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Shandon Hotel

3.0 star property
Victorian hotel within easy reach of Royal Botanic Gardens, Kew

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Photo gallery for Shandon Hotel

Standard Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi
Standard Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi
Standard Triple Room | Bathroom | Free toiletries, hair dryer, towels, soap
Staircase
Exterior
Shandon Hotel, nestled in South Richmond, offers a warm welcome with free WiFi and parking. Guests can connect with the friendly staff and appreciate the smoke-free environment.

Reviews

6.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Daily housekeeping
  • 24-hour front desk

Feel at home (4)

  • Daily housekeeping
  • Digital TV service
  • Free self parking
  • Free toiletries
The current price is CNY470
CNY564 total
includes taxes & fees
Aug 10 - Aug 11

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | 1 bedroom, desk, iron/ironing board, free WiFi

Basic Single Room, Shared Bathroom

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
2 bathrooms
Electric kettle
Digital channels
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Portable fan
Shower/tub combination
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Economy Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Selwyn Hotel

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
9.4 out of 10, Exceptional, 408 reviews
The price is CNY1,128
CNY1,354 total
includes taxes & fees
Aug 31 - Sep 1
The Selwyn Hotel
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About the neighborhood

Map
36-38 Church Road, Richmond, England, TW9 1UA

What's nearby

  • Richmond Green - 7 min walk - 0.7 km
  • Richmond Park - 9 min walk - 0.8 km
  • Royal Botanic Gardens, Kew - 16 min walk - 1.4 km
  • Twickenham Stadium - 6 min drive - 3.9 km
  • Syon Park - 16 min drive - 5.0 km

Getting around

  • Heathrow Airport (LHR) - 27 min drive
  • Farnborough (FAB) - 35 min drive
  • Gatwick Airport (LGW) - 67 min drive
  • Luton Airport (LTN) - 70 min drive
  • London City Airport (LCY) - 80 min drive
  • Stansted Airport (STN) - 95 min drive
  • London (SEN-Southend) - 115 min drive
  • Richmond Station - 5 min walk
  • Richmond North Sheen Station - 13 min walk
  • St Margarets Station - 24 min walk
  • Richmond Underground Station - 5 min walk
  • Kew Gardens Underground Station - 28 min walk
  • Kew Gardens Station - 30 min walk

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Railway Tavern - ‬6 min walk
  • ‪Knot - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Shandon Hotel

Shandon Hotel puts you in a great location, within a 15-minute walk of Richmond Park and Thames River. Guests will have free perks like WiFi and self parking. This Victorian hotel is also just a 5-minute drive from Royal Botanic Gardens, Kew and Twickenham Stadium. Fellow travelers say great things about the helpful staff. Public transportation is close by: Richmond Underground Station is just 5 minutes by foot.

Languages

English, Italian, Portuguese, Slovak, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 23 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Services

  • 24-hour front desk

Facilities

  • Built in 1840
  • Victorian architecture
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Property Registration Number 722217567

Also known as

Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond
HELP_OUTLINE

Frequently asked questions

Does Shandon Hotel offer free cancellation for a full refund?

Yes, Shandon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shandon Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Shandon Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Shandon Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What's the area around Shandon Hotel like?

Shandon Hotel is a short 5-minute walk from Richmond Underground Station and 12 minutes' walk from Richmond Park.

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Shandon Hotel Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Location
Parking
Lobby
Toilet
Shower
Weather

Reviews

8/10 Very good

Nice little hotel with great staff

The hotel is cheap and cheerful. Its nice and clean, and the staff are helpful and friendly. We were there to attend a concert and i must say, its location to the train station is fantastic.
Mrs T J, 1-night trip

10/10 Exceptional

Convenient position for our needs

Stay is always good here and always have a parking space for my car,which is a golden ticket for me.
ian, 1-night trip

8/10 Very good

The hotel was clean and nearby family we were visiting. Reception staff very polite. Shortage of extra pillows the pillows supplied were very thin
James, 2-night trip

2/10 Poor

Bed was uncomfortable so didn’t sleep much. Clean but very run down. Photos look a lot better. Parking was tiny but we got a spot.
1-night trip

8/10 Very good

The hotel is comfortable but very quirky, with lots of short staircases.
Gerry, 1-night trip

4/10 Fair

Pics were too kind for the property
Ian, 1-night trip

6/10 Good

The hotel certainly doesn't deserve some of the negative reviews seen recently. It's simply a no-frills hotel and serves its purpose as a place to stay for the night. No security issues. The windows do shut properly - one just needs a minimum amount of intelligence to work out how. The carpets are clean as is the bathroom. Quite a good shower and comfortable toilet although a tiny basin. Useful car park behind the hotel. Reception staff were friendly. The only real issue that we had was that we wanted an early check-in (only 1 hour earlier) and the receptionist offered it for £10 extra which we found unaccomodating and slightly exploitative. Obviously they can't do this for everyone but a kind favour for some paying guests wouldnt go amiss.
Simon, 1-night trip

