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Sofitel Queenstown Hotel & Spa

5.0 star property
Luxury hotel in Queenstown with 2 restaurants and spa

Choose dates to view prices

Located in the heart of Queenstown City Centre, Sofitel Queenstown Hotel & Spa is a serene retreat amidst the bustling city. Pamper yourself with a deep-tissue massage or indulge in international cuisine at one of two on-site restaurants. Enjoy cycling, bike rentals, and car rentals on site to explore nearby Skyline Queenstown.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
The current price is CNY1,304
CNY1,500 total
includes taxes & fees
Jun 10 - Jun 11

Why we love this property

Work and play paradise
Located in the city center, this hotel offers a 24-hour business center and meeting rooms. After work, indulge in spa services or unwind in the sauna.
Culinary bliss
Two restaurants offer global cuisine with local, organic, and vegan options. A cafe and bar await. Enjoy made-to-order breakfast.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Double Beds, Balcony

Superior Double Room, 2 Double Beds, Balcony | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 2 Double Beds, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(21 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Balcony, Mountain View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse, 1 King Bed, Patio, Lake View

Penthouse, 1 King Bed, Patio, Lake View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Penthouse, 1 King Bed, Patio, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Patio, Lake View (Opera)

Suite, 1 King Bed, Patio, Lake View (Opera) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Patio, Lake View (Opera)

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Prestige)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Prestige)

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express & Suites Queenstown by IHG
Queenstown City Centre
  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,000 reviews
The price is CNY746
CNY858 total
includes taxes & fees
Jun 4 - Jun 5
Holiday Inn Express & Suites Queenstown by IHG
Compare similar properties
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About the neighborhood

Map
8 Duke Street, Queenstown, 9300

What's nearby

  • Kiwi Park - 3 min walk - 0.3 km
  • Queenstown Beach - 3 min walk - 0.3 km
  • Queenstown Mall - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 3 min walk - 0.3 km
  • Skyline Queenstown - 5 min walk - 0.5 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬2 min walk
  • ‪Beechtree - ‬3 min walk
  • ‪Marmolada Cafe - ‬3 min walk

About this property

Sofitel Queenstown Hotel & Spa

  • Located in the entertainment district, Sofitel Queenstown Hotel & Spa is a great choice for a stay in Queenstown. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Left Bank Cafe/Bistro, one of 2 restaurants, serves international cuisine. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (NZD 50 per day; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Free bicycles nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (3003 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Piano
  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Left Bank Cafe/Bistro - This fine-dining restaurant specializes in international cuisine.
1789 Wine & Jazz Lounge - This tapas bar specializes in international cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 45 per person

Children & extra beds

  • Rollaway beds are available for NZD 95.0 per night

Parking

  • Valet parking costs NZD 50 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Hotel Sofitel Queenstown

Queenstown Sofitel

Queenstown Sofitel Hotel

Sofitel Hotel Queenstown

Sofitel Queenstown

Sofitel Queenstown Hotel

Sofitel Queenstown Hotel And Spa

Sofitel Queenstown Hotel Queenstown

Sofitel Queenstown Hotel And Spa

Queenstown Sofitel

Sofitel Queenstown Hotel Spa

Sofitel Queenstown & Spa

Sofitel Queenstown Hotel & Spa Hotel

Sofitel Queenstown Hotel & Spa Queenstown

Sofitel Queenstown Hotel & Spa Hotel Queenstown

Frequently asked questions

Does Sofitel Queenstown Hotel & Spa offer free cancellation for a full refund?

Yes, Sofitel Queenstown Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sofitel Queenstown Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sofitel Queenstown Hotel & Spa?

Yes. Valet parking costs NZD 50 per day.

What are the check-in and check-out times at Sofitel Queenstown Hotel & Spa?

You can check in starting at 2 PM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Sofitel Queenstown Hotel & Spa?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (3-min walk) and SKYCITY Wharf Casino (4-min walk) are both nearby.

What is there to do at Sofitel Queenstown Hotel & Spa and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a sauna.

Are there restaurants at or near Sofitel Queenstown Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Sofitel Queenstown Hotel & Spa have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Sofitel Queenstown Hotel & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sofitel Queenstown Hotel & Spa like?

