Nestled in the heart of Historic Center - Downtown, c-hotels Diplomat offers a blend of luxury and convenience. Connect to free in-room WiFi, explore nearby landmarks like Cathedral of Santa Maria del Fiore and Ponte Vecchio, or simply unwind at the bar with a newspaper.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pet friendly
Parking available
Free WiFi
Air conditioning
Bar
Laundry facilities
Main amenities (12)
Daily housekeeping
Breakfast available
Self parking
Bar/lounge
Room service
Conference center
24-hour front desk
Car rentals on site
Front-desk safe
Laundry service
Self-serve laundry
Meeting room
Feel at home (6)
Television
Daily housekeeping
Laundry facilities
Pets allowed
Elevator
Minibar
The current price is CNY1,361
CNY1,361
CNY1,608 total
includes taxes & fees
May 22 - May 23
Why we love this property
Breakfast and bar bliss
A tantalizing buffet breakfast starts the day off right at this hotel. The bar offers a perfect spot to unwind with evening drinks.
Deep soaking escape
This hotel offers a taste of luxury with deep soaking bathtubs in every guestroom. Individual furnishings add flair while minibars await thirsty travelers.
Piazza di Santa Maria Novella - 6 min walk - 0.6 km
Basilica of Santa Maria Novella - 6 min walk - 0.6 km
Central Market - 8 min walk - 0.7 km
Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
Getting around
Florence Airport, Peretola (FLR) - 23 min drive
Florence Santa Maria Novella Station - 2 min walk
Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
Porta al Prato Station - 10 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 1 min walk
Fratelli Rosselli Tram Stop - 3 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
Restaurants
McDonald's - 3 min walk
All'Antico Vinaio - 2 min walk
McDonald's - 3 min walk
Vyta - 2 min walk
Bar Tonarelli - 4 min walk
About this property
c-hotels Diplomat
C-hotels Diplomat puts you in a great location, within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Central Market and Piazza del Duomo are within a 15-minute walk. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Alamanni - Stazione Santa Maria Novella Tram Stop is steps away and Fratelli Rosselli Tram Stop is 3 minutes.
At a glance
DONE
Hotel size
85 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 30 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Bar/lounge
Room service (limited hours)
Working away
Meeting room
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Deep soaking bathtub
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self parking costs EUR 30 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1WEOSWDFF
National rating
This property has received its official star rating from the local rating authority.
Also known as
Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence
Frequently asked questions
Does c-hotels Diplomat offer free cancellation for a full refund?
Yes, c-hotels Diplomat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at c-hotels Diplomat?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at c-hotels Diplomat?
Yes. Self parking costs EUR 30 per night.
What are the check-in and check-out times at c-hotels Diplomat?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Does c-hotels Diplomat have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around c-hotels Diplomat like?
C-hotels Diplomat is in Historic Centre of Florence, a short 1-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 6 minutes' walk from Piazza di Santa Maria Novella.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.6
Location
8.4
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, good, excellent, and satisfying with a complete selection of options. (16 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Train station
Service staff
Breakfast
Lobby
Bed
Luggage
Shower
Trip
Reviews
Verified
10/10 Exceptional
Nov 14, 2025
Excellent stay. Great hotel close to train station. Walkable to all Firenze sites and restaurants. Great amenities and comfortable bed
George
George, 1-night trip
Verified
10/10 Exceptional
Aug 30, 2025
Lovely hotel
Would highly recommend for close proximity to station and most attractions within reasonable walking distance. The breakfast was lovely, staff very helpful and friendly. We really enjoyed our stay (3 days)
Verified traveler
3-night trip
Verified
10/10 Exceptional
Dec 10, 2025
The room was very spacious with a large bathroom. Love the lobby lounge with comfortable seating to sit for afternoon coffee. The rooms and common corridors were kept clean and very pleasant.
