10/10 绝佳
2025 年 3 月 30 日
Really good, basic accommodation. Great view over the pool area.
Downside...listed " Lift " & " Accessible " on their details, but failed to mention the lift only went from Reception up & down to the dining area. They'd put us on the 3rd floor which I couldn't manage. I hadn't thought to mention I'm a wheelchair user as I assumed my needs were covered.
Upside...sorted out very quickly with no fuss - they changed our room to the Ground Floor. Not sure what would've happened if they'd been fully booked, but I was very impressed with how they handled it & with the wonderful staff in general.
I would not hesitate to use this lovely hotel again.
Kathleen
Kathleen,2 晚家庭旅行
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