In the heart of a shopping district, AC Hotel Palacio de Santa Ana by Marriott offers an unforgettable getaway. Unwind on the garden terrace or challenge yourself at the gym, then indulge in delicious Spanish cuisine at LOS JERONIMOS restaurant. Guests appreciate multilingual staff and convenient perks like free self parking.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Free parking
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Fitness center
24-hour room service
Business center
Meeting rooms
Terrace
24-hour front desk
Garden
Front-desk safe
Feel at home (6)
Free cribs/infant beds
Private bathroom
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is CNY641
CNY641
CNY705 total
includes taxes & fees
May 17 - May 18
Why we love this property
Savor Spanish cuisine
Indulge in Spanish delights at the restaurant or unwind at the bar. Buffet breakfast includes vegan and vegetarian options for all taste buds.
Luxurious comfort awaits
Indulge in 24-hour room service that delivers culinary delights. Spacious guestrooms feature fully stocked minibars for ultimate luxury.
Garden luxury views
Explore the verdant garden of this luxury hotel, where lush greenery creates a tranquil backdrop for an elevated aesthetic experience.
Camino de la Flecha, s/n, Arroyo de la Encomienda, Valladolid, 47197
What's nearby
Museo de la Ciencia - 4 min drive - 2.5 km
Auditorium Miguel Delibes - 5 min drive - 3.2 km
Centro Cultural Miguel Delibes - 7 min drive - 4.3 km
Plaza de Zorrilla - 7 min drive - 5.0 km
Plaza Mayor - 9 min drive - 6.0 km
Getting around
Valladolid (VLL) - 22 min drive
Valladolid Campo Grande Station - 14 min drive
Valladolid (XIV-Campo Grande Train Station) - 14 min drive
Viana Station - 17 min drive
Restaurants
El Portalón - 13 min walk
Cervecería 100 montaditos - 16 min walk
Restaurante Bar El Peral - 6 min drive
A-Cero - 5 min drive
La Fundición - 5 min walk
About this property
AC Hotel Palacio de Santa Ana by Marriott
When visiting Arroyo de la Encomienda, AC Hotel Palacio de Santa Ana by Marriott is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at LOS JERONIMOS, which serves Spanish cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a terrace.
At a glance
DONE
Hotel size
98 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 7:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Conference space (13293 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Magnifying mirror
Lever door handles
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Energy-saving switches
Water-efficient showers only
Special features
Dining
LOS JERONIMOS - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner.
AC Bar - This bar serves light fare only.
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.70 per person
Children & extra beds
Rollaway beds are available for EUR 40.0 per night
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
AC Hotel Palacio de Santa Ana Marriott
AC Hotel Palacio de Santa Ana Marriott Valladolid
AC Palacio de Santa Ana Marriott
AC Palacio de Santa Ana Marriott Valladolid
Hotel AC Palacio Santa Ana
Hotel AC Santa Ana
AC Palacio Santa Ana Marriott
Ac Hotels Valladolid
Ac Hotel Valladolid
AC Hotel Palacio de Santa Ana by Marriott Hotel
Frequently asked questions
Does AC Hotel Palacio de Santa Ana by Marriott offer free cancellation for a full refund?
Yes, AC Hotel Palacio de Santa Ana by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AC Hotel Palacio de Santa Ana by Marriott?
Yes, there's an indoor pool.
Are pets allowed at AC Hotel Palacio de Santa Ana by Marriott?
Sorry, pets aren't allowed.
Is parking offered on site at AC Hotel Palacio de Santa Ana by Marriott?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at AC Hotel Palacio de Santa Ana by Marriott?
Check-in start time: noon; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at AC Hotel Palacio de Santa Ana by Marriott?
No, this hotel doesn't have a casino, but Casino Roxy (8-min drive) and Casino Castilla-Leon (14-min drive) are both nearby.
What is there to do at AC Hotel Palacio de Santa Ana by Marriott and nearby?
AC Hotel Palacio de Santa Ana by Marriott has an indoor pool and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near AC Hotel Palacio de Santa Ana by Marriott?
Yes, LOS JERONIMOS offers Spanish cuisine.
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Reviews
AC Hotel Palacio de Santa Ana by Marriott Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
7.6
Location
8.8
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 3, 2026
Parking was excellent especially for our transit van. The hotel reception lists were professional, helpful, generous and friendly.
The room was spacious, clean and comfortable with a lovely view of the river.
Wish we could have stayed longer.
Would love to visit again another time.
Andrea
Andrea, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Excelent as always
Keyla
Keyla, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2024
Beautiful place!!!
Arturo
Arturo, 1-night trip
Verified
10/10 Exceptional
Aug 14, 2024
The evening receptionist was a darling
Timothy
Timothy, 1-night trip
Verified
8/10 Very good
Jan 17, 2025
Neing
Joaquin
Joaquin, 1-night trip
Verified
4/10 Fair
Dec 29, 2025
Unfortunately we were given two rooms adjacent to the staff entrance. Staff were arriving from 5am and continuously pressing the electronic buzzer which was way too loud and could be heard from our rooms. To make matters worse some of the staff would hold loud conversations impeding a good nights sleep. The staff attitude when we complained was one of indifference and they also confirmed that other guests had complained in the past. Knowing there is a problem and not doing anything about it demonstrates a lack of professionalism.
On another note, we ate at the hotel restaurant and the food was terrible and small portions. To be honest I found that the quality of the food was well below standards and overpriced.
Rooms were looking a bit dated and dusty, but comfortable.
The hotel itself is quite beautiful and striking as this used to be a monastery of sorts…
Personally I wouldn’t stay here again because of our experience.
