In the heart of Palma, Hotel Victoria Gran Meliá offers a serene retreat. Relax by the seasonal outdoor pool or indoor pool, indulge in Mediterranean cuisine at Ikatza restaurant with ocean views, and rejuvenate with body treatments at Wellness Area spa.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Airport transfer
Parking available
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
24-hour health club
Sauna
Steam room
Beach towels
Self parking
Seasonal outdoor pool
Children's pool
Feel at home (6)
Children stay free
Children's pool
Connecting/adjoining rooms available
Living room
Television
Terrace
The current price is CNY2,286
CNY2,286
CNY2,584 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Work and play paradise
Located in the city center and entertainment district, this hotel offers meeting rooms for business travelers. The spa and poolside bar ensure relaxation.
Culinary adventures
Mediterranean delights await at the ocean-view restaurant. Savor meals al fresco at this hotel, accompanied by 3 bars and a buffet breakfast.
Pool perfection
Luxury meets leisure at this hotel with indoor and seasonal outdoor pools. Poolside restaurant and bar enhance the experience amid loungers and umbrellas.
Avenida Joan Miro 21, Palma de Mallorca, Mallorca, 7014
What's nearby
Paseo Maritimo - 1 min walk - 0.1 km
Gomila Square - 3 min walk - 0.2 km
Auditorium de Palma de Mallorca - 6 min walk - 0.6 km
Bellver Castle - 12 min walk - 1.0 km
Porto Pi Centro Comercial - 18 min walk - 1.5 km
Getting around
Palma de Mallorca Airport (PMI) - 26 min drive
Marratxi Poligon Station - 15 min drive
Marratxi Station - 16 min drive
Es Caülls Station - 16 min drive
Airport shuttle (surcharge)
Restaurants
Terraza Victoria - 1 min walk
Blue Lounge - Melia Palas Atenea - 4 min walk
L'Artista Pizzeria - 2 min walk
Lío Mallorca - 1 min walk
Joe's Gomila - 1 min walk
About this property
Hotel Victoria Gran Meliá
When you stay at Hotel Victoria Gran Meliá, you'll be just a 5-minute drive from Porto Pi Centro Comercial and Feixina Park. Guests can visit the spa to indulge in massages, facials, or body scrubs, and Mediterranean cuisine is served at Victoria Grand Café, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
321 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 30 per day)
Electric vehicle charging point on site
Onsite garage
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
3 bars/lounges
Restaurant
Poolside bar
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
What to do
Access to nearby health club
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Segway rentals/tours nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (5597 square feet of space)
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Beach towels
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1912
Terrace
Library
Piano
Mosquito nets
24-hour health club
An indoor pool
Seasonal outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Victorian architecture
Accessibility
Elevator
Room amenities
Be entertained
37-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Spa has 1 treatment room. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.
Dining
Victoria Grand Café - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle
Early check-in can be arranged for an extra charge (subject to availability)
Parking
Self parking costs EUR 30 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
The seasonal pool is open from May to October
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number HPM/63
Also known as
Gran Melia Victoria
Gran Melia Victoria Hotel
Gran Melia Victoria Hotel Palma de Mallorca
Gran Melia Victoria Palma de Mallorca
Gran Melia Hotel Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Sol Melia Victoria
Victoria Gran Melia
Gran Melia Victoria
Hotel Victoria Gran Meliá Hotel
Hotel Victoria Gran Meliá Palma de Mallorca
Hotel Victoria Gran Meliá Hotel Palma de Mallorca
Frequently asked questions
Does Hotel Victoria Gran Meliá offer free cancellation for a full refund?
Yes, Hotel Victoria Gran Meliá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Victoria Gran Meliá?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Hotel Victoria Gran Meliá?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Victoria Gran Meliá?
Yes. Self parking costs EUR 30 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Victoria Gran Meliá?
Yes, an airport shuttle is available. The charge is EUR 55.00 per vehicle.
What are the check-in and check-out times at Hotel Victoria Gran Meliá?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Hotel Victoria Gran Meliá?
No, this hotel doesn't have a casino, but Mallorca Casino (19-min walk) is nearby.
What is there to do at Hotel Victoria Gran Meliá and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Victoria Gran Meliá also has 3 bars, a seasonal outdoor pool, and a 24-hour health club, as well as a sauna and access to a nearby health club.
Are there restaurants at or near Hotel Victoria Gran Meliá?
Yes, Victoria Grand Café offers Mediterranean cuisine.
What's the area around Hotel Victoria Gran Meliá like?
