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Orlando Hotel

3.0 star property
Hotel within easy reach of Kensington High Street

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Photo gallery for Orlando Hotel

Room
Family Apartment, Ensuite | Exterior
Room
Classic Studio, Ensuite | Lounge
Family Apartment, Ensuite | Private kitchen
In the heart of London, Orlando Hotel offers a warm welcome with multilingual staff. Connect to WiFi in public areas and unwind knowing you're close to Westfield London Shopping Centre and Olympia Conference and Exhibition Centre.

Reviews

5.6 out of 10

Popular amenities

  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Weekly housekeeping
  • Multilingual staff
The current price is CNY350
CNY607 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, Private Bathroom

Room

Standard Double Room, Private Bathroom

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Quadruple Room, Private Bathroom

Room

Standard Quadruple Room, Private Bathroom

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Classic Suite, Ensuite

Classic Suite, Ensuite

Classic Suite, Ensuite

Highlights

Heating
Separate bedroom
Fan
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 14 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Classic Studio, Ensuite

Classic Studio, Ensuite

Classic Studio, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Classic Triple Room, Ensuite

Classic Triple Room, Ensuite

Classic Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Single Room, Ensuite

Classic Single Room, Ensuite

Classic Single Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Quadruple Room, Ensuite

Room

Classic Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Coffee/tea maker
Electric kettle
Cable channels
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio, Ensuite

Room

Basic Studio, Ensuite

Highlights

Heating
Refrigerator
Separate bedroom
Fan
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Apartment, Ensuite

Family Apartment, Ensuite

Family Apartment, Ensuite

Highlights

Deck/patio
Heating
Kitchen
Refrigerator
Washing machine
Fan
Separate bedroom
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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The price is CNY467
CNY560 total
includes taxes & fees
Nov 23 - Nov 24
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About the neighborhood

Map
83 Shepherds Bush Road, London, England, W6 7LR

What's nearby

  • Shepherd's Bush Empire - 8 min walk - 0.7 km
  • Westfield London Shopping Centre - 13 min walk - 1.2 km
  • Eventim Apollo - 13 min walk - 1.2 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Events - 14 min walk - 1.2 km

Getting around

  • Heathrow Airport (LHR) - 32 min drive
  • London City Airport (LCY) - 74 min drive
  • Luton Airport (LTN) - 75 min drive
  • Gatwick Airport (LGW) - 90 min drive
  • Stansted Airport (STN) - 106 min drive
  • London (SEN-Southend) - 132 min drive
  • Shepherd's Bush Station - 11 min walk
  • Kensington (Olympia) Station - 11 min walk
  • Kensington (Olympia) Underground Station - 12 min walk
  • Goldhawk Road Underground Station - 8 min walk
  • Hammersmith Station - 9 min walk
  • Shepherd's Bush Underground Station - 10 min walk

Restaurants

  • ‪Deluxe Coffeeworks - ‬6 min walk
  • ‪The Brackenbury Wine Rooms - ‬7 min walk
  • ‪GAIL's Bakery - ‬1 min walk
  • ‪The Brook Green Hotel - ‬2 min walk
  • ‪Another Brother - ‬2 min walk

About this property

Orlando Hotel

Orlando Hotel puts you in a great location, within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre. Also, Hyde Park and Thames River are within a short drive. Public transportation is just a short walk: Goldhawk Road Underground Station is 8 minutes and Hammersmith Station is 9 minutes.

At a glance

DONE

Hotel size

    • 35 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive smart lock details
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

What to do

  • Cycling nearby

Services

  • Multilingual staff

Room amenities

More

  • Weekly housekeeping

Fees & policies

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Orlando Hotel Hotel
Orlando Hotel London
Orlando Hotel Hotel London

Frequently asked questions

Are pets allowed at Orlando Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Orlando Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Orlando Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Orlando Hotel like?

