Syracuse Grand

2.5 star property
Liverpool hotel with indoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Syracuse Grand

View from property
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Lobby
Lobby
Restaurant
Located close to St. Joseph’s Health Amphitheater, Best Western Liverpool-Syracuse Inn & Suites is the perfect haven for relaxation and productivity. Unwind in the spa tub or indoor pool, get fit at the 24-hour gym, or simply relax with a hearty breakfast buffet - previous guests rave about the helpful staff.

Reviews

6.6 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Gym
  • Pet friendly

Main amenities (12)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour fitness center
  • Hot tub
  • Business center
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Conference space
  • Meeting room

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
136 Transistor Pkwy, Liverpool, NY, 13088

Getting around

  • Hancock Intl. Airport (SYR) - 8 min drive
  • Syracuse Regional Transportation Center - 6 min drive
  • New York State Fair Station - 16 min drive

Restaurants

  • ‪Taco Bell - ‬11 min walk
  • ‪Dunkin - ‬3 min drive
  • ‪Heid's Of Liverpool - ‬3 min drive
  • ‪Francesca's Italian Kitchen - ‬3 min drive
  • ‪The Retreat - ‬4 min drive

About this property

Syracuse Grand

Best Western Liverpool-Syracuse Inn & Suites puts you within a 10-minute drive of Syracuse University and Destiny USA. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Also, JMA Wireless Dome and New York State Fairgrounds are within a short drive. Fellow travelers say good things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Onsite parking includes off-street options
    • Free offsite parking within 10 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Children's books

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2003
  • ATM/banking
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Closed captioned TV
  • Grab bar in shower
  • Shower grab bar height (inches): 36
  • Roll-in shower
  • Roll-in shower width (inches): 48

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free wired internet
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 11:30 AM and 3:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 15.0 per night
  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Liverpool Syracuse & Suites

Frequently asked questions

Is there a pool at Best Western Liverpool-Syracuse Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Best Western Liverpool-Syracuse Inn & Suites?

Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Liverpool-Syracuse Inn & Suites?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Liverpool-Syracuse Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Best Western Liverpool-Syracuse Inn & Suites?

No, this hotel doesn't have a casino, but Point Place Casino (21-min drive) is nearby.

What is there to do at Best Western Liverpool-Syracuse Inn & Suites and nearby?

Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Best Western Liverpool-Syracuse Inn & Suites also has a 24-hour fitness center.

What's the area around Best Western Liverpool-Syracuse Inn & Suites like?

Best Western Liverpool-Syracuse Inn & Suites is a short 8-minute drive from Hancock Intl. Airport (SYR) and 11 minutes' walk from Hopkins Road County Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Syracuse Grand Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Hot Tub
Bed
Shower
Bathroom
Desk
Children
Water

Reviews

10/10 Exceptional

Great staff dirty facility

It was nice the staff was amazing, but the pool is falling apart and water is cloudy. The hot tub had so much skin in it that when you step in it moves. Cob webs in the room and dust balls (not bunnies) in the room.
Cathleen, 1-night trip

10/10 Exceptional

various comments

Bed was comfortable. Place is a bit worn.Stairway was dirty and needed vacuuming. Pre packaged pancakes are less than desirable. Eggs fresh!! There was no bath mat for having a shower
mary, 1-night trip

10/10 Exceptional

A plus hotel

Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++
Janice, 2-night trip

8/10 Very good

The hotel was clean with facilities well maintained. The customer service was phenomenal from check in to extra towels. It was an overall enjoyable stay!
john, 1-night trip

10/10 Exceptional

Nice stay!!
simi, 1-night trip

6/10 Good

2 night stay

Indoor pool water is extremely too cold. Couldnt use the pool during our stay.
Tiffany, 2-night trip

4/10 Fair

Ouchy

Very dirty but the front desk girl at the end did end up comping us a night also head of housekeeping was fantastic amen we finally got our room clean 24 hours later
Tammy, 1-night trip

10/10 Exceptional

Accommodating
Faricita, 2-night trip

10/10 Exceptional

Family friendly, helpful and friendly staff
2-night trip

10/10 Exceptional

Friendly staff.
Frank, 1-night trip

6/10 Good

Our jaccuzi tubs jets were barely working and that's why we booked the room
Jes, 1-night trip

10/10 Exceptional

Convenient parking and location
Michael, 1-night trip

8/10 Very good

Booked it for pool and hot tub amenities but upon arrival discovered they were closed
Cherish, 1-night trip

8/10 Very good

Have stayed here before and have always been impressed. Was disappointed that the hot tub was not functioning (although no fault of the hotel as they had tried to get the unit repaired and the company servicing the hot tub had issues sending a functional part.)
Raymond, 2-night trip

10/10 Exceptional

Close to the ball diamonds
Vince, 3-night trip

4/10 Fair

Disappointed

Hot tub had been out of commission for two weeks.. that was the reason why we booked the best Western was for the hot tub… They could have updated their website to let people know that the hot tub would not be available… This was not a last-minute break… It’s been out of commission for over two weeks… also, you had one person running the desk and the breakfast… Wasn’t fair for her… She did the best she could… Coffee in the crafts were warm, not hot and… I don’t think it cost that much more but nobody really drinks coffee anymore with just cream and sugar… Quinn, you have those little packets of either French vanilla or hazelnut for the coffees… Everyone loves flavored coffee nowadays… You had none of that that rooms were clean bed was comfortable
Megan, 1-night trip

10/10 Exceptional

Good
Srinivas, 1-night trip

6/10 Good

The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus.
Michael, 1-night trip

6/10 Good

Booked a month ago. When I arrived they said there wasn’t a room available yet I would have to wait 15-20 minutes. It ended up being 45 minutes
Mya, 1-night trip

2/10 Poor

I choose the hotel specifically to spend some time in the pool with my daughter. Drove 55 miles to find out the pool was out of service. The cleaning of the hotel just from the ou
Yaleiries, 1-night trip

6/10 Good

There were several things that just took away from our stay. At check-in, the clerk kept telling me there was no membership associated with my email so I opened my email and showed him my email and membership number. At checkout, I was told to leave our room key in the clear plastic box and that she (the clerk) would email me my receipt. That was 8 hours ago.
David, 1-night trip

10/10 Exceptional

Place was clean and in nice condition, nothing really to complain about. It was a very nice stay.
Gary L., 3-night trip

4/10 Fair

Checked into the hotel and our room was not clean at all. Hair in the tub, bed and floors, dirt all over the floors.
Hannah, 2-night trip

2/10 Poor

The facility didn’t mention the amenities not working which was the reason I booked the hotel in the first place. Service could have been better !
Irizary, 1-night trip

6/10 Good

Third stay here. Could be a little cleaner but always does good at a decent price for a one night stay
Alexis, 1-night trip