Place is a building site / total misrepresentation . Don’t stay here it’s dangerous and ait is run badly by this company
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
Cold room - 1 wall mounted electric heater that looked like it would fail any electrical safety inspection (half of the knobs missing).
Shower in the morning had no temperature control, it was so hot you couldn't stand it under and nothing made it cooler. Evidently no cold feed to the shower and boiler temp set too hot.
It['s cheap but it's rough.
john-paul
john-paul,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
I do not reccommend staying here
No bar or restaurant. Very dated. No air-con, so had to keep the windows open and could hear constant traffic from the A12. Hotel was a building site. Some rooms have been refurbished but to a very low quality and unfinished. I have stayed in better hotels for less money than I paid for this one. Didn't feel safe. Anyone could walk on-site and around the hotel. No locks on corridors walkways or stairwells. No security.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 15 日
Ok to get your head down.
No on site facilities no bar or restaurant no vending machines
Only 1 bath towel for a double room
Room was clean but dated as was the surroundings.. like a building site.
No key drop off or anyone on reception when leaving.
Tea making facilities very basic and not enough for 2 people.
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Horrendous
Just awful. The bathroom door wouldn't shut. A weird window to the front of the room had no blinds or curtains so light was streaming in all night. The view was a derelict building on one side and the other a demolished part of the original hotel. At night they padlock the car park gates...no mention of this at reception when checking in. You had to call the hotel to be let in. Just glad i had my phone with me. No restauarant, no bar, no vending machine for water. This was a mix of Batea Motel and Hotel California. Do not waste your money. How they can charge £80 for one night is beyond me. How they can even advertise this place as a hotel is shocking enough. Just awful!
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Good, but room for improvement
Staff friendly enough. Room was clean & tidy & bathroom was really nice. Hotel is having maintenance with building works outside. Room had recently been painted & had a very strong smell. Understand maintenance is required, but drilling at 8am on any day, especially a Sunday was unacceptable, also without any notice.
Keith
Keith,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Would not recommend
Didn’t get there until 1am as at an event in Chelmsford. Got in the room and the window was open and there was a horrible smell of weed and sewage but the room was so hot we needed the window open. There were mouse traps in the room. Tried putting the tv on but didn’t work. The door didn’t lock from the inside, no plug by the bed just went to sleep as so tired. This morning went to have a shower and had no water at all couldn’t even brush our teeth. Would not recommend.
Claire
Claire,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 5 日
Cheap
Cheap hotel so you get what you pay for.
Ian
Ian,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
Ok but no hot water
Their was no hot water in the shower in the morning. Room was ok and clean.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Rachel
Rachel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 28 日
Please don't book this hotel it was so bad.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 27 日
Charlotte
Charlotte,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
The hotel is in really bad condition, the room was large but very very basic and beds comfortable but the carpet was threadbare, there was no hot water, the wardrobe was infested with moths, no remote for the TV woken up every hour by noises guests and I have woken up this morning with bites on my legs and arms.
I really don’t expect to have an experience like this when I book through Hotels.com!
Anthony
Anthony,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 20 日
This basic type hotel seems to be just starting up? I expect it will be much better in the future.
Staff are very nice and seemed very enthusiastic
Bathroom very nice in the room I was in, which was small but nicely decorated and the beds very comfortable.
On the downside it was thick with building dust which I cleaned from the air as well as the surfaces before I could sleep there - this was back in March 2025. They seemed to welcome my suggestion that they next get a good cleaner. I hope they did. Paper thin walls.
Claire
Claire,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 20 日
Convenient, but with limitations.
Reception was friendly and check-in quick.
The room itself was fine, although the bed sheets did have a strange aroma, almost like smoke! I stayed for 3 nights and the first two (Friday and Saturday) there was a lot of noise from neighbouring guests, going on until 3 in the morning! The location was convenient for the visits I needed to make, but you do need a car! Only food available was a nearby service station or delivered takeaway. Having said all that, I would probably use it again in the future.
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
jason
jason,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
The hotel is run down and the rooms are very basic and need modernising. A lot of the rooms are not used.
Paresh
Paresh,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 10 日
For the price ..£78 and an extra £25 for early check in is a joke ...the quality was not good and the whole place needs refurbishment...2 tea bags and 2 tiny towels ...a lick of paint would cost nothing
Helen
Helen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Rivenhall in need of a lift
This hotel was just a two night wedding stay so didn't need to be great. Price suggested it wouldn't be. It is a bit run down trying to get back on its feet. Staff were as helpful as they could be. No restaurant so no breakfast. A lot of the rooms not in service it appears. Room wasn't serviced between days. So did it's job at the basic end, nothing more.
John
John,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Robert
Robert,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 1 日
Photos were much better then the actual place.
Ben
Ben,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
ROBERT
ROBERT,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Room was ok with a comfy bed and decent en-suite. Decor was not good and everything was very basic. As renovation work is under way it was a bit of a strange environment. Staff on reception were pleasant and helpful but there were not many people around. No restaurant facilities at present.