In the heart of London, Novotel London Greenwich offers a sophisticated retreat with dry cleaning services and in-room WiFi. Enjoy a hearty breakfast, unwind at the bar or explore nearby ExCeL Exhibition Centre. The helpful staff has left a lasting impression on previous guests.
173-185 Greenwich High Road, London, England, SE10 8JA
What's nearby
Greenwich Park - 6 min walk - 0.5 km
Greenwich Market - 6 min walk - 0.5 km
University of Greenwich - 7 min walk - 0.6 km
Cutty Sark - 9 min walk - 0.8 km
Thames River - 10 min walk - 0.9 km
Getting around
London City Airport (LCY) - 34 min drive
Stansted Airport (STN) - 66 min drive
Gatwick Airport (LGW) - 69 min drive
Heathrow Airport (LHR) - 76 min drive
Greenwich Station - 1 min walk
Deptford Station - 13 min walk
London Maze Hill Station - 17 min walk
Greenwich DLR Station - 1 min walk
Cutty Sark DLR Station - 8 min walk
Deptford Bridge DLR Station - 10 min walk
Restaurants
The Gate Clock (Wetherspoon) - 8 min walk
Davy’s Wine Vaults - 1 min walk
The Mitre - 5 min walk
Bill's Restaurant & Bar - Greenwich - 6 min walk
18Grams Coffee. ∞ Love. - 2 min walk
About this property
Novotel London Greenwich
Novotel London Greenwich puts you within a 10-minute drive of The Arena and Thames River. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Tower of London and ExCeL Exhibition Centre are within a short drive. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Greenwich DLR Station is steps away and Cutty Sark DLR Station is 8 minutes.
At a glance
DONE
Hotel size
151 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 25 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Computer station
Conference space (1184 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Buffet breakfast is offered for an extra charge of approximately GBP 21.00 per person
Pets
Service animals exempt from fees
Pet deposit: GBP 15 per night
Pets are allowed for an extra charge of GBP 15 per pet, per day
Parking
Self parking costs GBP 25 per day with in/out privileges
Parking height restrictions apply
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Frequently asked questions
Does Novotel London Greenwich offer free cancellation for a full refund?
Yes, Novotel London Greenwich does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel London Greenwich?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per day, and there's also a deposit of GBP 15 per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London Greenwich?
Yes. Self parking costs GBP 25 per day.
What are the check-in and check-out times at Novotel London Greenwich?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel London Greenwich and nearby?
Recommended spots to visit include The Arena (2.5 mi) and Tower of London (4.9 mi), along with London Bridge (4.9 mi) and ExCeL Exhibition Centre (5.3 mi).
Are there restaurants at or near Novotel London Greenwich?
Yes, there's an onsite restaurant.
What's the area around Novotel London Greenwich like?
Novotel London Greenwich is in Greenwich, a short 1-minute walk from Greenwich DLR Station and 15 minutes' walk from Thames River. Travelers say that the hotel is in a great location.
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Reviews
Novotel London Greenwich Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.2
Amenities
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised for being excellent, good, and of high standard with a great variety of options. (28 reviews)
Parking was convenient, great location, and reasonably priced. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Shower
Lobby
Bathroom
Toilet
Food
Reviews
Verified
10/10 Exceptional
Mar 12, 2026
Great place and location
Stuart
Stuart, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2026
I had a great stay at this hotel. The room was clean and the bed comfortable.
The breakfast was very good, with a nice variety of both hot and cold options.
I also want to mention that the staff were helpful and kind.
Annarita
Annarita, 1-night trip
Verified
8/10 Very good
Apr 1, 2026
Staff was exceptionally especially Marcel - he was really an amazing person.
Olusegun
Olusegun, 5-night trip
Verified
10/10 Exceptional
Mar 1, 2026
Great location, good customer service from the staff. Rooms clean and spacious. Great car park and right next door to train and bus goes direct to O2 arena.
karen
karen, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Welcoming and friendly staff, clean room, an excellent breakfast spread, and a convenient parking garage. Right next to the Greenwich DLR station too.
