The hotel’s location is excellent, making it very convenient for travelers. The service at the lounge was fantastic, with attentive and friendly staff. However, I was disappointed with the front desk staff during the night shift. They seemed impatient for no reason, and during checkout, they kept interrupting me and didn’t let me finish speaking. This made for a less-than-pleasant service experience.
Overall are excellent especially the location and breakfast. Only one thing need to be improved is the housekeeping. Seems lack of experience as always miss to refill something
Comfortable night, great water pressure and temp in the shower, Andre at check in and check out was super friendly! Quiet location near Wall Street
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 16 日
The room is very small the bathroom even smaller ☹️
Tamika
Tamika,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Old Florida charm. A refreshing stay after warm modern sterile hotel visits recently. Waldorf-Astoria has done a nice job keeping the original property in good shape. Excellent restaurants. Comfortable room rooms.
Carolyn
Carolyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Check in was delayed but the staff was really courteous and helpful. The room was clean and comfortable. Thank you!
Kathleen
Kathleen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 10 日
Location was great, easy access to subway, the East River.
The service to the rooms was a bit disappointing. One day it was almost 5pm and they had yet to come and service the room. Then we called on Sunday and they said that they only service rooms that are for check out on Sundays.
Joann
Joann,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Family visit
it was a quick stay, but we certainly enjoyed the hotel. We will stay there again!
Kim
Kim,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
Room was small but very easy & comfortable....the staff was short in kindness & assistance
Nancy
Nancy,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Nice plsce
Joshua
Joshua,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Nice and clean hotel. The room needed some tlc but it was in a good location. The rooftop view was amazing and the restaurant menu for breakfast was extensive and good.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Kamry
Kamry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Jamie
Jamie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Hiljainen hotelli hyvällä, keskeisellä paikalla. Ei ilmaista parkkia autolle.
Nina
Nina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Siakzar
Siakzar,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 17 日
The front desk representative was a bit abrasive to the guest prior to us on line when we were waiting to check in on Thursday. as well as to the guest behind us trying to check in on Friday morning. My interaction with her went well.
lynn
lynn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Mercy
Mercy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Abraham
Abraham,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 11 日
Check in took 35 mins. No water this morning to shower or do anything.