If, you reserve online and you prepay online, the hotel personnel and manager charge up to $20 difference when you check in, because online the rooms are cheap because they are considered smoking. If, you want a non smoking room and downstairs for your disability, they lie about having availability for handicap rooms at check in time, because they leave those rooms for the rich families traveling from Monterrey, Mexico that travel to come shopping at the nearby Ross and at La Plaza Mall which, btw discrimination against hispanics who prepay online at a cheaper price online.