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Neuchatel City Hotel

2.0 star property
Neuchatel hotel in historical district

Choose dates to view prices

Located in the city center, Neuchatel City Hotel offers a warm welcome with its daily manager's reception and 2 inviting coffee shops. Unwind with lunch or dinner at Fiorello restaurant, enjoy WiFi connectivity throughout your stay, and explore the nearby sights.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Non-smoking

Main amenities (1)

  • Housekeeping (on request)
The current price is CNY1,013
CNY1,215 total
includes taxes & fees
May 1 - May 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, free WiFi

Standard Double or Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, desk, laptop workspace, free WiFi

Economy Double or Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

In-room safe, desk, laptop workspace, free WiFi

Economy Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, free WiFi

Standard Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Triple Room

Economy Triple Room | In-room safe, desk, laptop workspace, free WiFi

Economy Triple Room

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Free toiletries, hair dryer, towels

Basic Double Room

  • Sleeps 2

View all photos for Basic Single Room

Free toiletries, hair dryer, towels

Basic Single Room

  • Sleeps 1

Basic Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Interior

Superior Double Room

  • Sleeps 2

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Interior

Superior Twin Room

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

Economy Double Room

  • Sleeps 2

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Reception
Hotel Touring au Lac
Neuchatel
  • Pet friendly
  • Free WiFi
  • Laundry facilities
  • Non-smoking
8.2 out of 10, Very Good, 419 reviews
The price is CNY1,064
CNY1,178 total
includes taxes & fees
Apr 18 - Apr 19
Hotel Touring au Lac
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About the neighborhood

Map
15-17 Av. de la Gare, Neuchatel, Canton of Neuchatel, 2000

What's nearby

  • Theatre du Passage - 3 min walk - 0.2 km
  • Chateau de Neuchâtel - 5 min walk - 0.4 km
  • Place Pury - 6 min walk - 0.6 km
  • Casino Neuchatel - 6 min walk - 0.6 km
  • Neuchatel Botanical Garden - 9 min walk - 0.8 km

Getting around

  • Bern (BRN-Belp) - 63 min drive
  • Neuchâtel Station - 7 min walk
  • Neuchatel (QNC-Neuchatel Train Station) - 8 min walk
  • Colombier Station - 11 min drive

Restaurants

  • ‪La Turquoise Snack Bar - ‬5 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk
  • ‪Bambou Sushi Bar - ‬5 min walk
  • ‪La Taverne Neuchâteloise - ‬5 min walk
  • ‪Wodey-Suchard - ‬4 min walk

About this property

Neuchatel City Hotel

Located near a train station, Neuchatel City Hotel is a great choice for a stay in Neuchatel.

At a glance

DONE

Hotel size

    • 101 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Virtual front desk

Accessibility

  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 82-cm LED TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

More

  • Housekeeping on request
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay, Apple Pay, Samsung Pay and TWINT.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number CHE-377.608.385

Also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

Does Neuchatel City Hotel offer free cancellation for a full refund?

Yes, Neuchatel City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Neuchatel City Hotel?

Yes, cats and dogs are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Neuchatel City Hotel?

Sorry, there's no onsite parking at Neuchatel City Hotel.

What are the check-in and check-out times at Neuchatel City Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.

Is there an onsite casino at Neuchatel City Hotel?

No, this hotel doesn't have a casino, but Casino Neuchatel (7-min walk) is nearby.

What's the area around Neuchatel City Hotel like?

Neuchatel City Hotel is in the heart of Neuchatel, a short 7-minute walk from Neuchâtel Station and 6 minutes' walk from Trans Swiss Trail.

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Reviews

Neuchatel City Hotel Reviews

7.4

Good

7.6

Cleanliness

6.8

Amenities

7.8

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Train station
Location

Reviews

Verified

8/10 Very good

Great stay!
Tammy, 2-night trip
Verified

10/10 Exceptional

Nice option with great location
Adam, 2-night trip
Verified

10/10 Exceptional

Convenient central location and reasonably priced accommodation
Marya, 3-night trip
Verified

10/10 Exceptional

Really good will stay again
Carl, 2-night trip
Verified

10/10 Exceptional

Was great .... clean
Jean Marc, 3-night trip
Verified

8/10 Very good

Good position near the station and the city centre. Room minimal and clean.
Sara, 3-night trip
Verified

8/10 Very good

Very good location, friendly staff, quiet.
Matthieu, 1-night trip
Verified

10/10 Exceptional

Nice and comfortable bedrooms, great location and convenient
ANNA, 5-night trip
Verified

10/10 Exceptional

Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Carol, 4-night trip
Verified

6/10 Good

Good location. Staff were not friendly. Beds were not comfortable. The hotel seemed tired.
Heather, 1-night trip
Verified

10/10 Exceptional

Helpful front desk.
Miriam, 2-night trip
Verified

6/10 Good

safe, convenient
Jamie Mac, 2-night trip
Verified

8/10 Very good

Nice property. Some amenties missing such as hair dryer and face clothes. Breakfast cost very high.
Marika, 3-night trip
Verified

8/10 Very good

Good hotel

Good location. Walking distance from the station.
Kazutoshi, 1-night trip
Verified

2/10 Poor

Too many things wrong with this hotel.... They are crooks - starting with false advertising! - look at the picture they advertise on Expedia - that is not the hotel !
Val, 4-night trip
Verified

4/10 Fair

Double beds are all singles pushed together. Rooms are outdated and not very clean, some rooms have paint flaking of the walls. Rooms are lacking features or any decoration. Just all round depressing place to be honestly
Benito, 5-night trip
Verified

10/10 Exceptional

Property was no frills but clean, quiet, and walkable
Tracy, 3-night trip
Verified

10/10 Exceptional

Thank you for an amazing stay. The staff were great and honestly made our stay so pleasant. The hotel room was very spacious and Clean. The hotel is within walking distance to all the gems in Neuchatel so glad we stayed here and will most likely stay here again when I next visit.
Deborah, 4-night trip
Verified

10/10 Exceptional

This hotel is super practical when you come to the NIFFF. It is close to the cinemas and to restaurants. It is perfect to rest a few hours before going back to the festival. The only minor issue is that the bedding is getting a bit old, hence the beds are not super comfortable. Appart from that it is perfect.
Aude, 3-night trip
Verified

10/10 Exceptional

Perfect stay in Perfect Location. Friendly staff and nice and huge room with balcony. The ratings were not the best- what we can’t commit. Would recommend the hotel any time. We had a superior double room and even the mini bar was included. Nice surprise …! When Neuchâtel again- the same hotel. Very central located - could do anything by foot.
Sascha, 1-night trip
Verified

8/10 Very good

Room spacious and clear, not AC but was very comfy Breakfast is apart but price is fair. Staff is super, they do any thing to make your stay happy. Very close from the train station and stop buses are just few steps from the hotel. Also you can walk to downtown and take a nice boat ride. Nice town and hotel.
MARYSABEL, 2-night trip
Verified

6/10 Good

4pm check in is strictly enforced......quite a shock
IHSUAN, 5-night trip
Verified

8/10 Very good

The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
Gloria, 1-night trip
Verified

8/10 Very good

Neuchâtel Dec 2024

Convenient for station and city centre, bus stop within 25 metres. Clean room
James, 2-night trip
Verified

6/10 Good

The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep.
Martin, 1-night trip