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Garden & City Cauterets Balneo

Property class: 3
Family-friendly residence with spa, near Cirque du Lys Gondola

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Located near Puntas Gondola, Garden & City Cauterets Balneo invites you to unwind in style. Enjoy the sun-kissed outdoor pool or warm up at the indoor pool with a massage, facial or manicure/pedicure at the spa. With dry cleaning services and multilingual staff available to help plan your day of cycling adventures.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry facilities
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub

Feel at home (6)

  • Children's pool
  • Playground on site
  • Television
  • Terrace
  • Laundry facilities
  • Elevator
The current price is CNY553
CNY633 total
includes taxes & fees
Apr 19 - Apr 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio for 2

Free WiFi, bed sheets

Studio for 2

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 communicating studios for 8 people

Private kitchen

2 communicating studios for 8 people

  • 50 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Bunk Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment for 10 people

Apartment for 10 people | Living room | Flat-screen TV, foosball

Apartment for 10 people

  • 70 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 Double Bed, 2 Twin Beds, 1 Twin Bunk Bed and 2 Double Sofa Beds

View all photos for Studio for 2

Studio for 2 | Free WiFi, bed sheets

Studio for 2

  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio for 4

Studio for 4 | Free WiFi, bed sheets

Studio for 4

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Comfort Duplex, 1 Bedroom (For 6)

Comfort Duplex, 1 Bedroom (For 6) | Living area | Flat-screen TV, foosball

Comfort Duplex, 1 Bedroom (For 6)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Apartment for 10 people

Apartment for 10 people | Living area | Flat-screen TV, foosball

Apartment for 10 people

  • 70 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 Double Beds, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Single Double Room

Single Double Room | Free WiFi, bed sheets

Single Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
11 avenue du General Leclerc, Cauterets, Hautes-Pyrenees, 65110

What's nearby

  • Cauterets Baths - 3 min walk - 0.3 km
  • La Galipette - 5 min walk - 0.4 km
  • Cirque du Lys Gondola - 5 min walk - 0.4 km
  • Pyrénées National Park - 3 min drive - 2.1 km
  • Cauterets Ski Area - 4 min drive - 2.0 km

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 50 min drive
  • Blagnac Airport (TLS) - 144 min drive
  • Lourdes Station - 27 min drive
  • St-Pe De Bigorre Station - 38 min drive
  • Montaut Bétharram Station - 43 min drive

Restaurants

  • ‪Pizza Ariane - ‬22 min drive
  • ‪Hotellerie Du Pont D'Espagne - ‬9 min drive
  • ‪Le Refuge De La Cascade - ‬3 min drive
  • ‪Friterie Pierrefitte-Nestalas - ‬10 min drive
  • ‪Lau Tant'hic Restaurant - ‬1 min walk

About this property

Garden & City Cauterets Balneo

When you stay at Garden & City Cauterets Balneo, you'll be just a 5-minute drive from Cirque du Lys Gondola and Pyrénées National Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Property size

    • 136 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 984 ft
    • Street parking available
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Close to skiing
  • Ski storage
  • Ski shuttle nearby
  • Ski passes

Pool/Spa

  • Indoor pool
  • Seasonal outdoor pool
  • Sun loungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Body scrubs

Internet

  • Free WiFi

Parking and transportation

  • Free offsite parking within 984 ft
  • Street parking available
  • Ski shuttle nearby

Family friendly

  • Children's pool
  • Playground

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 17 for adults and EUR 12 for children
  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided

Entertainment

  • Flat-screen TV
  • Pool or billiards table
  • Foosball table
  • TV in a common area
  • Games

Outdoor areas

  • Terrace
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Conference space (538 square feet)

Comfort

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 12 per pet per day (maximum EUR 54 per stay)
  • 1 total pets
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Banquet hall

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Fitness center
  • Golf nearby
  • Mountain biking nearby
  • Snowmobiling nearby
  • Rafting nearby
  • Snowshoeing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 136 rooms
  • 6 floors
  • 2 buildings

Special features

Spa

Guests can indulge in a pampering treatment at the residence's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 12 for children
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 25 to March 23:
  • Hot tub

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per day (maximum EUR 54 per stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April 04 to September 06
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, ANCV Chèques-vacances and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.

