Nestled near Engstligenalp Gondola Lift, Thermalhotels & Walliser Alpentherme Spa offers a haven for families and adventure-seekers alike. Enjoy free continental breakfast, unwind with yoga or a deep-tissue massage at the spa, and explore the beautiful outdoors with hiking/biking trails nearby. With 2 outdoor pools and an indoor pool to choose from - along with bike rentals available - this hotel is perfect for making memories.
Placing you just steps from Alpentherme Thermal Baths, Thermalhotels & Walliser Alpentherme Spa allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights include 2 outdoor pools, a health club, and a fitness center. Skiers will appreciate access to ski passes and storage.
At a glance
DONE
Hotel size
135 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 14.00 per day)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Childcare in room (surcharge)
What to do
Fitness classes
Yoga classes
Hiking/biking trails
Horse riding/rentals
Hot springs
Free use of nearby fitness center
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Sledding nearby
Working away
Business center
Meeting rooms
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Ski storage
Facilities
3 buildings/towers
Built in 1645
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Television in common areas
Health club
Adjacent to a golf course
2 outdoor pools
2 indoor pools
Arcade/game room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Ski
Ski-in/ski-out access
Ski passes
Ski storage
Downhill skiing nearby
Ski lessons nearby
Snow tubing nearby
Snowboarding nearby
Ski rental shops
Snowshoeing nearby
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Heating
Minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 6.00 per person, per night for adults; CHF 3.00 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of CHF 700 per vehicle (one way)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of CHF 71 (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CHF 84.0 per night
Pets
Pets are allowed for an extra charge of CHF 29 per pet, per night
Parking
Self parking costs CHF 14.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Children under 12 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
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Frequently asked questions
Does Thermalhotels & Walliser Alpentherme Spa offer free cancellation for a full refund?
Yes, Thermalhotels & Walliser Alpentherme Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Thermalhotels & Walliser Alpentherme Spa?
Yes, there are 2 indoor pools and 2 outdoor pools. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Thermalhotels & Walliser Alpentherme Spa?
Yes, pets are welcome. There's a charge of CHF 29 per pet, per night.
Is parking offered on site at Thermalhotels & Walliser Alpentherme Spa?
Yes. Self parking costs CHF 14.00 per day.
Is airport shuttle service offered by Thermalhotels & Walliser Alpentherme Spa?
Yes, an airport shuttle is available. The charge is CHF 700 per vehicle one way.
What are the check-in and check-out times at Thermalhotels & Walliser Alpentherme Spa?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of CHF 71 (subject to availability).
Is there an onsite casino at Thermalhotels & Walliser Alpentherme Spa?
No, this hotel doesn't have a casino, but Casino de Crans-Montana (8.5 mi) is nearby.
What is there to do at Thermalhotels & Walliser Alpentherme Spa and nearby?
Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes fitness classes, yoga, and hot springs. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 2 indoor and 2 outdoor swimming pools. Thermalhotels & Walliser Alpentherme Spa also has a sauna, a steam room, and an arcade, as well as a picnic area and a garden.
What's the area around Thermalhotels & Walliser Alpentherme Spa like?
Thermalhotels & Walliser Alpentherme Spa is in the heart of Leukerbad, a short 5-minute walk from Leukerbad Station and 5 minutes' walk from Leukerbad Ski Resort.
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Reviews
Thermalhotels & Walliser Alpentherme Spa Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.8
Location
8.0
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
6/10 Good
May 10, 2026
Great staff. Unfortunately the breakfast has gone downhill since in last stayed there.
vanisha
vanisha, 1-night trip
Verified
4/10 Fair
Feb 27, 2026
No information about where breakfast is. Checkin at a different Hotel. Coffeemachines broken, breakfast pore, most of boiled eggs broken. Scrambelled eggs diluted.
Klas
Klas, 1-night trip
Verified
8/10 Very good
Feb 27, 2023
The hotel is opposite to of spa, the hotel is old, in addiction the bedroom is not the bedroom in the photos of expedia.
The breakfast was very good in quality and variety.
The staff is very frendly, bad the sauna was not working.
