Escape to the sun-kissed shores of Bocagrande Beach at Hilton Cartagena, where a beach bar and poolside bar await. Relax with aromatherapy, a body wrap, or a body scrub at the spa or indulge in international cuisine and ocean views at Las Chivas Restaurant.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
4 outdoor pools and 6 hot tubs
Breakfast available
3 outdoor tennis courts
24-hour fitness center
Steam room
Beach umbrellas
Beach sun loungers
Beach towels
Feel at home (6)
Children stay free
Free cribs/infant beds
Children's pool
Playground on site
Refrigerator
Connecting/adjoining rooms available
The current price is CNY1,272
CNY1,272
CNY1,272 total
Jun 2 - Jun 3
Why we love this property
Beach life awaits
This resort offers direct access to a stunning black sand beach. Experience beachfront dining or sip cocktails at the beach bar.
Work meets waterfront bliss
Business amenities meet relaxation at this resort. A 24-hour business center awaits, while spa services and hot tubs offer post-work serenity.
Culinary delights
International cuisine with pool and ocean views. Locally-sourced organic meals, vegetarian options, and pizza available. The bar adds evening charm.
Avenida Almirante Brion, El Laguito, Cartagena, 130001
What's nearby
Castillo Grande Beach - 5 min walk - 0.4 km
Bocagrande Beach - 9 min walk - 0.8 km
El Laguito Beach - 9 min walk - 0.8 km
Castillo Grande Beach Plaza - 11 min walk - 1.0 km
Rio Cartagena Casino - 15 min walk - 1.3 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 21 min drive
Restaurants
Society Bar At Hilton - 1 min walk
Italian Pizza & Pasta - 12 min walk
Charlie’s Coffee - 2 min walk
Cilantro Cevicheria - 12 min walk
Dolce & Salato - 11 min walk
About this property
Hilton Cartagena
At Hilton Cartagena, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute walk of Bocagrande Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Offering ocean views, Las Chivas Restaurant serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights at this luxurious resort. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
DONE
Hotel size
341 units
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
Playground
Children's menu
Lifeguard on site
What to do
Tennis lessons
Shopping
Beach access
Ecotours nearby
Golf lessons nearby
Boat tours nearby
Scuba diving nearby
Working away
24-hour business center
13 meeting rooms
Computer station
Conference center (25941 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Facilities
2 buildings/towers
Built in 1980
ATM/banking
Safe-deposit box at front desk
Garden
24-hour fitness center
4 outdoor pools
Shopping mall on site
Full-service spa
6 hot tubs
3 outdoor tennis courts
Massage/treatment rooms
Steam room
Waterslide
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Renewable energy used
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Elevator door width (inches): 43
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
49-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps) and free wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Dining
Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in Regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
WiFi is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately COP 87000 for adults and COP 43000 for children
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 210000 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort
Frequently asked questions
Does Hilton Cartagena offer free cancellation for a full refund?
Yes, Hilton Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Cartagena?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hilton Cartagena?
Yes, pets are welcome. There's a charge of COP 210000 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Cartagena?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Cartagena?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hilton Cartagena?
No, this resort doesn't have a casino, but Rio Cartagena Casino (15-min walk) is nearby.
What is there to do at Hilton Cartagena and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 6 hot tubs. Hilton Cartagena also has 4 outdoor pools and a 24-hour fitness center, as well as spa services and a garden.
Are there restaurants at or near Hilton Cartagena?
Yes, Las Chivas Restaurant offers beachfront dining, international cuisine, and garden views.
What's the area around Hilton Cartagena like?
Hilton Cartagena is located near Castillo Grande Beach in El Laguito, a short 15-minute walk from Rio Cartagena Casino and 9 minutes' walk from Bocagrande Beach.
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Reviews
Hilton Cartagena Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.0
Amenities
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious with a wide variety of options. (57 reviews)
The pool area was clean, spacious, and perfect for unwinding with multiple pools to choose from. (66 reviews)
The gym was a convenient and well-equipped amenity for guests. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Food
Beach
Restaurant
Location
Breakfast
View
Family friendly
Water
Reviews
Verified
10/10 Exceptional
Apr 19, 2026
I had a great time in Cartagena, and I am very happy about choosing the Hilton Hotel to stay at. Great service, very clean, the Hotel staff was very accommodating. I would go back to the same hotel if I go back to Cartagena.
Everything is wonderful and the staff is super friendly
Jose Ignacio
Jose Ignacio, 2-night trip
Verified
6/10 Good
Apr 7, 2026
The hotel is very clean.older hotel but they trying to keep it to date.
Staff will be nice to you only if you tip them. If you want good service make sure you tip the staff before you need any service.
Adi
Adi, 5-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Very clean rooms and excellent view of Cartagena bay and surrounding
Hernan
Hernan, 5-night trip
Verified
10/10 Exceptional
Jan 26, 2026
yes and yes very friendly staff we loved it.
Azher
Azher, 4-night trip
Verified
10/10 Exceptional
Feb 1, 2026
It’s just a good place to stay. The staff are friendly and courteous. The rooms are spotless the pools are situated at a great spot and your steps away form the beach!
david
david, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Room cleanness outstanding, customer service from all staff is superb. Overall, great place to spend vacation.
Luis Francisco
Luis Francisco, 13-night trip
Verified
10/10 Exceptional
Jan 1, 2026
It is a very good hotel, and the staffs are very helpful.
Shu
Shu, 9-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Very clean, amazing staff, great location
Ariel
Ariel, 5-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Loved it, the staff is super friendly and sweet,
The food at the restaurant was amazing and overall a great experience.
Would highly recommend
Leomaris
Leomaris, 6-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Very well located
Diana
Diana, 3-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Very pleased with this placed from start to finish. Breakfast was pleasantly surprisingly great.
Claudia
Claudia, 3-night trip
Verified
10/10 Exceptional
Dec 2, 2025
One of my favorite places to stay in Cartagena. Rooms are always clean, perfect location, and the staff are wonderful.
David
David, 4-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Excellent service very clean very friendly
RIAD
RIAD, 7-night trip
Verified
10/10 Exceptional
Feb 9, 2026
The staff at the hotel are wonderful- always eager to assist and provide us with any necessities that we required. The room we stayed in was renovated, and newer; wonderfully clean and in excellent shape. We requested daily housekeeping, and the quality of service provided was exceptional.
Filip
Filip, 7-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Very clean room.
Gregory Devin
Gregory Devin, 6-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Everything - The view, the service, the Pool Area and most definitely the staff!
Vimal
Vimal, 4-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Great views of the sea and the skyline from the rooms. Beach access, neat and clean. Breakfast is really good.
Nagendra
Nagendra, 4-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Check in easy and fast. Rooms were clean no smell. Staff professional and courtesy.
Raynae
Raynae, 4-night trip
Verified
10/10 Exceptional
Nov 2, 2025
beautiful property, well apointed, friendly staff.
Amit
Amit, 4-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Excellent staff! The hotel is very clean, breakfast is delicious. VIP lounge is worth it, very nice atmosphere.