In the heart of Carmen, Urban Green Hotel & Suites offers an upscale retreat. Enjoy a full breakfast, unwind at the steam room or gym, and indulge in rejuvenating spa treatments like a body scrub or deep-tissue massage. With free WiFi and multilingual staff on hand to assist with tour tickets or other needs.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Spa
Non-smoking
24/7 front desk
Gym
Main amenities (12)
Daily housekeeping
Fitness center
Steam room
Spa services
24-hour front desk
Air conditioning
Communal living room
Front-desk safe
Vending machine
Multilingual staff
Concierge services
Luggage storage
Feel at home (6)
Television
Daily housekeeping
Elevator
Minibar
Free self parking
Highchair
The current price is CNY522
CNY522
CNY590 total
includes taxes & fees
Aug 27 - Aug 28
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Family Room, Ensuite
Family Room, Ensuite
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
60 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 1 Twin Sofa Bed
View all photos for Standard Double Room, Ensuite - No Window
Avenida Primera, Calles 1 y 3, San José, San José, 10101
What's nearby
Morazan Park - 2 min walk - 0.2 km
National Theater - 3 min walk - 0.3 km
Central Park - 3 min walk - 0.3 km
National Museum of Costa Rica - 8 min walk - 0.7 km
Sabana Park - 3 min drive - 2.5 km
Getting around
San José (SYQ-Tobías Bolaños Intl.) - 21 min drive
Juan Santamaria Intl. Airport (SJO) - 28 min drive
San Jose Procuradiria Museum Station - 12 min walk
San Jose Atlantic Station - 15 min walk
San Jose Pacific Station - 15 min walk
Restaurants
Starbucks - 3 min walk
El Fogoncito - 2 min walk
Alma de Café - 3 min walk
Cultura5 - 2 min walk
Café La Mancha - 1 min walk
About this property
Urban Green Hotel & Suites
When you stay at Urban Green Hotel & Suites, you'll be within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. You can indulge in deep-tissue massages or body scrubs. Other features include a fitness center and a steam room. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, French, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free full breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Communal living room
Fitness center
Spa services
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Well-lit path to entrance
Stair-free path to entrance
ROOM
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
MONETIZATION_ON
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Also known as
Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José
HELP_OUTLINE
Frequently asked questions
Does Urban Green Hotel & Suites offer free cancellation for a full refund?
Yes, Urban Green Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urban Green Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Urban Green Hotel & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Urban Green Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Is there an onsite casino at Urban Green Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Fiesta (5-min walk) and Casino Fiesta Heredia (13-min drive) are both nearby.
What is there to do at Urban Green Hotel & Suites and nearby?
Urban Green Hotel & Suites has a steam room and spa services.
What's the area around Urban Green Hotel & Suites like?
Urban Green Hotel & Suites is in Carmen, a short 2-minute walk from Plaza de la Cultura and 3 minutes' walk from Morazan Park. Travelers say the area is very central and good for sightseeing.
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Urban Green Hotel & Suites Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Bed
Elevator
Restaurant
Shower
Shopping
Luggage
What guests liked
Breakfast was consistently described as good, yummy, and delicious by multiple guests. (45 reviews)
Parking was secure and conveniently located under the building. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jun 23, 2025
The breakfast was excellent.
Mike
Mike, 2-night trip
10/10 Excellent
Jun 8, 2025
Nice spacious room for the price with good staff service and great food as well.
Mathew
Mathew, 1-night trip
10/10 Excellent
Jun 22, 2025
The hotel is in excellent condition. The service and breakfast were good.
Radames
Radames, 5-night trip
8/10 Good
Jun 22, 2025
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Jay
Jay, 1-night trip
10/10 Excellent
Jul 5, 2025
Amazing place,Amazing costumer service
Carlos
Carlos, 1-night trip
10/10 Excellent
May 1, 2025
Kind staff , nice pool , beautiful garden and very agreable bar
marie
marie, 1-night trip
10/10 Excellent
May 9, 2025
Nice, quiet & clean
PJ
PJ, 1-night trip
10/10 Excellent
Mar 30, 2025
Very friendly staff
Matthew
Matthew, 1-night trip
10/10 Excellent
Jun 3, 2025
Spacious and comfortable
Iris
Iris, 4-night trip
8/10 Good
Apr 6, 2025
Staff was friendly
Octavien
Octavien, 5-night trip
4/10 Poor
Aug 4, 2025
Property had a moldy smell. AC was loud. Felt unclean the entire time I was there
Alex
Alex, 1-night trip
10/10 Excellent
Mar 27, 2025
The bed was so comfortable …we didn’t want to get up. Enjoyed the complimentary drinks. Great breakfast. Had a wonderful stay!
Kelli
Kelli, 1-night trip
8/10 Good
Jan 31, 2025
Good place to stay if you want to explore the Center of San Jose! Staff was very friendly.
Laurie
Laurie, 2-night trip
10/10 Excellent
Jul 3, 2025
Convenient location. One minute walk to Plaza Culture. Comfortable room. Friendly staff, wish I had gotten the males name to give him a kudos to his boss. Bilingual staff. Good breakfast with friendliest staff. Gym only had small amount of equipment but used Smart Fit nearby for $13 USD each day pass. Beautiful common areas that look very nice. Comfy bed and cold air conditioning.
RANDALL
RANDALL, 6-night trip
10/10 Excellent
Apr 12, 2025
Staff exceeded my expectations. Extremely helpful.
Nevin
Nevin, 3-night trip
8/10 Good
Mar 30, 2025
Good for the price
seyed
seyed, 1-night trip
10/10 Excellent
Feb 20, 2025
Delightful staff
John
John, 2-night trip
10/10 Excellent
Dec 27, 2024
Every thing was great.
Abdullah
Abdullah, 10-night trip
4/10 Poor
Jun 10, 2025
A. Elevator scary shaking B very very poor breakfast C corridor carpet stinking. D. Don’t go outside of hotel after 9 pm scary E. Pillows smell and hard
MEIR
MEIR, 1-night trip
8/10 Good
Mar 21, 2025
Happy city stay
Very well located hotel downtown. Huge rooms and comfortable beds. Nicely designed suite. Low ceilings i know but husband is 6ft and not bothered. Extremely friendly helpful staff and generous breakfast included
Bridie
Bridie, 2-night trip
10/10 Excellent
Apr 23, 2025
Best Help in San Jose!!
Your staff was Super-helpful during my 4 nights there….. Kendall, Rebecca, Genesis, Alejandro & David all helped me with logistics and reservations and general information. They were attentive, accurate, helpful & polite. Plus, they helped me with my fairly lame Español….
Tom
Tom, 5-night trip
10/10 Excellent
Apr 6, 2025
5 🌟 Service
DELANO
DELANO, 2-night trip
10/10 Excellent
Apr 2, 2024
Great stay and good location. Highly recommend.
Timothy
Timothy, 2-night trip
10/10 Excellent
Feb 19, 2025
Satisfied
Good stance, good ambience.
Roberto
Roberto, 1-night trip
10/10 Excellent
Dec 26, 2024
Nice location.
Excellent staff.
V nice breakfast for the price :)
Room caught a lot of outside noise… a little foam rubber around the windows would b v helpful ( and cost almost nothing ;)