2/10 Poor

Terrible Hotel

The hotel experience was so terrible that we couldnt stay there one night. The room was not in the condition that was advertised, and the room was dirty. The toilet wouldn't flush, and the bathroom door couldn't close at all. We are trying to get our money back via hotels.com but the owner refuses to answer. They don't want to give us back a refund it seems
6-night trip

8/10 Very good

Great Location

Great location and value for money.
1-night trip

10/10 Exceptional

Friendly personal service and handy location in town centre, parking available, very good price for quality hotel in London area. 2min to train station with easy access to Central London.
Ivor, 1-night trip

8/10 Very good

Very convenient and really nice staff
Paul, 2-night trip

10/10 Exceptional

Very friendly staff and very welcoming. Close to the train station and places to eat. Hotel is very tired and shabby with a Fawlty Towers vibe. If you have any sense of humour, you'll love it!
Paula, 1-night trip

6/10 Good

Pleasant stay
Samantha, 2-night trip

10/10 Exceptional

Friendly staff, great location and excellent value
Karen, 11-night trip

4/10 Fair

Great location for Richmond High street. Friendly stuff. Bear in mind there is a fly path over your head - gets noisy very early in the morning.
Zarina, 1-night trip

4/10 Fair

Window wouldn’t close properly, so room not secured and very drafty. Hotel too far from restaurants to get any breakfast.
Paul, 1-night trip

8/10 Very good

Friendly staff and great location
Karen, 10-night trip

6/10 Good

Cheap and shabby but staff lovely!

You get what you pay for with this property, This is a very budget hotel. The place is a little dilapidated and shoddy looking, there was small splashes in the bathroom up the wall where it hadnt been cleaned very well near the toilet, (looked like blood or something) also there was a tag from clothing just on the floor near the table which made me think the room hadnt been cleaned thoroughly. The bedding was clean and the room was tidy but just a little shoddy with peeling paintwork. The staff member who checked us in was really lovely and they kindly stored pur luggage for us which was a huge help! They were very friendly and obviously wanted us to have a good stay. This hotel just needs renovating really, I personally would pay an extra £20 or so and stay somewhere else until alot of it has been taken care of.
1-night trip

6/10 Good

Unfortunately the bed was not comfortable, they need new beds , the street noise and plane also flying over did not allow for a restful sleep.
seynabou, 2-night trip

8/10 Very good

A couple of small issues raised with the property already
ian, 1-night trip

2/10 Poor

My night in a hell hole.

The room is filthy, the shower is mouldy with broken tiles. The shower head is filthy and mouldy so couldn’t even shower. it’s unsafe I’m a single female on the ground floor and the locks are broken on the windows. There’s a massive crack in the glass of the window. The bed is like a slab of concrete. It’s boiling hot but can’t open a window there’s a very cheap very noisy fan. Only 1 member of staff who was unhelpful. By far the worse hotel experience I’ve ever had in my life. Feel dirty, feel exhausted, can’t wait to get out of here. Spoke to the 1 staff member about the problems he said he knows how bad it is so that is reflected in the price. £135 for 1 night in a literal hell hole is not reflected in the price.
Jackie, 1-night trip

8/10 Very good

A quiet, clean and comfortable stay.
Jon-Scott, 1-night trip

8/10 Very good

Comfortable bed in a great location.
wilfred, 1-night trip

10/10 Exceptional

This was a perfect place for my daughter and I to stay. It’s very basic and perfectly adequate. Short walk to town, able to watch locals bustling about, very helpful staff (esp Sara), clean, small shower but amazing water pressure.
Tami, 3-night trip

4/10 Fair

You get what you pay for

This is a tough property to judge, because as the old saying goes, you get what you pay for. The location is great and close to the train station and Richmond city, in general. That was a positive. The hotel is certainly not "3-star" as they claim. If it were in the USA, it would maybe at most get 1-1.5 stars maximum. Its similar to one of the roadside motels you have on a highway, and for Euro standards it is equivalent to a mediocre hostel. Rooms were teeny tiny and very hot. Fan was tiny and room was sweltering in summer. The carpet was absolutely filthy and bathroom not much better. The room is seriously dated and really needs a complete gutting and remodel. Pay a little more and stay in a more modern place is my advice. The pictures were absolutely untrue and not a reflection of the state of this property. It really needs upgrading desperately. In saying all the above, if you are on a really tight budget and just want a simple bed to lie on and have little expectations, then this is the right place for you.
Daunesh, 2-night trip