We had asked the hotel to prepare a taxi for us at 9 PM for going to the airport and went out for dinner. After we came back for leaving, the taxi was there on time, and they already put our luggage in the taxi. It is very considerate.
Yen-Ling
Yen-Ling,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Christina
Christina,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Emerson
Emerson,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
steve
steve,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Gordon
Gordon,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Not good for families
We recently stayed at Hard Rock Hotel New York as a group of 3 adults and one child under 2 years old. While the location is great and the vibe of the hotel is lively, the room itself was a big letdown. We were told the beds were queen size, but they were noticeably smaller—definitely not true queens. With a stroller and three carry-ons, the room felt extremely cramped and not family-friendly at all. It was difficult to move around comfortably, and there was barely any space to store our things. If you’re traveling with even a small group or young child, be prepared for very tight quarters.
Roya
Roya,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Everyone was friendly and kind.
Place was well kept. Extra happy with the gentleman at valet who helped us with ride to airport and our luggage. Not sure his name but he has neck tattoos. Very good service.
Thanks again