可以免费取消我在皇家温泉度假村酒店的预订并获得全额退款吗？

是的，皇家温泉度假村酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

皇家温泉度假村酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

皇家温泉度假村酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每人往返 NZD 38.00。

何时可在皇家温泉度假村酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：00:00。提前入住需要支付 NZD 250.00 的费用（视供应情况而定）。退房时间为 10:00。延迟退房需要支付 NZD 350 的费用（视客房供应情况而定）。

在皇家温泉度假村酒店及其附近有什么游览观光项目？

现场活动包括划皮艇和划船/划独木舟，您可以畅享其中。附近的其他娱乐活动包括生态旅游。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官。皇家温泉度假村酒店也拥有私人海滩、室外游泳池和健身俱乐部，以及野餐区和花园。

皇家温泉度假村酒店店内或附近是否有餐厅？

是的，有 2 家店内餐厅，提供室外就餐和花园景观。

皇家温泉度假村酒店配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

皇家温泉度假村酒店周边区域环境如何？

皇家温泉度假村酒店位于阿罗朗吉，只需19 分钟步行可至布莱克岩。

拉罗汤加岛皇家温泉度假村酒店住宿优惠| Hotels.com 好订网

Q: 皇家温泉度假村酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 皇家温泉度假村酒店配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

6/10 好

2025 年 12 月 7 日

The rooms are outdated and they smelled like cleaning chemicals.

dana，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 26 日

The staff are so friendly, helpful and accommodating. The bar had many choices. We didn't do any laundry. The room was clean and spacious with all the requirements we needed. WiFi comes and goes but that didn't concern us.

Anita，7 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 12 日

Faye，6 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 25 日

Loved the quiet nature of the Crown. The staff were amazing, friendly and helpful. The atmosphere was very calming and respectful. Checking in early was not a problem. We were welcomed and able to leave our luggage safely while we explored the island before checking into our room. Nothing was a problem.

Jan Elizabeth，7 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 18 日

The sunset of course is great! The drinks are nice. The beach is great to have as well as the pool. Breakfast options was delicious. Staff suoer friendly. Was an overall great stay.

Crystal，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 14 日

The private pool and complete privacy in the court yard area was a complete winner for me. I will definately return to this place.

Lauren，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 14 日

Wonderful location and such a great especially made special by the fantastic staff - especially Asena and Lucky

Bruce，4 晚家庭旅行

Wotif真实住客点评

4/10 尚可

2025 年 9 月 12 日

There was no wifi unit was very old and tired. Some staff were not very rude and the breakfast buffet was very inconsistent. The pool was not clean. We would not stay there again or recommend to anyone.

Glenn irwin，7 晚家庭旅行

Wotif真实住客点评

8/10 很好

2025 年 9 月 10 日

Emma，7 晚行程

Wotif真实住客点评

10/10 绝佳

2025 年 9 月 7 日

Matthew，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 7 日

Wonderful welcome and check in with Lucky. I felt very lucky.

Bruce，1 晚家庭旅行

Wotif真实住客点评

8/10 很好

2025 年 9 月 5 日

Check in was easy. Staff were very welcoming. Would definitely come back

Brynnie，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 2 日

Our stay at Crown Beach Resort was exceptional. The beachfront villa was beautifully appointed, combining comfort and understated elegance. The resort has recently transitioned to new ownership, and it is clear the team are working hard to restore it to its former glory -though in truth, very little was amiss. The staff were warm, gracious, and attentive throughout our stay, making us feel welcome at every turn. Dining was another highlight; the evening meals at Crown Beach was easily some of the best we experienced in Rarotonga fresh, flavourful, regional cusine and consistently outstanding. It was far superior to the overpriced and underwhelming meals we had at On the Beach (OTB) for example. Breakfast was a buffet - nothing out of he ordinary, but a great choice. Altogether, Crown Beach Resort offered a truly memorable experience that exceeded expectations. We look forward to returning. I just wish we had sun loungers on our deck - that is being pedantic, but it would have been nice at $550 a night.

Pippa，7 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 28 日

This place is good for a quiet stay and the staff are lovely and friendly. The place is lacking in some maintenance which shows. In particular some water features were not working making them mozzie breeding grounds. Fine, but coupd do with some attention to tidy it all up and make it feel clean and well maintained.

