Las habitaciones son viejas y con falta de mantenimiento general en todo el hotel. La comida es insuficiente, el aforo de los restaurantes es insuficiente y nunca hay lugar en los restaurantes de menu a la carta. Es una pena que siendo uno de los pocos hoteles en mexico en una isla privada se encuentre en esas condiciones.
Esteban
Esteban,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 29 日
La habitación tenía un detalle con el sanitario. Nos cambiaron de habitación. En la nueva habitación la chapa dejó de funcionar por baterías
Gerardo
Gerardo,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Cristina
Cristina,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 14 日
Colby
Colby,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Jesus
Jesus,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
The location
Vatanadech
Vatanadech,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 6 日
Daisy
Daisy,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 28 日
Food selection was smaller than most all inclusives, but what they offered was delicious. The rooms could be cleaner, but the buildings age is a factor. Linens were very clean. The beach was stunning.
Candace
Candace,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Perfect
Wonderful views from our balcony
Jason
Jason,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 18 日
The location and the views are 15 out of 10. The rooms are older and more cruise ship sized. Food, honestly, in the restaurant (reservations needed, get when checking in) was excellent. Buffet was small, and if you are NOT an adventurous eater and are American and not familiar with Latin foods. I said Latin as much is more Central American than traditional Mexican and not at all geared to US tastes. Drinks were great, and the entertainment was shockingly pretty good for such a small place. I will return as it was a great fit for us even though obvious improvement could be made.
Carlos
Carlos,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 1 日
Where do I start from?
Supposedly is low season but the hotel room was $400 a night: I wonder how much is for the high season…
Definitely you can see the hotel was in a low season mode: short of staff, parts of the resort closed such as the beauty saloon or open 1 day yes one day no like the Italian and Mexican restaurants, dead plants in a vase in the corridors etc etc.
The all inclusive was one of the scam that I was more upset about: another way for the hotel to make money: all inclusive didn’t allow you to eat at La chevicheria for example or to have a margarita cocktail with 1800 reposado tequila instead of the cheap staff that we’re offering such as Sauza tequila ($16 at the liquor store for the full bottle): drink’s poorly made in a very dirty condition: dirty surroundings and dirty hands: bartender was picking his nose and than touch ingredients that goes in your drink or moving furniture around without cleaning their hands afterwards : disgusting.(by the way I have a video w
The hotel has 3 restaurants: Italian - Mexican and chevicheria.
Towel expirence : 4 people talking amount each other and me standing there waiting for them to finish talking.
Beach service experience: you can order a drink but you cannot order food: you need to go yourself to get food from the buffet… excuse me what? Only 1 server on duty that try to ask me for money in exchange of food service: again what kind of service are you offering for $400 a night?
Prior that we made a reservation to
Carlo
Carlo,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 30 日
Just
ismael
ismael,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 30 日
The staff at MIA Reef whom we loved are: Ilse, Kimberly, Juan, Jerry, Lin. Liliana. Victor. Gracias por sus atenciones
Silvia Patricia
Silvia Patricia,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 28 日
Needs an update asap
Maria del rayo Camacho Fernandez
Maria del rayo Camacho Fernandez,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 25 日
La playa es lo mejor. La atención a cliente es pésima
Yiniver
Yiniver,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 25 日
Love the beach
Brian
Brian,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Clean room staff all very nice and accomodating! Especially Ilsa Jerry Aieal Eric and Paco and Vincanta
Micheal
Micheal,8 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Olivia
Olivia,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 22 日
Limited service from staff. Over priced for the quality of drinks and food.
Hailey Brooke
Hailey Brooke,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 21 日
Joshua
Expedia真实住客点评
4/10 尚可
2025 年 9 月 21 日
We travel regularly multiple times a year to the area and every all inclusive resort has been great. However, this resort lacks many items. The rooms are a upper scale motel 6 quality, the smell is not pleasant, the food options are slim to none. They claim 3 restraunts but that is not the case. We have never switched rooms before but we had to request different rooms. We went with 2 other couples that had to moved also. The view is the only good thing about the resort. We love the island itself and have traveled to the island numerous times. If we ever stay on the island again it will be at secrets. This is far from a luxury all inclusive resort. Other than breakfast having a decent omelet we preferred to eat every meal out on the street over the 1 restaurant and small buffet. If this would of been my only all inclusive I have ever stayed at I would never try one again.
Cody
Cody,4 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 21 日
I love the lagoon and the staff was nothing but frist class. However, there were a few things that could be addressed. One would be that they use an oustide cleaning company to service their guests rooms. This became a little bit of an issue when there was miscommunication between these two parties. But the Mia Reef staff quickly solved the problem for us.
Overall it was an amazing experience with only a few issues.
Richard
Richard,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Excelente hotel muy privado y en su isla propia alejado de todo y muy bien servicio
Cesar
Cesar,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 18 日
Katsuyuki
Katsuyuki,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 18 日
The only great thing about this property was location. The rooms are dated and need renovations. The food was average, nothing special. The wait staff were more interested in talking to each other than servicing their customers. I asked for water from three different people, and finally got it myself.The people at the front desk acted like you were bothing them, whenever you asked them anything. The bar staff was good. It was nice when the bartender remembered what you were drinking. Thanks Henry! Overall it's an ok place, but I've had much better food and service at other resorts.