Manuel
Manuel, 2-night trip
Verified
10/10 Exceptional
May 30, 2023
Perfect location and good hotel.
Hotel was perfect. Disappointing was we could not have dinner as we planned for and was the whole reason for staying the hotel. Really disappointing. Room perfect, staff friendly, location perfect. But I clearly indentified at the booking I wanted a dinner in the restaurant. I am sure the wedding was planned much earlier than our booking. Not nice and would have expected some kind of compensation.
J.J.
J.J., 1-night trip
Verified
10/10 Exceptional
May 10, 2026
Tout était parfait. Excellent petit déjeuner, parking facile, un excellent souvenir malgré une météo un peu compliquée.
Jean-Pierre
Jean-Pierre, 1-night trip
Verified
10/10 Exceptional
May 7, 2026
El hotel está muy bien. La habitación si muy caliente
MARIA FERNANDA
MARIA FERNANDA, 1-night trip
Verified
8/10 Very good
May 6, 2026
Todo bien, limpieza, personal, servicios, en mi caso la ventana no cerraba bien y entraba un poco de frio
Pilar
Pilar, 1-night trip
Verified
8/10 Very good
Nov 11, 2025
Nettes Personal, Zimmer an und fuer sich ok, aber Erdgeschoss hat keine Aussicht.letztes Mal hatten wir super Zimmer im q. STOCJ
Silvia
Silvia, 1-night trip
Verified
10/10 Exceptional
Aug 21, 2025
Hotel espectacular
Un hotel espectacular en todos los sentidos desde la amabilidad de la persona en recepcion cuando llegas, el poder aparcar en la misma puerta, un hotel super bonito y tranquilo, un restaurante de lo mejor
para volver .
rafa
rafa, 1-night trip
Verified
6/10 Good
Jul 7, 2025
Razoável a estadia. O hotel é muito bonito, mas por exemplo no nosso quarto não havia tomadas. Pessoal da recepção muito amável! E um pouco longe do centro histórico! Mediano!
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 25, 2025
Muy buen calidad precio
Cedric
Cedric, 1-night trip
Verified
6/10 Good
Feb 16, 2025
Más cercano a 4estrellas que a 5
El hotel parece más bien de cuatro estrellas que de cinco, está correcto pero con poco detalle.
Tuvimos un trato bastante incómodo por parte de un señor del hotel porque no nos dejaba entrar a cenar al restaurante, me sentía fatal primero nos dijo que el restaurante estaba cerrado al público por un evento, luego me preguntó que si tenía reserva y le dije que no, me dijo imposible estamos completos pero con muy malos modales al final les dije que al llegar había preguntado en recepción y entonces me dijo ahh pero están Uds alojados? Y le dije claro entonces me dijo que podíamos pasar, creo que era lo primero que nos tenia que haber preguntado, pero lo peor fueron los malos modos de ese señor. Puede ser porque estuviera el equipo de fútbol del Sevilla, no se…El demás personal muy amable.
Esta alejado del centro hay que coger el coche.
Las camas muy cómodas, y el desayuno correcto, no con mucha variedad pero lo que había estaba rico.
Ascension
Ascension, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2024
Estancia muy agradable
Estancia muy agradable. Destacaría lo acogedor y amplio de las habitaciones junto con el hecho de disponer de parking cubierto incluido en el precio.
El punto negativo para nosotros fue el colchón, no nos resultó nada cómodo, entiendo que es algo personal pero en nuestro caso no nos ayudó en el descanso.
Pese a este detalle lo recomendaría.
Manuel Jesús
Manuel Jesús, 3-night trip
Verified
10/10 Exceptional
Nov 25, 2024
Hotel muy bonito
jean
jean, 2-night trip
Verified
10/10 Exceptional
May 4, 2024
Bra rent hotell
Snyggt hotell. Reception som det ska vara. Rummet väldigt bra. Service till middag sådär, flera personal som mest stod och snackade. Maten var god men pass upp - köttet kommer ensamt. Potatis, grönsaker etc måste beställas extra och kostar 5€ per extra.
Stor gratis parkering framför ingång och garage i källaren mot betalning.
Bengt
Bengt, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2024
Super
Gewoon perfect en prachtig gebouw
Willy
Willy, 1-night trip
Verified
8/10 Very good
Aug 15, 2022
Mycket trevligt hotell men tråkig omgivning. Bra parkering inomhus.
Goran
Goran, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2022
Relax y confort en hotel de lujo
Hotel moderno lleno de comodidades con la zona de ocio en el precioso claustro acristalado en su zona alta
Magnifico jardin con embarcadeo en la parte trasera del hotel.Mencion aparte el personal en general,amables y con gran dedicacion para que el cliente se encuentre mejor que en su casa.
Victor
Victor, 1-night trip
Verified
6/10 Good
Jul 25, 2022
Es correcto... Pero un poco frío todo
El restaurante es atroz. Terrible es suave.no es que hagan nada mal mal, pero es mediocre y pretencioso siendo una medianía. De verdad, destruye la experiencia. La comida.
El servicio, correcto. Y simpático para ser Castilla.
Gonzalo
Gonzalo, 2-night trip
Verified
2/10 Poor
Jun 18, 2022
Review
This hotel is rated at 5 star but it falls far short of this and is an adequate 4 star
Tony
Tony, 1-night trip
Verified
10/10 Exceptional
May 5, 2022
Tout est parfait... le cadre de l'hôtel est très agréable
JEAN PHILIPPE
JEAN PHILIPPE, 2-night trip
Verified
8/10 Very good
Feb 28, 2022
Very good hotel but lacks a comparable restaurant.