The property was beautiful but the golf carts were very noisy into the night. There was not enough lounge chairs to enjoy the sun around the pools or the beach for 3 resorts. That was very disappointing. Buffet and restaurants were great and drinks were generous. Shopping was nice.
Jose
Jose,9 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 8 日
I didn’t like the butler. You pay more and you get less. He never responded to my wife and I
Terry
Terry,7 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Jana Lynne
Jana Lynne,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 3 日
Megan
Megan,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 3 日
We overall liked our experience at El Cid. It was great having 3 resorts to walk to and eat at. It didn't seem crowded at all. Staff was great. Downside was our room at the marina smelled very musty. They changed our room and was a little better but still musty. Our friends had an air conditioner that wasn't working so they ended up at one of the other resorts that was newer and didn't have the musty smell. We enjoyed all the restaurants except the seafood one. Was very disappointed in the food there.
Teresa
Teresa,7 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 3 日
Peter
Peter,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Beautiful property and the food at any time of day was great
Kody
Kody,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 1 日
It is a peaceful getaway, perfect for relaxation! If you're looking for more excitement, maybe exploring nearby areas for nightlife or activities could be an option
Panteha
Panteha,6 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 1 日
Good value - resort fees were more than Expedia indicated.
John Andres
John Andres,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 1 日
alla
alla,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
The property is beautiful. There are many choices of dining and pools to swim at plus the beach. It was a wonderful break and delightful people at every turn. So many guests we met have been up to 12 years so its a place we want to return to as well.
Kathryn J
Kathryn J,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 30 日
Astrid Dookie
Astrid Dookie,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 30 日
I loved the variety of restaurant options. The buffet had the best food. I was also very pleased with the pools and Jacuzzis. Always was able to find a chair by the pool or by the beach. The only thing ai did not like was the bad water smell coming from the shower and faucets.
Dora Alicia
Dora Alicia,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Absolutely excellent stay. My expectations were exceeded!!!! Shout out to Joel for having such positive energy every time we needed a golf cart. Abraham, you made my stay memorable as my partner and I enjoyed the adults only pool 😊. Thank you! There was a man in the platinum lounge in the El Cid hotel whose name I did not get, but he was a sweetheart. Highly recommend this place. They helped make my anniversary so special. Also, Aakat was the best restaurant hands down.
Angela
Angela,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 28 日
Denise
Denise,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Staff were amazing. Buffet was always quite excellent. Bartenders and drink options were 10/10. Very clean hotel with a ton of options for places to hangout.
Michael
Michael,10 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
Theresa Lynn
Theresa Lynn,6 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Marie France
Marie France,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Très bel endroit pour séjourner autant en famille qu'entre adulte. Belle variété de restaurants qu'il faut réserver un peu d'avance. Sinon le buffet et d'autres resto sont disponibles sans réservation. Près de Puerto Morelos et des plages. Plusieurs piscines selon vos besoins.
Par contre vous serez solliciter pour participer à une rencontre de "une heure" pour le El Cid leisure club, si vous vous avez de la force de caractère allez-y et vous aurez des rabais pour des activités et des excursions. Soyez près à affronter une vendeuse, un superviseur et un contrôleur de qualité. Ils vont tout faire pour que vous achetiez leur plan et ce sous pression. Tenez leur tête et vous pourrez profiter des rabais par la suite mais n'embarqué pas dans leur gamique.
Sebastien
Sebastien,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Best staffs and service and food but the sand of coast line not wide enough. Also transportation is not convenient at all.
Peter
Peter,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Great resort 10
TIMOTHY
TIMOTHY,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
I brought a group of 15 people down for our annual meeting. Everything turned out better than expected! We were upgraded to nicer rooms which were beautifully appointed and clean and spacious. We loved being able to sample all of the various restaurants that were on the properties as well. There were some issues with beach towel service (not having any available during the day) but other than that everything was amazing. Would highly recommend this resort and would definitely come back!