Nestled near Utilita Arena Birmingham, Mercure Birmingham West Hotel offers a haven of relaxation with an onsite spa and indoor pool. Indulge in international cuisine at Restaurant 1896 or unwind on the garden-facing terrace. The helpful staff has left a lasting impression on previous guests.
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
What's nearby
Sandwell Valley Country Park - 6 min walk - 0.5 km
The Hawthorns - 14 min walk - 1.2 km
Bethel Convention Centre - 5 min drive - 2.4 km
West Bromwich Leisure Centre - 5 min drive - 2.4 km
The Billiard Hall - 5 min drive - 2.1 km
Getting around
Birmingham Airport (BHX) - 38 min drive
Coventry (CVT) - 53 min drive
Smethwick Rolfe Street Station - 4 min drive
Smethwick Galton Bridge Station - 22 min walk
The Hawthorns Station - 25 min walk
Kenrick Park Tram Stop - 15 min walk
Trinity Way Tram Stop - 15 min walk
West Bromwich Central Tram Stop - 21 min walk
Restaurants
The Windsor Castle - 19 min walk
Starbucks - 11 min walk
The Cricketers Arms - 18 min walk
Tesco Café - 4 min drive
The Interceptor - 19 min walk
About this property
Mercure Birmingham West Hotel
Mercure Birmingham West Hotel puts you within a 10-minute drive of Utilita Arena Birmingham and Black Country Living Museum. Guests can visit the spa to indulge in massages, body wraps, or facials, and international cuisine is served at Restaurant 1896, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and comfortable guestrooms get good marks from fellow travelers. The property is just a short walk to public transportation: Kenrick Park Tram Stop is 15 minutes and Trinity Way Tram Stop is 15 minutes.
At a glance
DONE
Hotel size
168 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls and off-leash area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 10.00 per day)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Working away
15 meeting rooms
Computer station
Coworking spaces
Conference space (1916 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1975
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Health club
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Hardwood flooring in public areas
Room amenities
Be entertained
21-inch flat-screen TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Dining
Restaurant 1896 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Lounge Bar - This bar specializes in British cuisine and serves lunch and light fare. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 16 for adults and GBP 8 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between noon and 2:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per accommodation, per day
Parking
Self parking costs GBP 10.00 per day
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)
Frequently asked questions
Does Mercure Birmingham West Hotel offer free cancellation for a full refund?
Yes, Mercure Birmingham West Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Birmingham West Hotel?
Yes, there's an indoor pool.
Are pets allowed at Mercure Birmingham West Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per accommodation, per day. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Mercure Birmingham West Hotel?
Yes. Self parking costs GBP 10.00 per day.
What are the check-in and check-out times at Mercure Birmingham West Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Birmingham West Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Birmingham West Hotel also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Mercure Birmingham West Hotel?
Yes, Restaurant 1896 offers international cuisine and garden views.
What's the area around Mercure Birmingham West Hotel like?
Mercure Birmingham West Hotel is in the heart of West Bromwich, a short 7-minute walk from Sandwell Valley Country Park and 13 minutes' walk from The Hawthorns.
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Reviews
Mercure Birmingham West Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.0
Amenities
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good with a great selection of items and hot food. (32 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Lobby
Bed
Shower
Bathroom
Parking
Food
Restaurant
Reviews
Verified
10/10 Exceptional
May 19, 2026
Thanks for a great stay. The breakfast was really good 👍
Rauni
Rauni, 1-night trip
Verified
10/10 Exceptional
Apr 4, 2026
Absolutely amazing staff are lovely defo be booking an staying again xxx
Chelsy
Chelsy, 2-night trip
Verified
10/10 Exceptional
Apr 14, 2026
The breakfast was good. The staff were very polite and helpful and friendly.
