Located close to St. Joseph’s Health Amphitheater, Best Western Liverpool-Syracuse Inn & Suites is the perfect haven for relaxation and productivity. Unwind in the spa tub or indoor pool, get fit at the 24-hour gym, or simply relax with a hearty breakfast buffet - previous guests rave about the helpful staff.
Syracuse Regional Transportation Center - 6 min drive
New York State Fair Station - 16 min drive
Restaurants
Taco Bell - 11 min walk
Dunkin - 3 min drive
Heid's Of Liverpool - 3 min drive
Francesca's Italian Kitchen - 3 min drive
The Retreat - 4 min drive
About this property
Syracuse Grand
Best Western Liverpool-Syracuse Inn & Suites puts you within a 10-minute drive of Syracuse University and Destiny USA. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Also, JMA Wireless Dome and New York State Fairgrounds are within a short drive. Fellow travelers say good things about the helpful staff and breakfast.
At a glance
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Hotel size
61 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
Onsite parking includes off-street options
Free offsite parking within 10 ft
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Traveling with children
Children stay free (see details)
Children's games
Children's books
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Rafting nearby
Downhill skiing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Snowboarding nearby
Working away
Business center
Meeting room
Conference space (900 square feet)
Services
24-hour front desk
Laundry facilities
Facilities
Built in 2003
ATM/banking
Television in common areas
24-hour fitness center
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Closed captioned TV
Grab bar in shower
Shower grab bar height (inches): 36
Roll-in shower
Roll-in shower width (inches): 48
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning and heating
Fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free wired internet
Free local calls
Desk chair
Electrical adapters/chargers
Food and drink
Refrigerator
More
Housekeeping (on request)
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 11:30 AM and 3:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for USD 15.0 per night
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Liverpool Syracuse & Suites
Frequently asked questions
Is there a pool at Best Western Liverpool-Syracuse Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western Liverpool-Syracuse Inn & Suites?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Liverpool-Syracuse Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Liverpool-Syracuse Inn & Suites?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Best Western Liverpool-Syracuse Inn & Suites?
No, this hotel doesn't have a casino, but Point Place Casino (21-min drive) is nearby.
What is there to do at Best Western Liverpool-Syracuse Inn & Suites and nearby?
Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Best Western Liverpool-Syracuse Inn & Suites also has a 24-hour fitness center.
What's the area around Best Western Liverpool-Syracuse Inn & Suites like?
Best Western Liverpool-Syracuse Inn & Suites is a short 8-minute drive from Hancock Intl. Airport (SYR) and 11 minutes' walk from Hopkins Road County Park.
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Syracuse Grand Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Hot Tub
Bed
Shower
Bathroom
Desk
Children
Water
Reviews
10/10 Exceptional
Sep 17, 2025
Great staff dirty facility
It was nice the staff was amazing, but the pool is falling apart and water is cloudy. The hot tub had so much skin in it that when you step in it moves. Cob webs in the room and dust balls (not bunnies) in the room.
Cathleen
Cathleen, 1-night trip
10/10 Exceptional
Sep 12, 2025
various comments
Bed was comfortable. Place is a bit worn.Stairway was dirty and needed vacuuming. Pre packaged pancakes are less than desirable. Eggs fresh!! There was no bath mat for having a shower
mary
mary, 1-night trip
10/10 Exceptional
Jul 21, 2025
A plus hotel
Went for a concert and a visit to Copperstown.
The hot tub was great, excellent breakfast as well.
Staff was very accommodating, anything we needed we got right away.
Highly recommend this property will most certainly stay there on our next visit to Syracuse.
A++
Janice
Janice, 2-night trip
8/10 Very good
Jun 7, 2025
The hotel was clean with facilities well maintained. The customer service was phenomenal from check in to extra towels. It was an overall enjoyable stay!
john
john, 1-night trip
10/10 Exceptional
Apr 13, 2025
Nice stay!!
simi
simi, 1-night trip
6/10 Good
Jul 24, 2025
2 night stay
Indoor pool water is extremely too cold. Couldnt use the pool during our stay.