Julie，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 16 日

First time at Crown Beach Resort and we loved it.Amazing place. We would recommend staying there..Lots of choices at breakfast time and the other dinners were great. Would come back again.

Michelle，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 1 日

Lovely location and great staff

Lovely location on the beach with restaurant and bar. The bar staff are fabulous. A good spot to watch the sunsets. Breakfast was ok, but could be better. Dinners and the Island Night were great. The villas are well equipped, clean and spacious, but there were a few minor maintenance issues (our gate didn’t shut properly and the pool filter wasn't working) Our villa (29) was at the back of the complex near the car park, where the majority of the roosters were. They didn’t wait until dawn to crow and were loud all night, particularly from 3am. We tried ear plugs, but to no avail. I would probably stay again, but would request a villa closer to the beach.

Susan，7 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 31 日

I booked the courtyard villa with private pool, because it was something I wanted. The pool was excellent, and the room immaculate. However, I requested twin beds, hoping that it would be a double bed each, but they were single beds. I requested for double or queen size, but was told that it was all they had and that the settee in the room could be converted into a bed. The villa was great, spacious and clean. However, the lounges were not wiped down and were old. We did not use them. The cleaners did not leave us clean towels and did not really clean the room. We had to ask for new towels, and sometimes that was all that we required. They did make our beds but I note they did not change our sheets during our 6 days of stay. One of the staff was quite rude and I reported this to the reception staff. When you spend so much for a villa such as the one I stayed at, staff should be courteous and mind who they are talking to. It was obvious that this staff was not courteous at all. I simply asked if they were responsible for cleaning the courtyard, which they turned around and said "Do you want to clean it" - that was the first time I had ever encountered rudeness from resort staff, ever After that incident, I was not impressed and to be honest, I would not recommend to any of my friends or family in the near future. While the receptionist Frances was lovely and very hospitable, I feel that the service staff was a big let down. Room service was good though.

Julie，6 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Nice property rooms are spacious and staff friendly.

Deborah，2 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 20 日

It's very clear that the new owners are working on redeveloping the property and are doing a good job of this. We had a private courtyard room with a pool, which was what you would expect on a Pacific island. In general, the staff were lovely and helpful. We had an issue when our Credit card was charged, as when we booked. It was a payment at check-in. As it turned out, the resort had charged us the day before we arrived. We intended to use another card. We phoned the resort 3 weeks before our arrival to check that our understanding was correct.... It was. We spent the working days of our trip trying to obtain a refund. Eventually, this happened, just not the full amount. We had to push for this to happen, after receiving confirmation from the GM that this would be the case, it transpired that it hadn't. We pushed again, and they finally credited our hotel account. I found this to be very disingenuous. As we checked out, we were completely ignored by the GM, but not by his wife.

Chris，8 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 18 日

We really enjoyed our stay at the Crown Beach, the staff were exceptional. It is a small resort which I thought added to its value as well. A very easy place to just relax in, with a fantastic happy hour along the beach front. We were in a villa- they were very spacious and well laid out, felt like your own private space in paradise. An extra bonus I’d not come across with accommodation before is we checked out at 10am but could still use the facilities- we came back that afternoon and had a quick shower before our flight that evening and enjoyed happy hour, the sunset and dinner 1 last time. Something I thought was extra great too if you do the mud buggy’s is they have free washer and dryer on site. Several beautiful touches which elevated the accommodation. Highly recommend

Jason，6 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 16 日

it was nice and quiet a part from the roosters the drink and meal menu was just great the night show awesome the staff adorable and very very helpfull

James，8 晚浪漫旅行

Wotif真实住客点评

6/10 好

2025 年 7 月 13 日

It was nice, but definitely not 5 star. Lucky to be 4 star. Several roosters crowing before daybreak is not ok in a holiday venue.

Nina，1 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 10 日

This is my 4th stay here, i love the beach front position where i can sit on the beach and wander a few steps for an explore or snorkeling, then back to relaxing.

Donna，7 晚浪漫旅行

Wotif真实住客点评

8/10 很好

2025 年 7 月 6 日

Loved the staff and breakfast. Beautiful spot. Could update bathrooms and add additional blankets in the winter. Cold.

Winfield，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 2 日

Lathan，9 晚行程

Hotels.com真实住客点评

皇家温泉度假村酒店

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