Orlando Hotel is a short 8-minute walk from Goldhawk Road Underground Station and 14 minutes' walk from Kensington High Street.

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Reviews

Orlando Hotel Reviews

5.6

5.8

Cleanliness

5.0

Amenities

5.8

Staff & service

5.4

Eco-friendliness

5.2

Property conditions & facilities

Popular mentions

Room
Bed
Shower
Toilet
Bar
Companies
Lobby
Value
Service staff

Reviews

10/10 Exceptional

Ideal for a couple of nights Staff provided accurate information for the check in
sergio, 1-night trip

4/10 Fair

Room was nothing like room advertised. Check in was dreadful with email details of how to access room after trying to call agent. Very disappointed and not worth price paid
Rachel, 1-night trip

8/10 Very good

Good value for money
Mohammed, 1-night trip

8/10 Very good

Great

Lovely comfortable hotel. Nice clean room.beds were.comfy lovely view from window perfect cheap stay in london
Samantha, 1-night trip

8/10 Very good

Property was in a good location nice street with local shops cafe and bar close by. Room was small and basic which was to be expected fir the price we paid Bedding was clean and new and shower was ok which is all you need on a budget Great value would book again
Smith, 2-night trip

8/10 Very good

It's a good experience for me...And the staff and service is great 😃 I enjoyed to have your service..
Maneesh, 1-night trip

6/10 Good

It served its purpose
Lee, 1-night trip

8/10 Very good

Basic but clean

This hotel might not be for everyone but for the price it was fine for us for one night. Very basic, small room, tiny bathroom but clean which is all we needed after coming home late after a show at the Apollo which is a 10min walk
mark, 1-night trip

4/10 Fair

There wasn't a reception to advise us on which room we were staying in. The sink in the ensuite was blocked. There wasn't any tea or coffee to go with the kettle in the room.
Richard, 2-night trip

2/10 Poor

Orlando (but definitely not like being in Florida)

This place is truly terrible. Don't waste your money here, spend even just a few quid more for a nice, safe room.
barry, 1-night trip

2/10 Poor

Rooms dirty, tv not working electrical power sockets loose, mouse hole in skirting board, employee sleeping on floor mattress in basement. Not a pleasant stay.
Les, 1-night trip

6/10 Good

The head board to the bed wasn’t stable. Tv wasn’t working. The overall property looks like a run down but cleanliness was maintained. Hence, an opportunity to improve. The instructions to check in and check out were clear.
NILESH, 1-night trip

6/10 Good

All was perfect till the main door stopped working in the middle of the night and I had to wait more than 1 hour to get in. Meanwhile a drunk man was assaulting me at the entrance while waiting on whoever was supposed to fix the issue. I ended up going to the Garda station due to a door malfunction. Which was a pity, everything else was perfect but this experience ruined not only the hotel stay, but also my whole weekend away.
Victor, 2-night trip

2/10 Poor

Room had only one towel and bath matt when arrived. There was a slow water leak in bathroom when we arrived and we were given towels to soak up water. We stayed 5 nights and water leak was still there when we left. The room was not serviced therefore had to chase staff to get to give us more towels to replace wet ones on floor from leak. Anytime you used the bathroom you had a slip hazard as you left due to water. The electrics in room were not right with power randomly working, one bedside lamp worked the first night then not for rest of stay. hair dryer also worked on and off during stay and power points worked on occasion. TV did not have a remote when we arrived and when asked the staff reply was 'Oh did you want a TV' then went about getting a handy man to replace the whole TV from another room. On arrival we were given one tea bag and nine sugars thrown on table next to kettle and this was never serviced. On day 4 we had to chase staff to get extra toilet paper. There was only 2 pillows given on a double bed and when requested we were given an extra in a plastic bag with a pillow case to put on it once removed.
Peter, 5-night trip

10/10 Exceptional

Nice

Surprisingly nice, super easy checkin using email sent, everything worked, and was clean with a good bed, solin functioning shower, kettle, and quiet.
MR, 2-night trip

