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Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property
All-inclusive property with 10 restaurants, near Puerto Morelos Beach

Choose dates to view prices

Located on a tranquil beach, Hyatt Ziva Riviera Cancun - All Inclusive offers an array of activities like Pilates and kayaking. Relax in style with 10 on-site restaurants, free water park access, and a rejuvenating spa featuring deep-tissue massages. Guests rave about the family-friendly amenities and pool.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 10 restaurants and 3 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 9 outdoor pools
  • Free water park
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate bathtub and shower
  • Premium TV channels
The current price is CNY1,718
CNY2,106 total
includes taxes & fees
Jun 2 - Jun 3

Why we love this property

Seaside bliss
Dive into seaside fun at this all-inclusive resort on a white sand beach. Paddleboarding, kayaking, and relaxation await with beach towels and umbrellas.
Beach work paradise
Tackle tasks at laptop workstations, then indulge in spa treatments and massages. Conference spaces meet beachfront bliss at this work-play haven.
Dining heaven
This hotel offers 10 restaurants with Asian and French cuisine, 5 bars, and a cafe. Free buffet breakfast and private dining options add foodie appeal.

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Suite Junior with Garden View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Garden View

  • Garden view
  • 62 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Garden View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Garden View

  • Garden view
  • 62 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Ocean View

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Pool View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Ocean View

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • Ocean view
  • 62 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Ocean View

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Master with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Master with Ocean View

  • Ocean view
  • 102 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Suite Master with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Master with Ocean View

  • Ocean view
  • 128 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite Tropical View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(34 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Tropical View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Tropical View King

8.0 out of 10
Very good
(22 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View Double

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean Front King

Premium bedding, minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Pool View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Pool View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Water Park View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Water Park View Double

  • Park view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Water Park View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Water Park View King

7.6 out of 10
Good
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Suite Master

Premium bedding, minibar, in-room safe, desk

Suite Master

  • 128 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior

  • Sleeps 3
  • Free WiFi

View all photos for Suite Junior

Premium bedding, minibar, in-room safe, desk

Suite Junior

  • Sleeps 4
  • Free WiFi

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  • Spa
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  • Free parking
8.2 out of 10, Very Good, 1,394 reviews
The price is CNY1,966
CNY2,407 total
includes taxes & fees
Jun 23 - Jun 24
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About the neighborhood

Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.4 km
  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 7 min drive - 3.6 km
  • Crococun Zoo - 9 min drive - 5.6 km
  • Ojo de Agua Beach - 12 min drive - 7.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Tulum Intl. Airport (TQO) - 154 min drive
  • Cozumel Intl. Airport (CZM) - 26.9 miles/43.3 km

Restaurants

  • ‪Bistro El Beso - ‬17 min drive
  • ‪Swim Up Bar - ‬16 min drive
  • ‪Afthonia - ‬19 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Blue Moon - ‬16 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

Dreams Puerto Morelos Resort & Spa - All Inclusive puts you 1.8 mi (2.9 km) from Puerto Morelos Beach and features a free water park and a free kids' club. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Miyako, one of 10 restaurants, serves Asian cuisine. Other highlights at this luxurious property include 9 outdoor pools, a 24-hour fitness center, and a hot tub. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Kids club

Lessons/classes/games

Aerobics

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

At a glance

DONE

Hotel size

    • 437 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 10 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Lifeguard on site
  • Paddleboard on site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Kayaking
  • Evening entertainment
  • Paddleboard on site
  • Beach nearby
  • Ecotours nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Ziplining nearby

Working away

  • Conference space (51000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • 9 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Wine tasting room
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Miyako - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Rue de Rivoli - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Vivace - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Ki - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
Afthonia - This buffet restaurant specializes in local and international cuisine. Open daily.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1300 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Does Dreams Puerto Morelos Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there are 9 outdoor pools and a children's pool.

Are pets allowed at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 1300 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Dreams Puerto Morelos Resort & Spa - All Inclusive and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 9 outdoor swimming pools. Dreams Puerto Morelos Resort & Spa - All Inclusive also has 3 poolside bars, 5 bars, and a 24-hour fitness center, as well as a sauna and an arcade.

Are there restaurants at or near Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there are 10 onsite restaurants, featuring Asian cuisine.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Dreams Puerto Morelos Resort & Spa - All Inclusive like?

