GREAT location…. Shops, eateries, and the tube just steps away but then…. You have the down side. We booked a deluxe room, and it was in poor condition. No AC, even with the windows open it was hot. Only a small table top circular fan provided for cooling. The mattress on the bed was VERY HARD…. Almost like lying on a sheet of plywood. Only two outlets for powering medical devices and other electronics. It’s pretty bad when you’re in the shower and you have to ask your traveling partner, to take the key out of the light switch and reset the water flow so you can finish your shower. Crazy, yes. When we spoke to the managerand described what was going on with the water, she kindly told us “ that’s not the way the water works” but in reality that is how it works. Really? The refrigerator was so cold that it froze everything! No way to turn the temp down just a bit. Now for the continental breakfast, Don’t expect much…. You’ll have juice, two kinds of toast with jam and your choice of 2-3 different cereals and milk. Oh you want eggs or and English breakfast???? That is extra. They did offer on request store bought croissants but they were not even warmed. So sad. This hotel could have a lot to offer especially with the charming patio and grass area in the back. With a bit more loving TLC this could be an awesome location. Currently feels more like a hostil than hotel. On a bright note we did find an awesome Italian made from scratch items just around the corner…