2/10 Poor

Beyond bad

The room was anything but as advertised. The pictures do not reflect the standard, state, style of the accommodation at all - absolutely misleading and false. The room was a lot smaller and conditions questionable, especially the bathroom and shower. The hallway and staircase is dirty and smelly. To make matters worse, there was a water damage during the night and water came through the ceiling in what they call a bedroom, causing a puddle on the floor, a wet bed and wet belongings. Despite the discomfort caused (I had to leave the room, obviously) the hotel management has refused any compensation, nor have they provided any feedback towards a resolution. Even at the prices they sell the rooms for this is not worth it at all.
3-night trip

4/10 Fair

Run down. Loss of internet. 2 people 1 coffee cup. Didnt see anyone that worked there. Dont recommend
Margaret, 3-night trip

2/10 Poor

STAY AWAY

Absolutely awful place. Check in is a joke - there is no on site reception, and it is not explained when booking that you need to email them scans of your passport before they'll give you the code to the front door let alone your room. Every night of my stay there were groups of confused people stuck on the steps asking for help to get inside. One night a group of ten tourists with a reservation got into the building and started banging on bedroom doors trying to find a staff member. As a person travelling alone, this was very unnerving - especially as the bedroom doors had no way to secure them from the inside (as they use coded locks). When I arrived the front door was open as somebody was doing building work inside, and he took pity on me and let me inside my room, but it took 2 hours after I arrived for the email with the codes to come through so I could go in and out. The room I was given on the ground floor was filthy. They have been renovating and there was so much thick sanding dust on the walls and floors that I had to change my black t-shirt after brushing against one. The only things in the room were a double futon (advertised as a queen sized bed) a television and a night stand with a kettle and cup. There was nowhere to hang or store clothes, the net curtains on the window were torn, and the ceiling fan was broken. If you have any choice in the matter DO NOT STAY HERE.
The sad face drawn in dust on the door says it all.
The doors were badly damaged and covered in sanding dust
The room
4-night trip

6/10 Good

Basic

Very basic. Dark entrance . No reception. Communication through email. Shabby but clean rooms
Lianne, 1-night trip

6/10 Good

Cheap basic accommodation Very attentive and friendly when I reported an issue Needs good tidy up and not storing building materials in entrance hallway would be a good start.
Rennee, 2-night trip

2/10 Poor

When i arrived i received a phone call saying that they could not accomodate me there at the orlando hotel but they gave me a room near Hyde park 20 minute bus journey. The orlando hotel had an old bed laying out the front and rubbish everywhere! What a dump
Mervyn, 1-night trip

4/10 Fair

Unmanned hotel with construction being done, no AC and confusing check in process. Seemed to all be run by one woman on a cellphone.
Mairead, 1-night trip

6/10 Good

Great location

The place is not bad, needs to be cleaner, communication is good, there is no wardrobe or hangers and that can be a problem
CHRISTOS, 3-night trip

6/10 Good

Was not told till arrival I had to pay with cash. Eventually they let me do bank transfer.
1-night trip

4/10 Fair

I stayed at the hotel for a week. My room was quite clean. The hand soap was watered down though and there was a suspicious stain on one of the throw pillows lol. The area was nice and convenient to two tube lines and there were nice cafes nearby. I did feel quite safe in the room which was nice as a solo female traveler. There was this high pitched ringing noise that would be on and off throughout the entire day and night. It was nuts and drove me nuts. I have no idea where it came from after trying to figure it out within the room. There was also a false fire alarm at 2:00 am one night and there was no one working at the hotel, so another guest had to call and get through to the hotel to be told how to turn off the alarm. It sucked. Also no one ever came to clean the room during the duration of my week long stay!! No emptying of the garbage even. It wasn't horrible, but it wasn't very good either. My stay was fine but I wouldn't recommend this place to a friend.
Tegan, 7-night trip