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Santa Cruz Plaza

4.0 star property
Family-friendly Santa Cruz hotel with full-service spa, connected to the convention center

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Photo gallery for Santa Cruz Plaza

Outdoor pool, sun loungers
Front of property - evening/night
Sauna, steam room, body treatments, hydrotherapy, body wraps
Property entrance
Standard Twin Room | 1 bedroom, minibar, in-room safe, desk
Santa Cruz Plaza, an upscale family-friendly hotel connected to the convention center, offers a vibrant atmosphere with a rooftop terrace and swim-up bar. Indulge in fine dining at Los Varietales or unwind with hydrotherapy treatments at the onsite spa. Enjoy high-speed WiFi, bike rentals nearby cycling routes and helpful staff have left lasting impressions on previous guests.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Gym
  • Pool
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Swim-up bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Living room
  • Garden
The current price is CNY1,083
CNY1,083 total
Oct 19 - Oct 20

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Shower/tub combination
Private bathroom
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, minibar, in-room safe, desk

Junior Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Shower/tub combination
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Shower/tub combination
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

Hotel Boutique Vendimia Premium

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 135 reviews
The price is CNY657
CNY657 total
Oct 5 - Oct 6
Hotel Boutique Vendimia Premium
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About the neighborhood

Map
Plaza De Armas 286, Santa Cruz, O'Higgins, 3130665

What's nearby

  • Plaza de Armas - 1 min walk - 0.0 km
  • Museo de Colchagua - 2 min walk - 0.2 km
  • Casino Colchagua - 3 min drive - 2.7 km
  • Colchagua Campo y Vino - 3 min drive - 2.7 km
  • Lapostolle Clos Apalta Winery - 19 min drive - 13.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 124 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Espacio Aldea - ‬4 min walk
  • ‪Pizzeria Refranes - ‬2 min walk
  • ‪Cafe Como Pan - ‬6 min walk
  • ‪Empanadas Las Mas Ricas - ‬9 min walk
  • ‪Restaurante Mallorca - ‬3 min walk

About this property

Santa Cruz Plaza

Santa Cruz Plaza features a rooftop terrace and a free kids' club. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or hydrotherapy. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 116 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite extended parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Los Varietales - Onsite fine-dining restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CLP 62.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

Also known as

Hotel Santa Cruz Plaza
Santa Cruz Plaza
Santa Cruz Plaza Hotel
Santa Cruz Plaza Santa Cruz
Santa Cruz Plaza Hotel Santa Cruz

Frequently asked questions

Does Santa Cruz Plaza offer free cancellation for a full refund?

Yes, Santa Cruz Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Santa Cruz Plaza?

Yes, there's an outdoor pool.

Are pets allowed at Santa Cruz Plaza?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Santa Cruz Plaza?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Santa Cruz Plaza?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Santa Cruz Plaza?

No, this hotel doesn't have a casino, but Casino Colchagua (3-min drive) is nearby.

What is there to do at Santa Cruz Plaza and nearby?

Have fun with nearby activities like hiking, kayaking, and rafting. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Santa Cruz Plaza also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near Santa Cruz Plaza?

Yes, there's an onsite restaurant, Los Varietales.

What's the area around Santa Cruz Plaza like?

Santa Cruz Plaza is in the heart of Santa Cruz, a short 2-minute walk from Plaza de Armas and 3 minutes' walk from Museo de Colchagua.

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Santa Cruz Plaza Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Restaurant
Museums
Service staff
Family friendly
Casino

What guests liked

  • Breakfast buffet was excellent with a huge variety of food. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Todo muy bien, recomendado

Todo excelente en el hotel... buena atención, buenas instalaciones. La comida de buena calidad.
Horacio, 2-night trip

10/10 Exceptional

Maravilhoso
Jose Amadeu, 1-night trip

8/10 Very good

Boa relação custo/benefício. Otima localização

Café da manha excelente. Hotel tem ótimo custo/beneficio. Nota não é máxima pq a cama é de molas, muito desconfortável. Atualizando as camas, hotel é uma ótima opção na regiáo. É muito bem localizado.
Daniel F., 2-night trip

