At Best Western Inn & Suites, enjoy a continental breakfast and unwind in the spa tub. Connect to free WiFi, take a refreshing dip in the outdoor pool or check out the TV in the lobby. The helpful staff has left a lasting impression on previous guests.
Reviews
7.47.4 out of 10
Good
Popular amenities
Connecting rooms available
Pool
24/7 front desk
Laundry facilities
Air conditioning
Main amenities (10)
Daily housekeeping
Outdoor pool
Hot tub
24-hour business center
Business center
24-hour front desk
Computer station
Vending machine
Self-serve laundry
TV in a common area
Feel at home (6)
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is CNY604
CNY604
CNY683 total
includes taxes & fees
Aug 19 - Aug 20
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
7.67.6 out of 10
Good
17 reviews
(17 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
7.27.2 out of 10
Good
9 reviews
(9 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub
Standard Room, 2 Queen Beds, Accessible, Bathtub
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Pillowtop bed
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking
Standard Room, 2 Queen Beds, Accessible, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Pillowtop bed
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Pillowtop bed
Sleeps 4
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Smoking
Standard Room, 2 Queen Beds, Smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Schlitterbahn New Braunfels Waterpark - 4 min drive - 4.5 km
Gruene Hall - 5 min drive - 6.4 km
Landa Park - 6 min drive - 5.7 km
Getting around
San Antonio International Airport (SAT) - 32 min drive
San Marcos Station - 17 min drive
Restaurants
McDonald's - 10 min walk
Golden Corral - 14 min walk
Sonic Drive-In - 16 min walk
Taco Bell - 15 min walk
Taco Palenque - 7 min walk
About this property
Best Western Inn & Suites
Best Western Inn & Suites puts you within a 10-minute drive of Guadalupe River and Gruene Hall. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Comal River and Schlitterbahn New Braunfels Waterpark are within a short drive. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
61 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Working away
24-hour business center
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
Television in common areas
An outdoor pool
Hot tub
Room amenities
Be entertained
37-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 50.00 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels
Frequently asked questions
Is there a pool at Best Western Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Best Western Inn & Suites and nearby?
Best Western Inn & Suites has an outdoor pool and a hot tub.
What's the area around Best Western Inn & Suites like?
Best Western Inn & Suites is a short 17-minute walk from Guadalupe River and 17 minutes' walk from Lake Dunlap.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Best Western Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Elevator
Air conditioning
Children
Outdoor
Location
Luggage
Reviews
6/10 Okay
Jun 22, 2025
Nice hotel
Johnny
Johnny, 2-night trip
10/10 Excellent
Jul 8, 2025
Close to restaurants and store
Luan
Luan, 3-night trip
8/10 Good
May 5, 2025
Check in was effortless and the room was nice and clean.
Jessie
Jessie, 2-night trip
10/10 Excellent
May 3, 2025
Good place
Fabiola
Fabiola, 3-night trip
8/10 Good
Apr 29, 2025
Friendly poeple,. Good breakfasts
Estevan
Estevan, 3-night trip
10/10 Excellent
Apr 23, 2025
Great customer service
Jesusita
Jesusita, 2-night trip
6/10 Okay
Jul 17, 2025
Some areas need some attention. Door to room has to be lifted and wedged to be opened or closed. It is so very loud. Got locked in bathroom. Handle for shower fell off upon first use. AC struggles.
Great things are the beds are so comfortable, nice size rooms and bathroom. Rooms were cleaned every day.
Janice
Janice, 3-night trip
6/10 Okay
Jun 22, 2025
Locations was great. We had Summer sports weekend in NB. Older BW - the rooms smelled pretty musty. The kiddos kept commenting. Appreciated the fresh towels and trash changing. Kids loved the shower. Could tell it was an older location, but did the job. The ladies we saw working were nice. And the breakfast area was very clean and tidy. Thanks
Anna
Anna, 2-night trip
6/10 Okay
Mar 16, 2025
It was very clean
Nilda
Nilda, 3-night trip
8/10 Good
Mar 23, 2025
Good for a few nights. Happy overall. Staff was good and helpful.
Ajo
Ajo, 3-night trip
8/10 Good
Dec 31, 2024
the renovation was done on the hotel and it was nice
william
william, 2-night trip
10/10 Excellent
Nov 16, 2024
Needed a place for a quick overnight stay and BW inn&suites was excellent! Friendly staff and no complaints from my end throughout my brief period of respite in New Braunfels— would stay again.
Jinsa
Jinsa, 1-night trip
10/10 Excellent
Apr 26, 2024
Friendly staff clean room plenty towels close to all dining and activities good breakfast
Alice d
Alice d, 3-night trip
10/10 Excellent
Apr 9, 2024
Everyone was very helpful enjoyed the stay
Doug
Doug, 1-night trip
8/10 Good
Jan 21, 2025
A small, older facility that had been updated, especially the beautiful lobby/breakfast area. Rooms are spacious, not fancy but very nice for the price. It was very quiet and peaceful. Will definitely stay again when I return to San Antonio following the birth of my great-granddaughter.
Mary
Mary, 2-night trip
6/10 Okay
Jul 1, 2024
The front desk staff was very helpful and friendly.
jeff
jeff, 1-night trip
10/10 Excellent
Jul 17, 2024
The room was nice and quiet , definitely will rent again
Porfiria
Porfiria, 1-night trip
10/10 Excellent
Jul 24, 2024
Clean, well maintained, froendly and helpful staff. Will stay again.
Kevin
Kevin, 4-night trip
8/10 Good
Jan 24, 2023
Very good overall stay
Bernardo
Bernardo, 1-night trip
10/10 Excellent
Apr 13, 2025
Nothing
Cheryl
Cheryl, 3-night trip
10/10 Excellent
Nov 18, 2024
Staff is amazing and attentive! Thank you
Tom
Tom, 2-night trip
10/10 Excellent
Jul 9, 2024
A great place to rest after a long day on river tubing
Dante Daniel
Dante Daniel, 1-night trip
4/10 Poor
Jun 13, 2025
Outdoor rooms were along feeder of freeway and did not appear safe, so upgraded to inside room # 210 for additional $20. However, was not safe either because door had a hard time locking when exiting room, had to open and close multiple times to engage. Tried to use outlet behind bedside table and plates were not secure and wires exposed, along with much food and other debris behind bed. AC worked well, but could see gaps to outside building through the unit....wet sheetrock surrounding AC unit and shower.....lady working desk was nice but I will not stay again.
Katherine
Katherine, 1-night trip
10/10 Excellent
Feb 20, 2023
Clean & friendly staff
Luke
Luke, 1-night trip
8/10 Good
Oct 2, 2024
It was a nice hotel near the downtown area! Comfortable bed, nice sitting area and good sized mini fridge. No complaints! The breakfast was good, items were limited to for me due to my gluten intolerance but other than that it was good.