Gaurav
Gaurav, 1-night trip
Verified
8/10 Very good
Apr 7, 2026
The hotel itself was lovely, nice decor clean rooms , they are a little small but it’s just a base at the end of the day. The bed was very comfy and location great. The breakfast was anlso very nice and great value. Only downfall was the air con didn’t work and had an awful nights sleep as we were so hot. The staff were very helpful and changed our room , however we did have the same issue and again aircon was not working. We didn’t mention anything again ax would have had to pick all our stuff up again for one last night.
Graham
Graham, 3-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Lovely room, nice staff, excellent standard of cleanliness. Very quiet, perfect location for us.
Sarah
Sarah, 1-night trip
Verified
8/10 Very good
Apr 23, 2026
From check-in to check-out the staff were lovely and helpful. The room, although generally clean looked a little neglected - chipped paint, scratched surfaces and the curtains had holes in them, but that didn't spoil our stay. The only issues that were a bit poor were the room's air conditioning was as effective as somebody two miles away blowing in our general direction (so we had to get a fan - granted, it was a very hot 4 days) and only one of the lifts (or 'elevators' for our American cousins) was working and even that one had a curious 'glitch' - When arriving at floor 4, it announced "Floor 3".
Anyway, all in all we had a lovely stay. I very much liked the scheme where you get rewarded for not having your room serviced every day. Would we stay again? Yes.
River
River, 3-night trip
Verified
10/10 Exceptional
Dec 15, 2025
The staff were lovely, friendly and always helpful. The communal areas were really nice and great atmosphere. The room was very clean and so quiet. The location was perfect, a short walk from Greenwich market and attractions and right next door to the DLR station
Elizabeth
Elizabeth, 1-night trip
Verified
6/10 Good
Dec 31, 2025
Staff was great, rooms were clean and spacious enough, pricing was too high.
RUKSHANI
RUKSHANI, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Nice little chic boutique style hotel. Easy access to train station right behind hotel and a lot of close by restaurants.
Nadia
Nadia, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
The staff were friendly and helpful
Ramon
Ramon, 2-night trip
Verified
10/10 Exceptional
Oct 7, 2025
If you are looking for a low cost hotel for a couple of nights then this is the hotel you need , location is great if you want to be close to the attractions of Greenwich .
Verified traveler
2-night trip
Verified
6/10 Good
Dec 7, 2025
Comfy bed, good shower. Awful, awful wifi
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
Sep 5, 2025
Clean and comfortable with excellent access to DLR.
Benjamin
Benjamin, 1-night trip
Verified
10/10 Exceptional
May 28, 2025
Really enjoyed the property and the staff was very friendly and helpful.
Cary
Cary, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Staff were amazing, rooms are looking tired and could use some work
GRAHAM
GRAHAM, 3-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Very close to train station. Lovely staff, great staff
Alfie
Alfie, 1-night trip
Verified
8/10 Very good
Sep 17, 2025
Close to shopping
Sherry
Sherry, 1-night trip
Verified
8/10 Very good
Mar 16, 2025
Very well located for either business or tourism
Victor
Victor, 7-night trip
Verified
8/10 Very good
Sep 2, 2025
Great location for transport links, shops and tourist attractions. Staff were friendly and helpful but the rooms were tired and needed a freshen up and luck of paint.
Natalie
Natalie, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Our stay was lovely, nice and quiet, our room was immaculate, the staff were friendly and the service was great.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Room was clean spacious and better than we expected. Nice to have a bath as well as a shower. Bit strange having a separate toilet which means going into the bathroom to wash your hands. Staff all pleasant, courteous. Good to have a 24 hour bar. Nice & close to the DLR station and Greenwich centre. We'll be back in a few days for another event at the O2!
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
May 17, 2025
Fantastic, one of the best hotels we’ve stayed in on our trips to London and we’ve stayed in a few. Perfect location, spacious room, superb comfy bed and extremely friendly staff.
Michelle
Michelle, 1-night trip
Verified
8/10 Very good
Oct 26, 2025
Convenient location if you need the area as a base. Also, Greenwich is suprisingly cool place! The grout in the room was in bad shape, or would have rated higher.