Crown Promenade Melbourne

Property class: 3.5
Melbourne hotel with spa and casino, aimed at LGBTQ+ guests

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At the Crown Promenade, relax by one of 25 indoor swimming pools or rejuvenate at the full-service spa. This stylish hotel in Southbank offers a restaurant, coffee shop/café, and bar/lounge as well as golfing on site and shopping on site. Guests have praised its convenient location near Melbourne Convention and Exhibition Centre.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Restaurant
  • Gym
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Full-service spa
  • Fitness center
  • Sauna
  • Hot tub
  • Bar/lounge
  • Room service
  • Business center
  • Terrace
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Living room
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service

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About the neighborhood

Map
Whiteman Street, 8, Melbourne, VIC, 3006

What's nearby

  • Crown Casino - 3 min walk - 0.3 km
  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Southbank Promenade - 5 min walk - 0.5 km
  • SEA LIFE Melbourne - 7 min walk - 0.6 km
  • Flinders Lane - 9 min walk - 0.8 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 43 min drive
  • Flinders Street Station - 12 min walk
  • Southern Cross Station - 16 min walk
  • North Williamstown Station - 17 min drive
  • Flagstaff Station - 19 min walk
  • Melbourne Central Station - 23 min walk
  • Parliament Station - 27 min walk

Restaurants

  • ‪Kingpin Bowling - ‬5 min walk
  • ‪Velvet Bar - ‬1 min walk
  • ‪Baci - ‬1 min walk
  • ‪O3 - ‬2 min walk
  • ‪KFC - ‬3 min walk

About this property

Crown Promenade Melbourne

Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

At a glance

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Hotel size

    • 465 rooms
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Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
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Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
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Other information

    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Bar/lounge
  • Room service

What to do

  • Tennis
  • Golfing
  • Shopping

Working away

  • Business center

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Casino
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker

Sleep well

  • Alarm clock

What to enjoy

  • Separate living room

Stay connected

  • WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne

Frequently asked questions

What are the check-in and check-out times at Crown Promenade Melbourne?

You can check in starting at 2 PM. Check-out time is 11 AM.

Is there an onsite casino at Crown Promenade Melbourne?

Yes, there's a casino.

What is there to do at Crown Promenade Melbourne and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crown Promenade Melbourne also has a casino and a sauna, as well as a fitness center.

What's the area around Crown Promenade Melbourne like?

Crown Promenade Melbourne is a short 5-minute walk from Crown Casino and 6 minutes' walk from Melbourne Convention and Exhibition Centre.

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Reviews

Crown Promenade Melbourne Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Nice hotel
Junroe, 1-night trip
Verified

8/10 Very good

Room was clean staff helped and grea location with easy access to trams for event we were attending
Casey, 1-night trip
Verified

10/10 Exceptional

Convenient for business meetings
EDMUND, 2-night trip
Verified

10/10 Exceptional

Very good and clean property
Amit, 7-night trip
Verified

10/10 Exceptional

From check in to check out everything was amazing, bed were comfy staff were delightful and the atmosphere its own fun vibe Always a dream stay at Crown
Jessie, 1-night trip
Verified

10/10 Exceptional

Awesome accommodation - great value for money
Neville, 1-night trip
Verified

8/10 Very good

Buffet breakfast and swimming pool
Luke, 1-night trip
Verified

10/10 Exceptional

Did not have breakfast but stay was very comfortable.
Neil, 1-night trip
Verified

8/10 Very good

Perfect location and wonderful resort in Southbank
Pauline, 3-night trip
Verified

8/10 Very good

Close to every thing I needed clean room staff are always friendly
Tim, 1-night trip
Verified

10/10 Exceptional

Great central location to Southbank, highly recommended
Robert James, 2-night trip
Verified

10/10 Exceptional

Location and ease of access to everything
Monique, 7-night trip
Verified

10/10 Exceptional

The room was amazing and the member of staff on reception was the same member of staff who checked me in and out and was very helpful and friendly.
Caroline, 1-night trip
Verified

10/10 Exceptional

All of the above
Dellas, 1-night trip
Verified

10/10 Exceptional

Great place to stay.
Robert, 1-night trip
Verified

10/10 Exceptional

Enjoyed our stay and definitely will come back for more
Steven, 3-night trip
Verified

10/10 Exceptional

Service
matt, 1-night trip
Verified

10/10 Exceptional

Great place

Always clean and super helpful staff - love the central location and big beds. I’ve been staying here for the last 12 months monthly and it never disappoints.
Michelle, 1-night trip
Verified

10/10 Exceptional

Fantastic place to stay. The best sheets and most comfortable pillows.
Rachel, 1-night trip
Verified

10/10 Exceptional

Very happy with the service and the quality 🙌
Wayne, 2-night trip
Verified

8/10 Very good

Family winter vacation
marcus, 1-night trip
Verified

4/10 Fair

No room service breakfast, no in room dining until 5pm. Old fashioned TV, unable stream, limited channels and $20 for out of date movies.. Rooms are clean but very dated. $12 for an Asahi beer from the mini-bar! Instant coffee, honestly I've stayed in better motels.
Nick, 1-night trip
Verified

4/10 Fair

Staff were disputing the type of room we booked. I showed them the booking from Hotels.com and they still said that was not the room we booked. Lady at the desk was extremely confrontational, calling me a liar. Disappointing experience....especially when the booking was clear as day. They resisted doing anything to assit
Scott, 1-night trip
Verified

8/10 Very good

Great location
Hardik ashvin, 1-night trip
Verified

10/10 Exceptional

We stayed as we were going to the Carlton Best and Fairest didn’t get to use any of the facilities as we checked out early due to work commitments.
Maria, 1-night trip