Also known as

Odalys Hotel-Residence Aladin
Odalys Hotel-Residence Aladin Cauterets
Odalys Hotel-Residence Aladin House
Odalys Hotel-Residence Aladin House Cauterets
Odalys Hotel Residence Aladin
Odalys Hotel Residence Aladin
Garden & City Cauterets Balneo Residence
Garden & City Cauterets Balneo Cauterets
Garden & City Cauterets Balneo Residence Cauterets

Frequently asked questions

Does Garden & City Cauterets Balneo offer free cancellation for a full refund?

Yes, Garden & City Cauterets Balneo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Garden & City Cauterets Balneo?

Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.

Are pets allowed at Garden & City Cauterets Balneo?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Garden & City Cauterets Balneo?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Garden & City Cauterets Balneo?

Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.

What is there to do at Garden & City Cauterets Balneo and nearby?

Have fun with nearby winter activities like snowboarding, snowmobiling, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Garden & City Cauterets Balneo also has an indoor pool and a sauna, as well as a steam room and a picnic area.

Are there restaurants at or near Garden & City Cauterets Balneo?

Yes, there's an onsite restaurant.

What's the area around Garden & City Cauterets Balneo like?

Garden & City Cauterets Balneo is a short 4-minute walk from Cirque du Lys Gondola and 5 minutes' walk from Cauterets Baths.

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Reviews

Garden & City Cauterets Balneo Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Great stay!
Fernando, 2-night trip
Verified

10/10 Exceptional

Great, clean and functional accommodation. Especially liked the outdoor pool & the fact you are right in the centre of the town.
Joanna, 1-night trip
Verified

10/10 Exceptional

Nice central place in Cauterets. Only problem is the parking situation if you didn’t reserve in advance.
Earl, 3-night trip
Verified

6/10 Good

Property is good, but the outside pool wasn’t open and area around it not cared for much which we were looking forward to. Inside Spa was very good though. Took a while to get the deposit credited back to my account.
Rod, 3-night trip
Verified

10/10 Exceptional

L arrivée fut top ; l appart etait propre , super équipé ; le personnel beaucoup de jeunes ( gros point fort ) était aux petits soins pour moi , d'une gentillesse et d un professionalisme exemplaire ; les activités étaient sumptueuses : La piscine intérieure super propre , le hammam , le sauna en plus à disposition etaient pour moi un gros plus : apres le ski du matin , profiter de ces installations m a permis de décompresser de mon année stressante de boulot ( j ai une sociéte evenementielle ) et va meme me permettre de redemarrer ma saison évenementielle ultra chargée.Enfin en plus le restaurant au sein méme de l'établissement est d un rapport qualite prix top et les services esthetiques sont tres complet et le personnel est tres efficace.Je suis arrivée mardi : Seul Regret : Je fus obligé de repartir vendredi à la fin de mon séjour merci pour tout je recommanderais et reviendrais surtout
Christophe, 3-night trip
Verified

10/10 Exceptional

Équipe très professionnelle. Juste la balneo, l'eau n'était pas assez chaude et les jets mériteraient d être plus forts. Emplacement parfait, avec aux alentours des espaces de parkings gratuits
Virginie, 2-night trip
Verified

8/10 Very good

Chambre propre Vu sur la montagne et la terrasse
Cindy, 2-night trip
Verified

10/10 Exceptional

Très beau séjour en fin de saison. Personnel très agréable. Les espaces communs sont propres et modernes. La chambre supérieure a une grande douche et un grand lit. La piscine de la balnéo est assez grande pour faire quelques longueurs . Le petit déjeuner est bon . Parking gratuit en bas de la rue.
florence, 1-night trip
Verified