Phyllis
Phyllis, 3-night trip
Verified
6/10 Good
Jan 8, 2026
The staff was exceptionally helpful and accommodating. The hotel was quaint and clean. The negatives were not having USB ports in the room for 3 international travelers and one night we had to wait about an hour for hot water to take a shower.
karina
karina, 2-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Great stay in Florence!
Great stay! Walkable to other parts of Florence, loved the breakfast! The only thing is it is very close to the train station, which is convenient but also a lot of weird people around the area.
Layale
Layale, 4-night trip
Verified
10/10 Exceptional
Apr 29, 2024
The staff and property itself are GREAT!
David
David, 1-night trip
Verified
8/10 Very good
Jul 18, 2024
Great hotel, close to the train station, just few minutes walking to the main attractions and monuments
Lorenzo
Lorenzo, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Located near transportation shops and walking distance to city center, very safe place, excellent customer service.
Very comfortable and cozy room.
alvaro r
alvaro r, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Reasonable rates and better than average room.
Very nice hotel. Convenient location.
Theresa
Theresa, 2-night trip
Verified
8/10 Very good
Sep 10, 2023
It was good location, close to everything
sabileh
sabileh, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2023
Very clean hotel
Noelia
Noelia, 3-night trip
Verified
6/10 Good
Oct 18, 2025
Close to the train station and a short walk to the more scenic parts of town. The bed and pillows were uncomfortable. Staff are very friendly and helpful. One of the less aesthetically pleasing hotels I’ve stayed at while in Italy but functional.
julie
julie, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2023
Excellent for central Florence, tram and railway station at the doorstep.
Albert
Albert, 1-night trip
Verified
10/10 Exceptional
Jun 14, 2024
This is very convenient and near the train station. To me who loves walking, this location is good.
Mark Kevin
Mark Kevin, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2024
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Monica
Monica, 2-night trip
Verified
10/10 Exceptional
Aug 12, 2024
Lovely handy location
Rachael
Rachael, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2024
Short Trip in Florence
Good and convenient location. Will visit again in future.
Ding Yan
Ding Yan, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2024
Very Helpful and Very Cooperative Staff
Venkat
Venkat, 1-night trip
Verified
10/10 Exceptional
Jun 3, 2024
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.
Claire
Verified
8/10 Very good
Sep 19, 2023
Simple but clean hotel, breakfast with limited options. The rooms are tiny.Staff is friendly and helpful. Hotel is very conveniently located near station and the centre. I recommend this hotel for a short visit.
Yury
Yury, 2-night trip
Verified
10/10 Exceptional
Mar 20, 2024
Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.
Vasanthi
Vasanthi, 2-night trip
Verified
8/10 Very good
May 29, 2025
Next to the train station. Convenient for transportation however walking around the area at night doesn’t feel safe
Thanks the hotel for upgrading my room to higher level and it’s much better!
Julie
Julie, 3-night trip
Verified
10/10 Exceptional
Aug 20, 2023
5 STARS AT A GREAT PRICE.
Excellent location near the train station. Also close to the most espectacular and iconic church of florence. Hotel provides elevator which is very appreciated because not many hotels in Florence count with this service. Very clean and modern room, i loved the tub in room with a separate shower. I highly recommend this hotel. I rate it ⭐️⭐️⭐️⭐️⭐️.
georgina
georgina, 1-night trip
Verified
8/10 Very good
Oct 6, 2023
Had a great stay at c-hotels diplomat in Florence recently! The staff were helpful, and the hotel is surprisingly quiet despite being in a central neighbourhood and close to the train station. There is parking in a lot right next door, though it's a bit expensive this was expected given that it's in a major city. The room was very comfortable and clean. The only major drawback was there was a faint smell of sewage in the lobby that never really went away, but both myself and my partner noted it the whole time. The hotel is located in a very central area, easy to walk to everything.
Melissa
Verified
6/10 Good
Sep 15, 2023
Room was very very dark. Rate was also expensive. We went to Rome immediately after and stayed at another hotel next to train station as well. It was much much much nicer for same price. Bigger room, better service, breakfast inclusive for the Rome hotel. Will not stay here again next time.