Benjamin
Benjamin, 4-night trip
Verified
8/10 Very good
Apr 11, 2026
clean room, staff were very helpful, rooms are on the smaller size but cant complain for the price
Kiran
Kiran, 2-night trip
Verified
8/10 Very good
Jan 30, 2026
Friendly staff, comfortable room, good breakfast
stephen
stephen, 1-night trip
Verified
8/10 Very good
Apr 14, 2026
Always seem to get a room furthest from reception, however clean, comfortable and quiet. Good facilities although can get busy in the pool and gym at certain times, ease of location M5/M6 junction makes for a good overnight business stay. Plenty of car parking (chargeable) and a good 10-15 minute walk into West Bromwich town centre.
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Room was lovely and clean , has a great sleep
Claire
Claire, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Very comfortable bed, good shower, friendly staff and good breakfast! We chose for being dog-friendly and will be back if we visit family in the area again!
Helen
Helen, 2-night trip
Verified
8/10 Very good
Apr 23, 2026
Reception area and bar were very clean. Room was spotless. Receptionists were so so helpful. Only thing is that there was no notification either on the printed sheet, or by the leisure centre receptionists, that there was a water babies class taking place taking up half the pool. If that had been mentioned, we wouldn't have gone to the pool.
Sam
Sam, 1-night trip
Verified
8/10 Very good
Feb 12, 2026
Clean room and comfortable bed
Petra
Petra, 1-night trip
Verified
8/10 Very good
Apr 12, 2026
The hotel is good looked a bit dated but the inside was really nice. The room itself I had booked a standard double but was allocated a compact double. There were a few stains on the carpet looked like wine and a rack in the sink. These did not affect my stay the bed was comfortable and the room clean.
The staff were pleasant and helpful. The breakfast was good, great selection of food.
The only thing I would say let it down was yhe additional £10 for parking
Stuart
Stuart, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Staff were very helpful. Hot tub was a bonus enjoyed our stay.
ANDREA
ANDREA, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Reception Team gave excellent service
Neil
Neil, 1-night trip
Verified
8/10 Very good
Nov 7, 2025
Clean, friendly staff
Sarah
Sarah, 1-night trip
Verified
8/10 Very good
Dec 14, 2025
Not a great hotel, bit shabby but certainly comfortable and value for money. Staff very good
Ross
Ross, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2025
The staff was courteous and friendly. The room was found fine and clean. Parking is sufficient for the number of guests. SPA facilities was fine.
DAN
DAN, 4-night trip
Verified
10/10 Exceptional
Dec 23, 2025
The kindness of staff was remarkable. The room was nice and clean. All in all, everything was fine.
DAN
DAN, 3-night trip
Verified
4/10 Fair
Feb 10, 2026
Room was fine and the food was okay but the rest of the hotel is very run down, especially given the price of the rooms. The pool and spa area was absolutely filthy, and in desperate need of updating. Parking is an additional cost also so be aware of that.
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
The room was clean and spacious. All the staff was friendly and ready to help. I really appreciated the upgrade that I received.
DAN
DAN, 4-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Lovely room, nice and quiet! Food in restaurant was outstanding! We will definitely return!
Alexandra
Alexandra, 2-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Easy check in with friendly staff. Room and bed were very comfortable. Dinner and breakfast were lovely with breakfast having a really good selection of items with plenty of staff around if needed.
Hotel is a bit of a maze with odd staircases dotted around but I quite liked the adventure.
A good stay, if I find myself needing to go to the Birmingham area again I'd definitely stay here again.
Mark
Mark, 1-night trip
Verified
8/10 Very good
Dec 2, 2025
Room was nice and compact. Clean. Nice big TV with tea coffee facilities. Big car park although does have
Bernie
Bernie, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Great breakfast. Renovated rooms
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2025
A very last minute stay after being let down by another property. The reception staff went above and beyond. Room was clean and had the most comfortable bed I've experienced in a hotel. We didnt have time to use the pool etc but did dine in the restaurant for dinner and breakfast. Food was lovely with gluten free options. Would definitely stay again.
Emma
Emma, 1-night trip
Verified
6/10 Good
Dec 14, 2025
Rooms and lobby are fine, good buffet breakfast and friensly staff. Unfortunately let down by tired and dated leisure facilities.
15 mins walk to metro which gets you into B'ham centre in about another 15 mins.