10/10 Exceptional

Nous étions côté rue mais insonorisation excellente. Très propre , manque juste une petite hotte dans la kitchenette. Deco refaite récemment plutôt sympa. Balneo très agréable après les efforts mais il faut y aller assez tôt car à 17h c’est bondé. Personnel souriant et très sympa.
GERARD, 6-night trip
Verified

10/10 Exceptional

Parfait pour un voyage en famille
Pieyre, 1-night trip
Verified

10/10 Exceptional

Localizacao do hotel excelente na rua principal e perto do teleferico que leva a estação . Limpo, renovado .
Ronaldo, 3-night trip
Verified

10/10 Exceptional

Logement correct et très propre mais qui manque cruellement de rangement. Le personnel et notamment la réception est très sympathique et toujours prêt à répondre à vos besoins. La balneo est un plus mais l’eau de la piscine est un peu froide.
Benjamin., 5-night trip
Verified

10/10 Exceptional

Hébergement parfait pour une famille avec enfant !
Edouard, 2-night trip
Verified

6/10 Good

Rapport qualité-prix pas au niveau. Il y a une piscine mais froide avec le toit abîmé. On a payé 350€ la nuit, trop cher pour les prestations. On attendait de l'espace balnéo un endroit cocooning pour se détendre en fin de journée mais la température de l'eau ne le permettait pas... Dommage
elodie, 1-night trip
Verified

10/10 Exceptional

Lieu idéal pour un séjour en famille, nous avons particulièrement apprécié la piscine et l’espace jeux qui est un vrai plus avec des enfants.
Caroline, 6-night trip
Verified

8/10 Very good

Le personnel était très courtois et avenant
Audrey, 1-night trip
Verified

2/10 Poor

Télévision HS de notre arrivée jusqu’à 22h00 avec insistance
Louisa, 1-night trip
Verified

4/10 Fair

Trop cher piur les prestations proposées
Valérie, 1-night trip
Verified

10/10 Exceptional

Séjour détente. Chambre confortable. Parking non utilisé car un peu cher. Peut mieux faire concernant la propreté : un peu poussiéreux sous le lit, table mal essuyée (du gras ).
georges, 5-night trip
Verified

10/10 Exceptional

Excellent

Note séjour dans cet hôtel a été super à tous les niveau Logement Accueil balneo Situation de l'hôtel
Olivier, 3-night trip
Verified

8/10 Very good

Très bon séjour

Hôtel très bien situé. Pas de bruits. Chambres propres et confortable. Balnéo très bien.
nadège, 1-night trip
Verified

10/10 Exceptional

Hotel tres bien situe, conforme a la description lors de la reservation. Personnel tres agreable et souriant. Seul petit bemol le prix du petit dejeuner est un peu excessif.
Vanessa, 1-night trip
Verified

8/10 Very good

Nuits très bruyante côté rue. 4 soirs sur 7 clientèle café du commerce. Demande de changement de chambre pour être côté montagne sans réponse de la part de l’hôtel. Piscine extérieure condamnée deux années d’affilée.
Agnès, 7-night trip
Verified

6/10 Good

M

Séjour appréciable surtout grâce à la piscine, dont nous avons beaucoup profité. La chambre réservée n'était pas celle prévue àcause d'un bug informatique à priori : nous avons eu des lits séparés. Le restaurant de l'hôtel : une catastrophe. La majorité ce qui était indiqué sur la carte n'était pas disponible. Malgré un resto presque vide, le service était très long (2h pour une entrée et un plat). Le bar : pareil. Impossible de commander, plus de ci ou de ça. Nous avons apprécié : sa localisation, les jeux a disposition, le personnel.
Frédérique, 3-night trip
Verified

8/10 Very good

Hôtel Cauterets

Séjour en couple.Tres sympathique. Lit confortable. Chaleur insupportable dans la chambre. Personnel à l'accueil prévenant. Serveurs au restaurant très gentils mais anglophones. Ce qui peut poser problème aux clients qui ne parlent pas anglais
Eric, 1-night trip