I say at this hotel regulary for business trips, the last two occasions the A/C system is not working and a fan is provided. On this trip there was no room service until the third day, this is including your bathroom towels being changed. This is not what is expected in a quality hotel of 4 star.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
Dean
Dean,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
airconditioning wasntthe best
Garth
Garth,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 11 日
Dean
Dean,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
Had to wait 10 minutes to be collected to go to reception for check in. Found out later the advertised pool was under maintenance and could pay $25 per person for day for use of another pool
J
J,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 28 日
check-in had me waiting 20mins. for someone to come from Level 3 to Level 2 to greet me and check me in. she then was going to refuse me because i had a Gui
eliot
eliot,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Spacious, clean, value for money, accessible
Would have been nice if there are disposable jandals or at least mention that there are no jandals provided
Joeven
Joeven,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Marko
Marko,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
business trip
Hi this was a one night business trip say, the hotel is plesent and in a great location.
mark
mark,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 14 日
No Aircon due to an ongoing fault. Maintenance patchy at best. Not enough towels.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Central and convenient
A nice find on the waterfront in Auckland. Great bed and sheets. A couple of downers - the hotel aircon system is broken, but being fixed and the Nespresso machine in the room was broken - but overall a great choice of place to stay.
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Nice view on the harbor. Close to a theater and restaurants.
Izabela
Izabela,10 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Would 100% reccomend to stay here
Hiria
Hiria,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 5 日
Do not recommend stay here. Air conditioning did not work in all rooms, and check-in horrible as itit is not accessible due to the strange nature of the room of Marsden being in the Sofitel Hotel but cannot access the reception and must call and wait 30 minutes for someone to receive and greet you with your luggage.
Sam
Sam,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 4 日
Staff were very friendly and accomodating. Great location with shops and dining close by along the marina.
Erin
Erin,2 晚结伴旅行
Wotif真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Tom
Tom,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 4 日
No one at reception. Had to wait 25 mins to check in. At check out the reception was also unmanned.
Rosanna
Rosanna,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 3 日
Reece
Reece,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Adrian
Adrian,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
Good location. Air-conditioning was not working. Rooms felt stuffy.
Paul
Paul,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Very accessible to Viaduct
Stuart
Stuart,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Andrew
Andrew,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 26 日
Was weird that the hotel was above another hotel, was had to call them to come down and get us. Paid $45 to park our car a night, the manager had to let us into the parking as they don't give codes or cards to customers. Once upstairs we were unable to go back to our car to receive our luggage so had to go back to reception, as you can not access the carpark. Was just so weird and inconvenient. There are 400 rooms on one floor, so also was a long way to reception. Overall will never stay there again. No cooking facilities not even a microwave.