Hotel Sercotel Ciutat d'Alcoi offers an upscale retreat with a coffee shop, library, and dry cleaning services. Enjoy high-speed WiFi, a health club, and 24-hour business center while appreciating the helpful staff that previous guests have raved about.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Breakfast available
Health club
Self parking
Room service
Coffee shop/cafe
24-hour business center
Conference center
Business center
Meeting rooms
Airport shuttle
24-hour front desk
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Blackout drapes/curtains
Elevator
Minibar
The current price is CNY443
CNY443
CNY487 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Breakfast cafe on site
This hotel tempts taste buds with a convenient onsite cafe. A delicious buffet breakfast offers a perfect start to the day.
Premium sleep essentials
A pillow menu makes sleep personal at this hotel. Blackout drapes ensure undisturbed rest, while minibars fuel midnight cravings.
Camil Visedo Molto Archaeological Museum - 9 min walk - 0.8 km
Plaza de Espana - 9 min walk - 0.8 km
MUBOMA Firefighter Museum - 12 min walk - 1.1 km
Getting around
Alicante Intl. Airport (ALC) - 45 min drive
Alcoi Station - 24 min walk
Albaida Station - 28 min drive
Ontinyent Station - 35 min drive
Airport shuttle (surcharge)
Restaurants
Don Vito - 9 min walk
PastaManía - 2 min walk
Buykafe - 7 min walk
100 Montaditos - 1 min walk
Cosa Nostra - 3 min walk
About this property
Hotel Sercotel Ciutat d'Alcoi
Enjoy your visit to Alcoy with a stay at Hotel Sercotel Ciutat d'Alcoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the health club for a workout. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
84 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, up to 44 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per night)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle (available on request)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
Coffee shop
Room service (limited hours)
Working away
24-hour business center
Meeting rooms
Conference center (9268 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 2004
Safe-deposit box at front desk
Library
Television in common areas
Health club
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10.9 for adults and EUR 10.9 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per accommodation, per night
Parking
Self parking costs EUR 15 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
AC Ciutat d'Alcoi Marriott
AC Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Marriott
AC Hotel Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi by Marriott
Hotel Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
Hotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy
Frequently asked questions
Does Hotel Sercotel Ciutat d'Alcoi offer free cancellation for a full refund?
Yes, Hotel Sercotel Ciutat d'Alcoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sercotel Ciutat d'Alcoi?
Yes, cats and dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of EUR 15 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Sercotel Ciutat d'Alcoi?
Yes. Self parking costs EUR 15 per night.
Is airport shuttle service offered by Hotel Sercotel Ciutat d'Alcoi?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Sercotel Ciutat d'Alcoi?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Sercotel Ciutat d'Alcoi and nearby?
Maintain your daily exercise routine at the health club.
What's the area around Hotel Sercotel Ciutat d'Alcoi like?
Hotel Sercotel Ciutat d'Alcoi is a short 12-minute walk from Plaza de Espana and 12 minutes' walk from Explora.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Sercotel Ciutat d'Alcoi Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.8
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good and very convenient with excellent quality. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Bathroom
Location
Breakfast
Reviews
Verified
10/10 Exceptional
Mar 7, 2026
The view from the balcony of the bridge was lovely and the room was very warm.
Valerie
Valerie, 3-night trip
Verified
8/10 Very good
Jan 25, 2026
Staffs are so nice and friendly.
the room was clean and tidy.
June
June, 1-night trip
Verified
8/10 Very good
Nov 2, 2025
Ok great location looked after wll
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Very friendly staff and helpful
CHRISTAL
CHRISTAL, 1-night trip
Verified
8/10 Very good
Dec 17, 2025
Nice room, very clean. Comfortable bed and great shower. Breakfast was excellent. Curtains need to close more snugly to block out light from the street.
Dean
Dean, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Very short walk to the areas I wanted to go, very safe. Very traditional Spanish town. Quiet, people very helpful when I needed directions, etc.
christal
christal, 2-night trip
Verified
8/10 Very good
Nov 13, 2025
Clean, decent size room with a lovely shower and good bathroom. We also had a small balcony which was nice. Great staff
Andrew
Andrew, 2-night trip
Verified
6/10 Good
Oct 9, 2024
Very good location!
Sara
Sara, 1-night trip
Verified
8/10 Very good
May 18, 2025
I can recommend - quality/price excellent
Very friendly hotel. Clean and comfortable.
Matti
Matti, 6-night trip
Verified
10/10 Exceptional
Aug 13, 2024
Trip to Fonts D'Algar
Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Thaddeus
Thaddeus, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2024
Lovely staff
And very local to the amenities I was visiting
David
David, 4-night trip
Verified
10/10 Exceptional
Apr 22, 2024
Very convenient location. Friendly staff. Easy parking
Billie
Billie, 4-night trip
Verified
8/10 Very good
Apr 22, 2025
We stayed here for a wedding over the Easter weekend. Most stores/shops/restaurants were closed due to the holiday, so can't rate if they were any good or not. Hotel was clean, room was fine but small. Bathroom had a large tub - which was nice to be able to have a soak after a long day. We opted for the included breakfast and glad we did - it was good and very convenient - especially since everything else was closed!
Stacey
Stacey, 2-night trip
Verified
10/10 Exceptional
Nov 22, 2023
The hotel staff are extremely friendly and attentive. Thanks for your kind attention.
Philip
Philip, 2-night trip
Verified
10/10 Exceptional
May 3, 2026
Fantastic room with a spectacular view. Very convenient location. Only disappointing part was the breakfast. Could be way better.
ORHAN
ORHAN, 1-night trip
Verified
10/10 Exceptional
Aug 15, 2025
Very nice place to stay
Elias
Elias, 1-night trip
Verified
10/10 Exceptional
Aug 21, 2025
Great hotel at a reasonable price with excellent b
This hotel is an excellent choice at a very good price. Immaculate property everywhere: rooms, restau
Ricardo M
Ricardo M, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2024
Wonderful stay
Ilkay
Ilkay, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2023
Very good nice Hotel
Roger
Roger, 2-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Ok hotel
Arjan
Arjan, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Great service
Jose
Jose, 3-night trip
Verified
10/10 Exceptional
Dec 9, 2023
Nice place excellent price
Gustavo
Gustavo, 8-night trip
Verified
10/10 Exceptional
Aug 15, 2025
Excellent
Charbel
Charbel, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2023
Alcoi stay
Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Branimir
Branimir, 1-night trip
Verified
6/10 Good
Jan 30, 2026
The rooms had nice toiletries in them but overall were basic. No kettle in the room which would have been nice and most photos show a kettle available.
The hotel bar closes early leaving guests no opportunity to get a drink.
The double bed had a broke foot and despite informing staff this was not fixed during the stay.