Welcome to El Búho Lagoon Bacalar, a waterfront hotel where you can unwind with coffee and tea in the lobby. Take a bike or scooter rental to explore the surroundings, then return for dinner at the restaurant or drinks at the bar.
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
Corozal (CZH) - 51 min drive
Restaurants
Albahaca - 14 min walk
Mr. Taco - 4 min drive
Navieros Bacalar - 4 min drive
gelato artesanal - 4 min drive
La Bendición Dios - 3 min drive
About this property
El Búho Lagoon Bacalar
When you stay at El Búho Lagoon Bacalar, you'll be within a 10-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
At a glance
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Hotel size
4 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite parking available only on request
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Other information
Designated smoking areas
Property amenities
Food and drink
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children's games
What to do
On a private beach
Scooter/moped rentals
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Bicycle rentals
Romance packages
Accessibility
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Minibar
Espresso maker
Sleep well
Bed sheets provided
What to enjoy
Yard
Individually furnished and decorated
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Free bottled water
More
Housekeeping on request
Fees & policies
Refundable deposits
A damage deposit of MXN 1000 will be collected before check-in
Optional extras
Hosted evening meal costs MXN 1000
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
El Búho Lagoon Bacalar Hotel
El Búho Lagoon Bacalar Bacalar
El Búho Lagoon Bacalar Hotel Bacalar
Frequently asked questions
Are pets allowed at El Búho Lagoon Bacalar?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at El Búho Lagoon Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at El Búho Lagoon Bacalar and nearby?
El Búho Lagoon Bacalar has a private beach.
Are there restaurants at or near El Búho Lagoon Bacalar?
Yes, there's an onsite restaurant.
Does El Búho Lagoon Bacalar have any outdoor private spaces?
Yes, every room features a yard.
What's the area around El Búho Lagoon Bacalar like?
El Búho Lagoon Bacalar is located on the waterfront, a short 11-minute walk from Cenote Esmeralda and 11 minutes' walk from Cenote Negro.
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Reviews
El Búho Lagoon Bacalar Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
7.2
Amenities
7.4
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 11, 2025
Good food and drinks. Fantastis view across from Bird sanctuary. Only warning is they were very firm beds, quite too firm for us but some people prefer it.
Lynette
Lynette, 3-night trip
Verified
4/10 Fair
Aug 27, 2025
The property was in a good location, looked good, had somewhat decent amenities, but the restaurant hours were horrible (12-6). Coffee maker didn’t work & they did not offer to replace it. We had to go to the hotel next door to eat breakfast & dinner if we were out during the day. There were so many ants in our room & they seemed to be coming in through a couple of small hoes in the wall, it was creepy. There was no staff @ night, so when ppl partied we couldn’t call anyone & I know I’m in a Spanish speaking country, but seemed only one staff member spoke some English & even with translate it was difficult to communicate. Just ask they are transparent about what they offer & any restrictions around that
Michele
Michele, 3-night trip
Verified
10/10 Exceptional
Feb 17, 2025
The location is great. The small Cabin was unique. The property felt safe and parking in the street was easy. There is air conditioning and light in the cabin but no electrical outlets to charge your phones, iron your clothes, etc. Water in the shower was chilly but then it comes out fresh after a while (only cold water in shower valve). The weather is in the mid-80's, so it is easy to get use to. During check out no one was available until an hour in a half later. They were holding our drivers license and we didn't want to leave it behind. Luckily we refuse to leave our passport as originally requested. Could of been a bad situation if we missed our flight.
Rafael
Rafael, 4-night trip
Verified
8/10 Very good
Apr 8, 2025
Nice place!
Brian
Brian, 1-night trip
Verified
10/10 Exceptional
Mar 12, 2023
Highly recommend. Yvonne was amazing host!
Sanjay
Verified
8/10 Very good
Apr 26, 2025
Good size bedroom
The room was very spacious for our family. A bit dated but in good condition. No cleaning of the room daily.
Great reception people. They are so nice and I forgot my dairy and they sent it to me immediately the day after. This was a great PLUS.
Andreas
Andreas, 2-night trip
Verified
8/10 Very good
Jan 17, 2026
Todo súper bien, es muy bonito, sin embargo el día martes descansa todo el personal, no hay camareras ni nadie en el restaurante, pienso que los deberían de descansar a unos un día, y otros otro día, para que el hotel no se quede completamente solo
María José
María José, 2-night trip
Verified
6/10 Good
Oct 5, 2025
Frente al lago
Isaac
Isaac, 4-night trip
Verified
2/10 Poor
Sep 14, 2025
Una experiencia muy decepcionante.
Elegí este lugar para celebrar mi cumpleaños y terminé pasando días muy desagradables.
La habitación en la que me hospedé tenía un olor constante y horrible a drenaje. La estancia incluía una hora de kayak, pero durante toda la visita estuvieron encadenados y nunca pudimos usarlos.
Además, mi compañera sufrió un esguince en el pie y, a pesar de que el hotel estaba vacío y había habitaciones disponibles en planta baja, nunca nos ofrecieron un cambio.
Para rematar, el último día quisimos disfrutar un rato más de la laguna antes de irnos, y nos negaron el acceso.
Muy mala atención, cero disposición para ayudar al huésped. Definitivamente no lo recomiendo.
Eva
Eva, 2-night trip
Verified
10/10 Exceptional
May 27, 2025
He pasado los días más impresionantes en cuanto a tranquilidad Paz relajación de la mano también de una excelente ención por parte de todo el personal lo recomiendo 100%
La comida es riquísima espero de verdad poder volver muy pronto
Deborah
Deborah, 2-night trip
Verified
4/10 Fair
Apr 1, 2025
La propiedad es hermosa y el personal es muy amable.
Nos hospedamos por dos noches, pero el día después de nuestra llegada no realizaron la limpieza de la habitación.
El personal del hotel solo está disponible de 9:00 a 19:00; después de ese horario, no hay nadie del staff en la propiedad. Afortunadamente, como contratamos un tour, teníamos el número de teléfono de uno de los empleados. La primera noche se fue la luz, pero pudimos notificarlo y lo resolvieron rápidamente.
Sin embargo, a la mañana siguiente, a las 7:00 a.m., un “bip bip” constante del aire acondicionado nos despertó. No había nadie que pudiera ayudarnos, por lo que el ruido continuó por aproximadamente una hora, afectando nuestro descanso.
El hospedaje incluye 2 toallas grandes, no hay toalla para manos.
El asiento del inodoro es más pequeño que la taza del baño, lo que hace que sea muy incómodo al sentarte (te pellizca).
Nuria
Nuria, 2-night trip
Verified
8/10 Very good
Nov 12, 2024
Bien placé dommage pas possibilité de déjeuner ni de repas menage a revoir personnel très sympathique
Nadine
Nadine, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2023
Espectacular. Amamos más a bacalar en esta estancia.
Muy recomendada