Peppers The Hills Lodge

4.5 star property
Suburban hotel in Sydney with spa and restaurant

Choose dates to view prices

Escape to Peppers The Hills Lodge, a luxury hotel nestled in Castle Hill. Enjoy 18 holes of golf, bask in the sun on the seasonal outdoor pool with loungers, or indulge at Nobles Restaurant and Bar for breakfast and dinner. Relax with dry cleaning/laundry services and helpful staff who will make your stay unforgettable.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Connecting rooms available
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Conference center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY798
CNY877 total
includes taxes & fees
Nov 30 - Dec 1

Why we love this property

Poolside luxury
A seasonal outdoor pool with loungers awaits at this luxury hotel. Guests can soak up the sun while enjoying the refreshing waters.
Serene spa sanctuary
The spa provides body treatments, facials, and Swedish massages in dedicated rooms. A fitness room and garden enhance the wellness experience.
Timeless Tudor charm
The elegant garden at this luxury hotel complements its classic Tudor architecture, creating a captivating visual experience for guests.

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room (Bath & Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, Multiple Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Suite (Lodge)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154

What's nearby

  • Norwest Business Park - 1 min walk - 0.1 km
  • Museums Discovery Centre - 9 min walk - 0.8 km
  • Castle Hill Country Club - 10 min walk - 0.9 km
  • Hillsong Church - 16 min walk - 1.3 km
  • Norwest Private Hospital - 3 min drive - 2.7 km

Getting around

  • Sydney Airport (SYD) - 53 min drive
  • Sydney Marayong Station - 8 min drive
  • Sydney Seven Hills Station - 9 min drive
  • Sydney Toongabbie Station - 9 min drive
  • Norwest Station - 15 min walk
  • Hills Showground Station - 23 min walk

Restaurants

  • ‪Cafe J - ‬18 min walk
  • ‪Nexus Cafe - ‬8 min walk
  • ‪Coffee Traders - ‬10 min walk
  • ‪Gloria Jean's Coffees - ‬6 min walk
  • ‪Oporto - ‬16 min walk

About this property

Peppers The Hills Lodge

Adjacent to a golf course, Peppers The Hills Lodge is a great choice for a stay in Sydney. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Nobles Restaurant and Bar serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff. Public transportation is close by: Norwest Station is just 15 minutes by foot.

At a glance

DONE

Hotel size

    • 97 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Free use of nearby fitness center
  • Golf lessons nearby
  • Rock climbing nearby

Working away

  • Meeting rooms
  • Conference center (1938 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1984
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Tudor architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open select days.

Dining

Nobles Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 20.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from October to March
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Barclaycard
Cashless transactions are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

Does Peppers The Hills Lodge offer free cancellation for a full refund?

Yes, Peppers The Hills Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Peppers The Hills Lodge?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Peppers The Hills Lodge?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Peppers The Hills Lodge?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Peppers The Hills Lodge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Peppers The Hills Lodge and nearby?

Have fun with nearby activities such as rock climbing and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness center. Peppers The Hills Lodge also has a garden.

Are there restaurants at or near Peppers The Hills Lodge?

Yes, there's an onsite restaurant, Nobles Restaurant and Bar.

What's the area around Peppers The Hills Lodge like?

Peppers The Hills Lodge is a short 1-minute walk from Norwest Business Park and 19 minutes' walk from Hillsong Church.

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Reviews

Peppers The Hills Lodge Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Restaurant
Bar
Public transport
Value

Reviews

10/10 Exceptional

Easy parking. Clean room. Great staff.
Ben, 1-night trip

10/10 Exceptional

Perfect
Loren, 1-night trip

10/10 Exceptional

Very nice country club feel and a high quality breakfast that you pay for.
Farris, 3-night trip

10/10 Exceptional

Great trip really enjoyed the accomadation
Amelia, 1-night trip

10/10 Exceptional

It was a great place to stay
Lee, 1-night trip

10/10 Exceptional

I would love to visit again
Azmie, 1-night trip

10/10 Exceptional

Had a great stay - gardens lovely - staff very helpful - very enjoyable overall
Lee, 2-night trip

10/10 Exceptional

Always enjoy our stay.
Fiona, 1-night trip

8/10 Very good

Beautiful area
Maureen, 2-night trip

10/10 Exceptional

The whole place was amazing from the foyer to the rooms
Darren, 2-night trip

10/10 Exceptional

We always find the property well maintained Staff are helpful and friendly Rooms are lovely and plenty of space clean and tidy. Thankyou
Garry, 3-night trip

10/10 Exceptional

Do not have a spa as advertised
Van, 1-night trip

8/10 Very good

Place was clean and quiet. Room and bed comfortable. The staff were helpful, nice and friendly.
Diana, 2-night trip

10/10 Exceptional

Good stay

Place was a little old but totally clean and fresh
Michael, 1-night trip

8/10 Very good

Very convenient
Richard, 3-night trip

10/10 Exceptional

The Hills Lodge is always excellent. The staff are exceptionally friendly and helpful. The rooms are spacious and the beds comfortable. I really appreciated the early check-in and late check-out. Thanks for a lovely stay.
Georgina, 1-night trip

10/10 Exceptional

-
Julie, 6-night trip

8/10 Very good

All around a lovely place, but there's a few things you can improve. We arrive at the hotel after 9pm from a conference and couldn't order room service, since the restaurant close early, maybe something you should consider. Also was not lights around the property at the entrance to our room and we are on our seventies and wasn't that save for us, and due to my mobility was closer for us to go through the back as it was few steps to the room, but we love the place and planning to go back, will be good to see improvements on our return.
Marisa, 3-night trip

8/10 Very good

All was good
Robyn, 1-night trip

10/10 Exceptional

I could not fault my stay. Check-in was 2pm., but my room was ready when I arrived around 12.30. Very impressive!
June, 1-night trip

8/10 Very good

Beautiful grounds. Very Dissapointed with the restaurant and restaurant service.

10/10 Exceptional

:)
Penny, 1-night trip

10/10 Exceptional

Loved the lodge feeling and greenery e.g. garden maintenance. Was clean and staff were very friendly and accommodating including kitchen staff. I stayed 2 nights for my wedding day and the staff were flexible with my changes of who was staying with me the 1st night (bridesmaids) and when MUA and photographer attended in the morning. On the 2nd night with my husband, they sent complimentary champagne to our room as a sweet gesture. Thank you to the Hills Lodge team, we would stay again. :)
Cyd, 2-night trip

8/10 Very good

Short Stay

A short, hurried overnight stay. I loved that it was low rise. Accommodation was very spacious and comfortable, we wish we had more time to enjoy it. The bed linen was good quality. It was the best night sleep I have had in a while. Darlene rates a special mention for her friendly manner and assistance. Breakfast staff spent much time talking to each other at the expense of guests who were on a tight schedule. They had to be approached so we could be seated. Located a little bit away from public transport and taxis do not always respond to short journey requests.
Cheryle, 1-night trip

6/10 Good

There was no room service at 9.03pm That’s extremely inconvenient