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Novotel Hamburg City Alster

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

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Photo gallery for Novotel Hamburg City Alster

Front of property - evening/night
Garden
Meeting facility
Meeting facility
In-room safe, laptop workspace, blackout drapes, soundproofing
In Hamburg-Nord, Novotel Hamburg City Alster offers a serene retreat with lush gardens and relaxing spa treatments at Wellnessbereich. Stay connected with in-room WiFi, energize at the gym, or catch up on work in the 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • 7 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY669
CNY715 total
includes taxes & fees
Oct 12 - Oct 13

Why we love this property

Spa sanctuary
The full-service spa invites daily indulgence at this hotel. A sauna, steam room, and fitness area complement the tranquil garden space.
Culinary excellence
The restaurant serves organic and locally-sourced food with a buffet breakfast featuring vegetarian options. A stylish bar completes the dining experience.
Work and play paradise
Located in the city center's business district, this hotel offers seven meeting rooms and laptop workstations. After work, enjoy the spa, sauna, and gym.

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Standard Double Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is CNY696
CNY744 total
includes taxes & fees
Oct 12 - Oct 13
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About the neighborhood

Map
Luebecker Str. 3, Hamburg, HH, 22087

What's nearby

  • Hamburg City Hall - 4 min drive - 3.0 km
  • Miniatur Wunderland - 5 min drive - 3.7 km
  • Hamburg Cruise Center - 5 min drive - 3.7 km
  • Elbe Philharmonic Hall - 6 min drive - 4.3 km
  • Reeperbahn - 6 min drive - 4.7 km

Getting around

  • Hamburg Airport (HAM) - 29 min drive
  • Hamburg Central Station - 18 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hasselbrook Station - 29 min walk
  • Lubecker Street U-Bahn - 4 min walk
  • Lohmuhlenstrasse U-Bahn - 5 min walk
  • Berliner Tor Station - 9 min walk

Restaurants

  • ‪HBB Bistro - ‬9 min walk
  • ‪Pars - ‬6 min walk
  • ‪La Serenissima - ‬8 min walk
  • ‪Curry Lounge - ‬7 min walk
  • ‪Mit Herz und Zucker - ‬5 min walk

About this property

Novotel Hamburg City Alster

When you stay at Novotel Hamburg City Alster, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. A bar/lounge, a fitness center, and a sauna are other highlights at this eco-certified hotel. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: Lubecker Street U-Bahn is 4 minutes and Lohmuhlenstrasse U-Bahn is 5 minutes.

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Toys

What to do

  • Sailing nearby

Working away

  • 7 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 27 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Covered self parking costs EUR 27 per night with in/out privileges
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Novotel Hamburg Alster Hotel Hamburg
Novotel Hamburg Alster Hotel
Novotel Alster Hotel
Novotel Hamburg Alster
Novotel Alster
Hamburg Novotel
Novotel Hamburg City Alster Hotel
Novotel Hamburg City Alster Hotel
Novotel Hamburg City Alster Hamburg
Novotel Hamburg City Alster Hotel Hamburg

Frequently asked questions

Does Novotel Hamburg City Alster offer free cancellation for a full refund?

Yes, Novotel Hamburg City Alster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Hamburg City Alster?

Yes, cats and dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novotel Hamburg City Alster?

Yes. Self parking costs EUR 27 per night.

What are the check-in and check-out times at Novotel Hamburg City Alster?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Novotel Hamburg City Alster?

No, this hotel doesn't have a casino, but Casino Reeperbahn (7-min drive) is nearby.

What is there to do at Novotel Hamburg City Alster and nearby?

Have fun with nearby activities like sailing and swimming. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Novotel Hamburg City Alster also has a garden.

Are there restaurants at or near Novotel Hamburg City Alster?

Yes, there's an onsite restaurant.

What's the area around Novotel Hamburg City Alster like?