Hotel Victoria Gran Meliá is located on the boardwalk/promenade in El Terreno, a short 18-minute walk from Port of Palma de Mallorca and 18 minutes' walk from Porto Pi Centro Comercial.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast offered a great variety of options and was served with friendly and efficient staff. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
View
Food
Marina
Port
Lobby
Reviews
Verified
10/10 Exceptional
Apr 3, 2026
Great location and good facilities.
Huw
Huw, 1-night trip
Verified
8/10 Very good
Nov 12, 2025
A very good stay! The room was fantastic and the staff very attentive
Douglas
Douglas, 4-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Clean room with great service
Katherine
Katherine, 5-night trip
Verified
10/10 Exceptional
Sep 20, 2025
We loved the pool area and the family room we stayed in with thoughtful little touches like chocs on the bed pillows at turn down. The reception staff all been super helpful with recommendations
CATHERINE
CATHERINE, 3-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Overall fantastic experience. The staff was the highlight in all areas.
Gordon
Gordon, 5-night trip
Verified
10/10 Exceptional
Sep 3, 2023
Absolutely wonderful hotel, staff and dining!
Rosemary
Rosemary, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2025
I had an amazing stay! The room was spotless, spacious, and very comfortable. The staff were friendly and always ready to help. I loved how convenient the location was easy to walk to shops, restaurants, and the beach. The ocean view from my room was beautiful, and it made every morning feel special. Definitely a relaxing and enjoyable experience. I’ll be coming back!
Alejandro
Alejandro, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Fabulous staff very friendly and attentive
Patric
Patric, 4-night trip
Verified
10/10 Exceptional
Sep 11, 2024
amazing staff from check in to staff at restaurant and bar—highly recommend
cynthia
cynthia, 1-night trip
Verified
10/10 Exceptional
Jun 8, 2024
Great Hotel
Would recommend this hotel to anyone, has 5 stars for service, from check-in to check-out.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 24, 2024
The staff were so helpful and kind at this hotel. The rooms were very clean and the beds comfortable. I would stay here again.
EMILY
EMILY, 3-night trip
Verified
10/10 Exceptional
Apr 29, 2024
Palma at its best
Great hotel, superb views and a lovely location.
WAYNE
WAYNE, 2-night trip
Verified
10/10 Exceptional
Jul 6, 2024
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
EMILY
EMILY, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2024
Beautiful hotel and very attentive and knowledgeable staff. Almost looks better in person than the photos on its website.
Gregory
Gregory, 3-night trip
Verified
10/10 Exceptional
Aug 22, 2023
excellent staff and very clean.
lovely terrace for drinks
Trevor
Trevor, 4-night trip
Verified
10/10 Exceptional
Jun 30, 2024
Beautiful luxury hotel right at the Marina. Wonderful view!
George
George, 3-night trip
Verified
8/10 Very good
May 19, 2024
Very enjoyable stay
1st time staying at this hotel. The hotel is lovely and super clean. The staff are all very friendly. We were room only so couldn’t comment on food but the area where you can eat and drink is lovely. Overall a very enjoyable stay.
Lee
Lee, 3-night trip
Verified
10/10 Exceptional
Sep 13, 2024
We love this hotel. Although some areas are in need of refurbishment, it still retains it's style and class. The staff and the service are amazing.
Patricia
Patricia, 5-night trip
Verified
10/10 Exceptional
Feb 12, 2024
charming classy hotel, modernized.
Staff was very helpful. Breakfast choices were excellent and staff was friendly and efficient.
Annette
Annette, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2024
Lovely hotel with excellent, welcoming staff. The room was clean, quiet and the bed was incredibly comfortable. I’ll miss the pillows when I’m home!
Lauren
Lauren, 4-night trip
Verified
10/10 Exceptional
Sep 8, 2024
Beautiful property with amazing service in a magical location! We will be back!
Lori
Lori, 7-night trip
Verified
10/10 Exceptional
Dec 31, 2023
Amazing hotel
The hotel was amazing, staff where so helpful, our bedroom was kept spotless and everynight they turned the bed covers back and left chocolate s on the bed. Those little extras made our stay very special. The hotel is situated in a perfect spot, views amazing and watching the sunset coming up when having breakfast was a sight to see.
Michelle
Michelle, 3-night trip
Verified
10/10 Exceptional
May 13, 2024
Excellent service
Mariela
Mariela, 3-night trip
Verified
10/10 Exceptional
Jul 27, 2024
Very good staff . Super efficient and friendly . Hotel is a little dated but generally they offer a top class experience .