Esperanza
Esperanza, 2-night trip
Verified
6/10 Good
Aug 12, 2022
I have been a guest at this property for many years, and I have seen a disturbing decline in the overall service, and amenities. There has been no improvement of the rooms, and the entire property. The small staff present were very helpful and caring during our visit. They were outstanding.
SAUL
SAUL, 2-night trip
Verified
4/10 Fair
Dec 31, 2025
Need total renovation (hotel & thermal bad)
Stefano
Stefano, 1-night trip
Verified
8/10 Very good
Feb 12, 2024
sehr freundlich, schöne Umgebung.
Leider gewisse Verständigungsprobleme, obwohl wir D, F, It, En sprechen
per Telephon war das Hotel am Abend (gegen 20h) nie erreichbar
angekommen, waren keine Kinderbetten (beide unter 3j, und bei der Anmeldung in Hotels.com angegen. evt ein Problem der Kommunikation der hotels.com website?)
Maison blanche recht veraltet, keinen Kühlschrank (im Gegensatz zur hotels.com seite)
aber war sehr nett und hat uns gefallen
Philippe
Philippe, 2-night trip
Verified
8/10 Very good
May 3, 2023
Fijne slaapplek, lekkere bedden en een heerlijk ontbijt.
Antonius
Antonius, 2-night trip
Verified
8/10 Very good
Mar 2, 2023
Tout est ok pour nous merci
claudio
claudio, 3-night trip
Verified
10/10 Exceptional
Jun 4, 2022
Le personnel très sympa et disponible. Les piscines superbes. Très bien situé
Guillermo
Guillermo, 1-night trip
Verified
8/10 Very good
May 16, 2022
Es war gut
Martin
Martin, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2022
La photo sur le site n est pas celle des bains de l hotel. Les bains en photo sont payants, meme s ils sont accessibles depuis l hôtel
cécile
cécile, 1-night trip
Verified
6/10 Good
Mar 28, 2022
Nie wieder!
Haben ein Familienzimmer gebucht. Laut Rezeption bekamen wir ein Upgrade und hatten nun ein Zimmer im Gebäude nebenan " Le France ****". Das Zimmer war einigermassen sauber, sehr in die Jahre gekommen und nicht gepflegt. Eine Lüftung im Badezimmer die nicht funktionierte, schimmlige Dusche, Kaugummi am Bett...
Ob dies wirklich ein Upgrade war,...
Das Frühstück war wunderbar, hatte grosse Auswahl und war frisch.
Das Personal konnte fliessend russisch, jedoch leider nur gebrochen Deutsch oder Französisch, wenn überhaupt.
Von einem 4 Sterne Hotel in der Schweiz erwarten wir deutlich mehr!
Wir kommen NICHT wieder.
Verified traveler
3-night trip
Verified
2/10 Poor
Mar 28, 2022
Das Hotel ist sehr Renovation bedürftig Eingang ist OK bar OK und zmorgen Raum OK Junior Suite für 340 fr . Nein danke . Teppich kaputt min bar wahr lehr . Wellness Bereich ausen schrecklich . 1 mal . Nimmer
Bösiger
Bösiger, 1-night trip
Verified
6/10 Good
Mar 26, 2022
Wellnessbereich in die Jahre gekommen !! funktioniert nicht.
Die Zimmer und Bäder ebenfalls veraltet.
Mann fühlt sich nicht wirklich willkommen!
Werden das nächste mal ein anderes Hotel buchen.Frühstück war ok
Fritz
Fritz, 2-night trip
Verified
6/10 Good
Mar 21, 2022
Nice location but really rooms are to be redone
It is a bit confusion to get around the various buildings to get to the room, which was in Maison Blanche, the older building. The state of the room needs a real redo, as well as the free pool, which is not very clean. But the situation is ideal in the center of the village. Parking daily will cost you 14 CHF, the staff at the reception can be overwhelmed (and slow) trying to explain the complex to all travellers. Breakfast buffet really complete and with varied sorts of food fruits juice bread. The coffee machine was broken, so brew coffee only. But staff there at the breakfast place efficient and nice.