Novotel Hamburg City Alster is in Hamburg-Nord, a short 4-minute walk from Lubecker Street U-Bahn and 19 minutes' walk from Moenckebergstrasse.

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Novotel Hamburg City Alster Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Restaurant

What guests liked

  • Breakfast was fresh and lovely with a variety of options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Super fint ophold
2-night trip

10/10 Exceptional

Stort och rymligt, rent och fräscht, god frukost, trevlig personal.
Eva, 1-night trip

10/10 Exceptional

Nice hotel with good metro access for the centre of Hamburg
Ken, 4-night trip

10/10 Exceptional

Alles tipptopp nachdem wir 2x nachfragen für die Auststattung für die 3 Person im Zimmer
Marcel, 2-night trip

10/10 Exceptional

Great location!
Tamarra, 1-night trip

8/10 Very good

Dejligt hotel
Carsten, 4-night trip

8/10 Very good

Schönes Hotel, gute Lage
Bernd, 3-night trip

8/10 Very good

Väldigt trevligt hotell, rent och fräscht. Ligger bra till, 2 - 3 stationer med tunnelbanan så är man mitt i centrum. Ett litet minus är att det är lite hög ljudvolym vid frukosten.
Björn, 4-night trip

10/10 Exceptional

Super Lage, alles Bestens
Jenjiera, 1-night trip

8/10 Very good

Virkelig flot hotel.

Virkelig flot og rent hotel. Venligt personale. Lækker morgen buffet. Hotellet ligger dog lidt udenfor centrum, så man skal igennem et lidt skummelt kvarter for at komme til centrum.
Maria, 3-night trip

8/10 Very good

Gutes Hotel in guter Lage, U-Bahn direkt vor der Tür.
Stephan, 3-night trip

8/10 Very good

Hyvä aamiainen
Kari, 2-night trip

10/10 Exceptional

Excelente
Arturo, 1-night trip

8/10 Very good

Alles wunderbar
Kristina, 3-night trip

8/10 Very good

Hübsches Hotel, bequeme Schlafcouch für die Kinder, gutes Frühstück, zu unserer Zeit war der Speisesaal leider im Umbau
Juliane, 1-night trip

10/10 Exceptional

Wir waren mit unseren beiden Kleinkindern im Hotel. Sehr familienfreundlich. Frühstück war sehr lecker. Es hat allen gefallen
Christof, 4-night trip

10/10 Exceptional

Very friendly staff. Two nice days.
Philippe, 2-night trip

8/10 Very good

gut und sauber
Michael, 2-night trip

10/10 Exceptional

It was great
David, 1-night trip

8/10 Very good

Sehr nettes Personal. Gute Lage direkt an de U-Bahn (mit direkter Verbindung zu den Landungsbrücken) und ein sensationelles Frühstück!
Eva, 1-night trip

8/10 Very good

Sehr bemüht Sehr ruhig Sehr zufrieden
Andreas, 2-night trip

10/10 Exceptional

Die Lage ist perfekt. Zwei U-Bahn-Linien direkt vor der Haustür. Zimmer klein, aber Klimaanlage hat bestens funktioniert. Frühstück gut. Personal freundlich.
Stefanie, 3-night trip

8/10 Very good

Alles gut. Nichts außergewöhnliches...
Miriam, 2-night trip

10/10 Exceptional

Alles gut
Marcus, 1-night trip

10/10 Exceptional

Skønt ophold, rart personale, nemt med hund & bil

Sødt og venligt personale. Udmærket morgenmadsbuffet, deres pandekage maskine var især populær hos den mindste. Vi rejste med hund og det fungerede perfekt, man fik skilt til døren og vi følte os trygge ved at lade den blive på værelset. Der var flere grønne områder rundt om hotellet og det var et roligt område. Parkeringskælderen var perfekt beliggende under hotellet med elevator. Der var en metrostation lige ved hotellet som gjorde det nemt at rejse til shopping og seværdigheder.
Per, 2-night trip