Dreams Puerto Morelos Resort & Spa - All Inclusive is located a short 1-minute walk from Petempich Bay. Travelers say this property is in a good location.

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Reviews

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

7.8

Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities

Popular mentions

Food
Service staff
Beach
Room
Restaurant
Family friendly
Children
Drinks
Recreation
Entertainment

Reviews

Verified

10/10 Exceptional

Food was great and kids club was awesome.
Alexander, 7-night trip
Verified

10/10 Exceptional

Staff was very friendly and respectful.
Frank M, 5-night trip
Verified

10/10 Exceptional

The staff was so wonderful and personable. We felt so welcomed by everyone. The staff really made the best vacation even better.
Chantel, 3-night trip
Verified

8/10 Very good

Enjoyed my stay here ! Huge shoutout goes to Astrid and Sergio for making this stay great ! Had a wonderful room and enjoy room service. Food options were good but restaurants got packed really quickly so sometimes you will be stuck with trying to figure out what to eat .
Olivia, 3-night trip
Verified

10/10 Exceptional

Resort was amazing! So many options for pools that it never felt crowded. The food at the restaurants were outstanding and the service was always amazing by all the staff. We will definitely be back and recommend to friend's and family!
Darcy, 6-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, awesome bar, great food, excellent service
Navneet, 6-night trip
Verified

10/10 Exceptional

It was a relaxing vacation
brittany, 4-night trip
Verified

10/10 Exceptional

The staff was amazing!
Rhonda, 4-night trip
Verified

10/10 Exceptional

The staff is wonderful, they really go above any other resorts we have been to.
Rebecca, 7-night trip
Verified

8/10 Very good

This hotel is clean and quiet,staff so nice and polite.
yoke yee, 3-night trip
Verified

8/10 Very good

They have 5 different restaurants and food was good.
Liah, 4-night trip
Verified

10/10 Exceptional

Excellent services, staffs so friendly and restaurant with so many choice of food.
BINH, 4-night trip
Verified

10/10 Exceptional

People is nice and the food was great
Kevin Josue, 4-night trip
Verified

10/10 Exceptional

A best option with kids to stay.
Micael, 6-night trip
Verified

8/10 Very good

Professional staff. Entertainment daily. Descent food. Comfortable accomodations. No beach.
Aribell, 10-night trip
Verified

8/10 Very good

The staff is extremely nice and welcoming, the food is good. The room could use a refresh. But overall, we will be returning every year.
Kiara Vanessa, 4-night trip
Verified

8/10 Very good

Clean rooms. Just needs general maintenance which I imagine can be difficult in a humid climate. Dont be afraid to ask for another room if you want a better view, they are acommodating. Service was prompt and outstanding. Would recommend this resort on a budget.
Steve, 5-night trip
Verified

10/10 Exceptional

The staff was very helpful and friendly from the moment we got there. Our stay was perfect.
Jennifer, 5-night trip
Verified

8/10 Very good

Friendly staff.
Maricela, 4-night trip
Verified

10/10 Exceptional

Amazing restaurant options. Rooms were super clean and big.
Benjamin, 5-night trip
Verified

8/10 Very good

Very friendly staff, good service
Keilyn A Ramirez, 5-night trip
Verified

10/10 Exceptional

I really enjoyed how welcome the staff made me feel at the property. Everyone was extremely friendly and helpful.
Courtney, 4-night trip
Verified

10/10 Exceptional

The hotel was excellent, the employees there were so very nice, professional. The food is delicious, the shows at night are excellent, the kids area safe and fun. The Mexican night was excellent the mariachis, foods and decorations… We really enjoyed our stayed at Hyatt Ziva Rivera Cancun… Is highly recommended for families…
BEATRIZ MONJE, 5-night trip
Verified

10/10 Exceptional

The property is in great conditions. We loved the food, the cleanliness, the staff. The boy issue is that the road to access the property is in poor condition.
Katerine, 5-night trip
Verified

6/10 Good

Staff were wonderful and very helpful! The room was clean but a bit outdated. The pullout sofa bed was a very hard, old and stained mattress. And the room wasn’t very big. The activities were amazing and very kid friendly! Wish they mentioned it is not beach front. There is a small access point to the beach but it’s rocky and not pretty at all. The restaurants were decent. Food wasn’t bad at all. The water slides and pools were our favorite part. Kids loved the waterslides! Night shows were great as well! Overall, it’s a good resort.
Blair, 4-night trip