Tiffany
Tiffany, 2-night trip
4/10 Fair
Aug 10, 2025
Ouchy
Very dirty but the front desk girl at the end did end up comping us a night also head of housekeeping was fantastic amen we finally got our room clean 24 hours later
Tammy
Tammy, 1-night trip
10/10 Exceptional
Jun 28, 2025
Accommodating
Faricita
Faricita, 2-night trip
10/10 Exceptional
Apr 6, 2025
Family friendly, helpful and friendly staff
Verified traveler
2-night trip
10/10 Exceptional
Apr 16, 2025
Friendly staff.
Frank
Frank, 1-night trip
6/10 Good
Jun 29, 2025
Our jaccuzi tubs jets were barely working and that's why we booked the room
Jes
Jes, 1-night trip
10/10 Exceptional
Apr 24, 2025
Convenient parking and location
Michael
Michael, 1-night trip
8/10 Very good
Jun 11, 2025
Booked it for pool and hot tub amenities but upon arrival discovered they were closed
Cherish
Cherish, 1-night trip
8/10 Very good
May 20, 2025
Have stayed here before and have always been impressed. Was disappointed that the hot tub was not functioning (although no fault of the hotel as they had tried to get the unit repaired and the company servicing the hot tub had issues sending a functional part.)
Raymond
Raymond, 2-night trip
10/10 Exceptional
May 20, 2025
Close to the ball diamonds
Vince
Vince, 3-night trip
4/10 Fair
Sep 13, 2025
Disappointed
Hot tub had been out of commission for two weeks.. that was the reason why we booked the best Western was for the hot tub… They could have updated their website to let people know that the hot tub would not be available… This was not a last-minute break… It’s been out of commission for over two weeks… also, you had one person running the desk and the breakfast… Wasn’t fair for her… She did the best she could… Coffee in the crafts were warm, not hot and… I don’t think it cost that much more but nobody really drinks coffee anymore with just cream and sugar… Quinn, you have those little packets of either French vanilla or hazelnut for the coffees… Everyone loves flavored coffee nowadays… You had none of that that rooms were clean bed was comfortable
Megan
Megan, 1-night trip
10/10 Exceptional
Jun 16, 2025
Good
Srinivas
Srinivas, 1-night trip
6/10 Good
Jul 21, 2025
The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus.
Michael
Michael, 1-night trip
6/10 Good
Jun 29, 2025
Booked a month ago. When I arrived they said there wasn’t a room available yet I would have to wait 15-20 minutes. It ended up being 45 minutes
Mya
Mya, 1-night trip
2/10 Poor
May 27, 2025
I choose the hotel specifically to spend some time in the pool with my daughter. Drove 55 miles to find out the pool was out of service. The cleaning of the hotel just from the ou
Yaleiries
Yaleiries, 1-night trip
6/10 Good
Jul 20, 2025
There were several things that just took away from our stay. At check-in, the clerk kept telling me there was no membership associated with my email so I opened my email and showed him my email and membership number. At checkout, I was told to leave our room key in the clear plastic box and that she (the clerk) would email me my receipt. That was 8 hours ago.
David
David, 1-night trip
10/10 Exceptional
Feb 18, 2025
Place was clean and in nice condition, nothing really to complain about. It was a very nice stay.
Gary L.
Gary L., 3-night trip
4/10 Fair
Jun 21, 2025
Checked into the hotel and our room was not clean at all. Hair in the tub, bed and floors, dirt all over the floors.
Hannah
Hannah, 2-night trip
2/10 Poor
Jun 20, 2025
The facility didn’t mention the amenities not working which was the reason I booked the hotel in the first place. Service could have been better !
Irizary
Irizary, 1-night trip
6/10 Good
Feb 13, 2025
Third stay here. Could be a little cleaner but always does good at a decent price for a one night stay