Sofitel Queenstown Hotel & Spa is located near Queenstown Beach in Queenstown City Centre, a short 3-minute walk from Skycity Queenstown Casino and 4 minutes' walk from Lake Wakatipu.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were varied and delicious with excellent service from friendly staff. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Restaurant
Parking
Towns
Amenities
Bar

Reviews

Verified

10/10 Exceptional

Outstanding hotel. Service, breakfast buffet, room, location - all awesome.
Calvin, 2-night trip
Verified

10/10 Exceptional

Spotless and comfortable suite with a great view into downtown Queenstown and the Skyline Gondola. Courteous staff and nice amenities. We truly enjoyed our 3 nights at Sofitel and would recommend it and look forward to visiting it in future trips.
View from balcony
Alex, 3-night trip
Verified

10/10 Exceptional

Good location
Zoila, 1-night trip
Verified

10/10 Exceptional

Absolute bliss! We loved our room, especially the heated bathroom floor! The location was perfect to walk to everything in town! The staff was helpful and made it easy to check in and out! We loved this hotel!
Sarah, 2-night trip
Verified

10/10 Exceptional

Loved everything- a wonderful hotel in an excellent location when visiting Queenstown!
Leslie, 2-night trip
Verified

10/10 Exceptional

Loved this place!

Perfect location within walking distance to everything! Nice decor, impeccable service, comfortable rooms and the heated bathroom floor was an added bonus. We enjoyed our time at the Sofitel Queenstown!
kathleen, 5-night trip
Verified

10/10 Exceptional

Very friendly staff. Spacious room. Very clean. Wonderful location.
Tifini, 3-night trip
Verified

8/10 Very good

Great location, great rooms, a but too much noise
Andrew, 3-night trip
Verified

10/10 Exceptional

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows
Gudrun, 3-night trip
Verified

10/10 Exceptional

Great hotel, covers all basis!

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!
John, 3-night trip
Verified

10/10 Exceptional

Great property, great staff. Excellent location.
Penny, 1-night trip
Verified

10/10 Exceptional

Gorgeous hotel. Warm and friendly staff.
Sarah, 2-night trip
Verified

8/10 Very good

Fabulous location and great sized rooms. Staff are amazing and the breakfast is fantastic. The only down fall of this hotel is it’s a bit tired and rooms need a re furb.
Stacey, 1-night trip
Verified

10/10 Exceptional

Well located to all amenities. All staff friendly and extremely helpful
Robert, 1-night trip
Verified

8/10 Very good

Piano playing and helpful staff
allan, 2-night trip
Verified

10/10 Exceptional

I love this hotel. It is so elegant. The staff are so warm and welcoming. The rooms beautiful. the beds are soooo comfortable. The Sheets. Linen all beautiful.
DIANE, 1-night trip
Verified

10/10 Exceptional

So pleased I chose Sofitel Queenstown

My wife and I loved our stay at Sofitel Queenstown. The staff were amazing, very welcoming and efficient. Our room was spacious, very Comfortable and well appointed. It is located perfectly, just a two minute stroll to the absolute centre of Queenstown. I would absolutely recommend Sofitel Queenstown and will definitely stay there again on my visit.
Jeffrey, 6-night trip
Verified

10/10 Exceptional

Great Hotel

Great Hotel, central to everything especially if you want to catch shuttled to MT. Rooms large and comfy. Always get a welcome when we artive into hotel.
Melanie, 2-night trip
Verified

10/10 Exceptional

Amazing staff. Very nice rooms. Nice vibe.
David, 4-night trip
Verified

10/10 Exceptional

Close to all ammenities
Gregory John, 9-night trip
Verified

10/10 Exceptional

Excellent hotel; perfect location; knowledgeable, helpful staff; outstanding massage therapists! (Dewi in particular!)
1-night trip
Verified

8/10 Very good

The hotel is at the heart of Queenstown. Very convenient. It provides all basic needs.
Tadashi, 2-night trip
Verified

10/10 Exceptional

A 5 Star hotel in a great location. Large comfortable room with underfloor heating in bathroom. Excellent service at reception and restaurant which served a wide variety of food including eggs as you like them.
Michael, 3-night trip
Verified

10/10 Exceptional

Fabulous property, great location, amazing service and staff - highly recommend and will be back! 5 STARS!!
Beverley, 3-night trip
Verified

10/10 Exceptional

Staff members are extremely helpful and polite. The breakfast had a variety of options. Thanks for making our stay a memorable one.
Gihan, 4-night trip