Claudio
Claudio, 1-night trip
Verified
6/10 Good
Mar 9, 2022
Man merkt den zusehends fehlenden Unterhalt. Zimmer ok, Frühstück gut, Personal tw überfordert. Sprachliche Verständigung schwierig.
Gesamteindruck aber noch gut.
Bruno
Bruno, 1-night trip
Verified
6/10 Good
Feb 28, 2022
Positif: bon petit déjeuner, qualité des bains
Négatif: indifférence totale du personnel, on a été "envoyé" dans une chambre d'un autre bâtiment (ne correspondant pas à celui indiqué sur la photo lors de la réservation) en passant dehors (avec valises) au contact d une fanfare établie devant le bâtiment
leonard
leonard, 2-night trip
Verified
8/10 Very good
Feb 11, 2022
Très bon séjour! Chambre propre
Peu de monde donc très agréable pour la piscine ! Seule la piscine extérieure est ouverte pour le moment pour cause Covid !
L’hôtel est vieillissant Comme il est bien placé et c’est un bon rapport qualité je recommande
Teresa
Teresa, 2-night trip
Verified
4/10 Fair
Jan 6, 2022
Trompé sur les prestations offertes
En raison de la pandémie, le spa intérieur a été fermé. (alors que nous avions prévu un certificat 2G+ expressément pour le séjour) Nous n'avons pas été informé de cette fermeture. Les conditions prévue lors de la réservation n'ont pas été respectées, sans compensation de la part de l'Hôtel.
Verified traveler
3-night trip
Verified
6/10 Good
Jan 3, 2022
Offre appréciable du petit-déjeuner.
Moins apprécié
=> animation extérieure bruyante tous les après-midis (hôtel pour se reposer => à oublier)
=> chambre 232, salle de bain à mettre à niveau
=> nettoyage des tables durant petit-déjeuner (spray désinfection)
=> bar et coin cheminée au rez, fermés
Yvan
Yvan, 4-night trip
Verified
2/10 Poor
Jan 2, 2022
Hotel war viel zu teuer für was es anbietet, unfreundliches Personal, komplett veraltet und kein direkter Durchgang zum Pool! Wir werden dieses Hotel definitiv nicht weiterempfehlen.
Dario
Dario, 2-night trip
Verified
8/10 Very good
Jan 1, 2022
Piscines intérieures fermées même en 2G .
Assez vieillot mais entretenu.
Bof mais pas si mal
Marie
Marie, 1-night trip
Verified
8/10 Very good
Dec 14, 2021
Leukerbad zur Erholung
Für uns sehr angenehm. Zimmer und Betten sauber und Frühstück excellent
Eine schöner Aufenthalt in Leukerbad danke!
Nipp
Nipp, 3-night trip
Verified
4/10 Fair
Oct 14, 2021
Unzufrieden
Der TV war defekt kein Intresse was zu machen. Auto mussten wir im Parking parkieren laut hotel und das kostete 14fr. Kein Restaurant zum was zu trinken und für Abendessen mussten wir auch anders wo hingehen. Personal sprach schlecht Deutsch und verstand auch schlecht. Das ist das erste mal wo ich nicht zufrieden bin.
ursula
ursula, 1-night trip
Verified
6/10 Good
Oct 12, 2021
Kein empfehlenswertes Hotel
Das Hotel und das eigene Thermalbad ist Sanierungs-/Renovationsbedürftig. Das Zimmertelefon funktionierte nicht. Nach der zweiten Anfrage bekamen wir die Antwort, dass das Telefonkabel an der Zentrale durchgeschmörzelt ist und die Reparatur über unseren Aufenthalt andauern würde. Das hoteleigene Bad ist in einem miserablem Zustand. Das öffentliche Bad neben dem Hotel war angenehm, allerdings gab es keine Preisreduktion wegen dem geschlossenen römischen Bad und dem geschlossenem Bistro.
Irreführend sind die Fotos der Thermalbäder. Diejenigen Bilder mit den Bergkulissen im Hintergrund gehören zum öffentlichen Bad, der Eintritt muss separat bezahlt werden. Beim Buchen hatten wir den Eindruck, dass alle Bilder zu unserem gebuchten Hotel gehören.