8/10 Very good

Boa opção para visitar vinícola por lá

Bom restaurante, bom vinho Shaman tinto mas evitem comer língua.
IRAN, 2-night trip

8/10 Very good

No table in room, only one chair in room. Not able to sit with my wife to order a drink from the bar since we had no place to sit or place our bar food (no table)
Patricio, 3-night trip

10/10 Exceptional

Muito bom. Bem localizado. Restaurante excelente.
MARCIO, 1-night trip

8/10 Very good

Sugerencia

Muy buen hotel. Buenas camas, baños, Calefacción. Faltó en la pueza 1 silla mas para sentarse, una mesita de apoyo. Creo que debieran tener un poco mas de superficie
Pedro Pablo, 1-night trip

10/10 Exceptional

Muy buen lugar para hospedarse , toda la atención vale la pena
Camila, 1-night trip

10/10 Exceptional

Nice well located with bar and good restaurante
Glen, 1-night trip

6/10 Good

Hotel precisa de reforma

As fotos do hotel não condizem com a realidade. Hotel bem antigo, e precisando de uma reforma. Moveis dos quartos bastante desgastados, tv antiga e carpete muito velho. Café da manhã também deixou bastante a desejar. A diaria é muito cara para o que o hotel oferece.
3-night trip

10/10 Exceptional

Excelente local
Erika, 1-night trip

10/10 Exceptional

It was great, spa, sauna and heated pool was nice touch
sukhpreet, 3-night trip

10/10 Exceptional

Im Herzen von Santa Cruz

Es war ein wunderbarer Tag. Hervorragende Küche und Service.
Nicholas, 1-night trip

10/10 Exceptional

Hotel bem localizado, confortável e com bom custo benefício. Recomendo
FRANCISCO, 4-night trip

8/10 Very good

Very nice stay but the pillows in the room weren't good.
SABINE, 1-night trip

8/10 Very good

Beautiful hotel
Elvira, 2-night trip

10/10 Exceptional

Excelente hotel

Excelente Hotel, muy bien implementado y cómodo. Ambientado y rescata valores del campo chileno. Excelente atención del personal del hotel
Alvaro, 2-night trip

10/10 Exceptional

Melhor hotel em Santa Cruz

Excelente hotel, melhor do que esperava! Apesar de ser um hotel histórico, mais antigo, no centro da cidade, é um hotel tradicional e completo. Café da manhã delicioso, com piscina externa, totó e mesa de pingue pongue, oficina de crianças (dá pras crianças ficarem sem os pais inclusive), serviço de manobrista. O spa só está aceitando crianças acima de 14 anos. Excelente escolha. Voltaria certamente pra lá!
Amanda, 3-night trip

10/10 Exceptional

There is a fantastic museum al the property.
Luisa, 2-night trip

10/10 Exceptional

Excellent amenities. Great restaurant. Professional staff.
Sylvia, 1-night trip

10/10 Exceptional

Beautiful hotel full of character. Good, friendly service. Great food. Direct access from hotel to Casino and Museum.
Edward, 2-night trip

8/10 Very good

Old fashioned hotel with a charm

Nice hotel with a good breakfast and cosy feeling. Wi-Fi not so good, the facilities could be a bit updated,
Magnus, 1-night trip

10/10 Exceptional

Hotel incrível, pena que ficamos apenas uma dia. Voltarei
ANDRE, 1-night trip

8/10 Very good

Buena ubicación

El hotel está bien ubicado, pero las habitaciones están muy viejas y los baños igual El servicio es muy bueno
ligia, 3-night trip

10/10 Exceptional

The property is very well located. It is a beautiful building with comfortable rooms and a great service. Breakfast buffet is awesome. Never had a comparable experience in another other hotel. The amount of food and the variety was huge including chilean typical plates. The personnel is very helpful and knowledgeable. The wine tour at Viña Sta Cruz was a rich experience with wine tasting and spectacular views of the vineyard. The Museo de Colchagua is a 5 stars including history of our World during BC period and pre and post Columbus time. Plus chilean history, folklore and handcraft articles. In a summary an amazing experience to be repeated in the future.
Cecilia, 3-night trip