Surrounded by Vancouver's natural beauty, SureStay Hotel by Best Western North Vancouver Capilano offers a relaxing retreat. Unwind with a dip in the seasonal pool or enjoy a cooked-to-order breakfast. Connect to WiFi and explore the nearby Shipyards and Stanley Park.
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
What's nearby
Park Royal - 14 min walk - 1.3 km
Capilano River Regional Park - 19 min walk - 1.6 km
Ambleside Park - 3 min drive - 2.0 km
Stanley Park - 3 min drive - 2.9 km
Capilano Suspension Bridge - 6 min drive - 2.6 km
Getting around
Vancouver Harbour Flight Centre (CXH) - 16 min drive
Vancouver Intl. Airport (YVR) - 44 min drive
Pitt Meadows, BC (YPK) - 48 min drive
Sechelt, BC (YHS-Sunshine Coast Regional) - 96 min drive
Vancouver Rocky Mountaineer Station - 13 min drive
Vancouver Waterfront Station - 18 min drive
North Vancouver Station - 23 min walk
Restaurants
Park Royal South Food Court - 17 min walk
Tim Hortons - 11 min walk
McDonald's - 15 min walk
Five Guys - 18 min walk
Capilano Market - 3 min walk
About this property
SureStay Hotel by Best Western North Vancouver Capilano
At SureStay Hotel by Best Western North Vancouver Capilano, you'll be just a 5-minute drive from The Shipyards and Capilano Suspension Bridge. Guests can splash around at the seasonal outdoor pool or grab a bite to eat at the restaurant. Also, Vancouver Waterfront and Canada Place are within a short drive. Fellow travelers like the comfortable beds and helpful staff.
At a glance
DONE
Hotel size
74 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Facilities
Seasonal outdoor pool
Accessibility
Closed captioned TV
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free local calls
Desk chair
More
Housekeeping on request
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 21 to October 01
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel
Frequently asked questions
Is there a pool at SureStay Hotel by Best Western North Vancouver Capilano?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Hotel by Best Western North Vancouver Capilano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western North Vancouver Capilano?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western North Vancouver Capilano?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at SureStay Hotel by Best Western North Vancouver Capilano?
No, this hotel doesn't have a casino, but Great Canadian Casino at the Holiday Inn (12-min drive) and Grand Villa Casino Hotel and Conference Centre (16-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western North Vancouver Capilano and nearby?
SureStay Hotel by Best Western North Vancouver Capilano has a seasonal outdoor pool.
Are there restaurants at or near SureStay Hotel by Best Western North Vancouver Capilano?
Yes, there's an onsite restaurant.
What's the area around SureStay Hotel by Best Western North Vancouver Capilano like?
SureStay Hotel by Best Western North Vancouver Capilano is in Pemberton Heights, a short 15-minute walk from Park Royal. Travelers recommend the hotel for its walkable location.
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Reviews
SureStay Hotel by Best Western North Vancouver Capilano Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.8
Amenities
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Free and convenient parking was a major advantage for guests. (22 reviews)
Breakfast at the on-site restaurant was consistently described as delicious and great. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Restaurant
Bathroom
Parking
Value
Breakfast
Microwave
Reviews
Verified
8/10 Very good
Apr 23, 2026
Good place for one night, good location too
Wanda
Wanda, 1-night trip
Verified
8/10 Very good
Apr 17, 2026
Friendly staff and clean rooms
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Mar 11, 2026
Great price and facility for an overnight stay. Clean, quiet and friendly staff👍
Evelyn
Evelyn, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Clean room, friendly front desk staff and a great breakfast place right there on site.
Dean
Dean, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Super clean room, and a very good location
Everett
Everett, 1-night trip
Verified
8/10 Very good
Jan 23, 2026
Rooms were very clean, it was pretty quiet, helpful and friendly staff, great location for our needs and the restaurant had a great breakfast menu.
Kathleen
Kathleen, 3-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Clean rooms, comfortable beds, quiet,
Friendly staff. For the price point as well, overall, it was an excellent stay.
Lisa
Lisa, 2-night trip
Verified
8/10 Very good
Dec 29, 2025
Clean room, both front desk agents we encountered were professionals and helpful. The restaurant onsite is also with great food and friendly staffs.
Rochell
Rochell, 2-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Nothing fancy . Does the job, bed was comfy and location was good for where we needed. Honestly the price point for what we got was a huge win. Would stay again
Nicole
Nicole, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Super friendly and helpful staff!
Erin
Erin, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Spotless room and friendly helpful staff. Good location easy to find. Amazing
Persian restaurants nearby.
Ian
Ian, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
Clean and quiet
Tammy
Tammy, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2025
I've stayed here a couple times and the staff are always great.
Kiara
Kiara, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Great location great pool
Tishee
Tishee, 1-night trip
Verified
8/10 Very good
Nov 28, 2025
Very friendly staff
Joyce
Joyce, 1-night trip
Verified
10/10 Exceptional
Oct 18, 2025
clean room and great location
Sabrina
Sabrina, 2-night trip
Verified
8/10 Very good
Dec 3, 2025
Very clean and convenient location. Friendly reception.
Manon
Manon, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Staff were amazing. Room was huge. Loved it
Jeff
Jeff, 2-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Clean, comfortable beds and great staff!!
Sarah
Sarah, 1-night trip
Verified
8/10 Very good
Jan 6, 2026
Staff is friendly. Room is average
Dandy A
Dandy A, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Clean, very friendly staff, priced right for what one gets.
Todd
Todd, 1-night trip
Verified
10/10 Exceptional
Jul 5, 2025
We had a great stay. The staff was really nice and let us check in early.
Nira
Nira, 1-night trip
Verified
8/10 Very good
Sep 20, 2025
Front staff was very kind, helpful and friendly.
Nadia
Nadia, 3-night trip
Verified
8/10 Very good
Oct 9, 2025
The room was clean and bed was comfortable. Front desk staff were very helpful and pleasant.
Laura
Laura, 4-night trip
Verified
6/10 Good
Jan 11, 2026
Room was in good condition. Clean sheets and lots of fluffy towels made this a comfortable stay. Great TV channels available. Staff were friendly and professional. Downside: Rooms are not very soundproof so fellow travellers could easily be heard talking outside the unit and when their room.