Does Shepherds Bush Green Serviced Apartments by Concept Apartments offer free cancellation for a full refund?

Yes, Shepherds Bush Green Serviced Apartments by Concept Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Shepherds Bush Green Serviced Apartments by Concept Apartments?

Sorry, there's no onsite parking at Shepherds Bush Green Serviced Apartments by Concept Apartments.

What are the check-in and check-out times at Shepherds Bush Green Serviced Apartments by Concept Apartments?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Does Shepherds Bush Green Serviced Apartments by Concept Apartments have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a microwave, and an espresso maker.

Shepherds Bush Green Serviced Apartments by Concept Apartments, London: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 19, 2025

Decent, clean place as advertised

The apartment was as pictured. It was very warm temperature wise even though it wasn’t hot outside. You could not sleep with the window open bc there was not a window lock to prevent entry from the outside and there’s an HVAC unit beneath the window so someone could climb in.

Joanne, 3-night trip

10/10 Exceptional

Jun 8, 2025

Communication really effective, the property was spotless and really cosy. Really liked the layout, bed was super comfy and the kitchen well equipped. V close to Shepherd's Bush station on a bustling high street but still.not noisy at all. Definitely staying here again.

CLARE, 2-night trip

10/10 Exceptional

Mar 27, 2025

Would recommend, very central , clean,

Anne patricia, 3-night trip

8/10 Very good

Mar 15, 2025

Really well looked after and clean property. Only issue the bed was really small and uncomfortable but overall great place.

Lewis, 2-night trip

10/10 Exceptional

Sep 2, 2024

Definitely recomend, very clean and comfortable. Great location and quiet considering its in the heart of shepards bush. Will use again.

jaime, 2-night trip

8/10 Very good

May 29, 2025

Great apartment with one drawback

Very spacious apartment considering the area. Extremely convenient location with lots of shopping and eateries nearby. Well connected with Shepherd's Bush station nearby. The unit is clean and well-maintained with most of the conveniences you'd expect. The one and only drawback is that it is very warm inside the unit. With no AC and only a small fan it is quite toasty despite the outside temperature being only 15C. Perhaps a ceiling fan would be much more helpful if installing an AC is not an option.

Shawn, 1-night trip

4/10 Fair

Nov 5, 2025

Unfortunately I cannot give this more stars as due to two nights of hardly any sleep and being extremely tired! My daughter and I stayed here due to the good location to the television studios - we were going to be in the audience of Loose Women. When we arrived at the apartment on opening the door we found it was very warm inside. As the day went on it got warmer and warmer to a point that we were getting uncomfortably hot. We tried to turn the thermostat down, but it was actually on the 'Off' position. Neither of us could sleep, our hair and clothes were soaking. At midnight, we opened the front door to get somd cooler air in, which i wasn't comfortable with due to feeling a little unsafe about it. The following morning we rang the help number given and they came whist we were out and via a text, said that the thermostat needed to be on the 'Off position- which it was. We hoped that they may have sorted the problem, but no, it was still very hot when we arrived back. We were fed up with it at this point, we found a little fan in the wardrobe, set it up on the windowsill next to the bed and opened the windowsovernight. The fan was noisy and we couldn't get to sleep and i didn't like the windows open over night, so, hardly any sleep again!! The basement apartment (no.2), decor was good, clean and modern, nice kitchen area, no toaster though, bathroom was what you would call 'bijou' so small that you could hardly get into the shower. The bed wasn't comfortable either. Shame.

Carol, 2-night trip

8/10 Very good

Apr 7, 2025

The email communication was excellent beforehand but nothing in the studio. The bed was not a full size double. There were what seemed to be A/C controls but they didn't work. We were there on the hottest week of the year so far, so it was boiling hot! We were on 2nd floor, I won't miss the stairs!! We had to keep the blind down to keep the sun out, opening the window just let the street noise in. A very busy road. Lots of choice to shop and eat. Westfield Centre is just behind.

Patricia, 2-night trip

8/10 Very good

Jun 19, 2024

Nice apartment

Lovely apartment. Well stocked kitchen. Could do with a better mattress, an arm chair to watch tv and definitely a blind over the door. Apartment 3. Daylight at 4am.

Derek, 1-night trip

8/10 Very good

Jul 22, 2024

It needs air con as no through draft. Other than that, very good for the price.

Charity, 3-night trip

10/10 Exceptional

Sep 25, 2025

房間浴室都很乾淨～小廚房非常棒，附近下樓右轉走3分鐘就有超商非常方便，離地鐵站也很近。

PEI CHIEH, 3-night trip

8/10 Very good

Aug 5, 2025

Heerlijke locatie, mooi nieuw appartement. Echter jammer dat er geen airco is.

Gerrit Evert, 2-night trip

2/10 Poor

Aug 1, 2025

Tiny tiny tiny tiny tiny tiny

Bed is tiny and I mean tiny. This size bed is a King Single in Australia. Designed for one person. Not a double. Had legs on floor to fit. If you don't need to open a suit case then the room will be big enough for you. It is so noisy - all day, all night - it doesn't matter how small the bed is as you can't sleep anyway. A circus is across the street that goes to midnight just to make things a little more noisy. However, the room is so hot, that you need to almost have cold showers to keep cool. Unfortunately, the shower is so small that a small child would have some difficulty getting in it. I guess you could always open the window, but just lets in more noise. I would definitely recommend this room if you are a child travelling with a lunchbox. Being hard of hearing would also be of benefit if you stayed here. At least the room was clean.

Dion, 3-night trip

8/10 Very good

Jul 16, 2025

Lovely clean quiet good location

The apartment was very conveniently located, cleanliness was exceptionally and fairly spacious for London. Good size TV, private bathroom with shower and bed was comfy. My only issue is that it was the light from the door and it was very hot due to London heat wave, happy a fan was there but couldn’t have windows or blind open for security and privacy as another apartment looked in, and the room was too light for me, the door needs a covering on it as the light shows through the frosting see pic, would book again if price was right

Kelly, 1-night trip

10/10 Exceptional

Jul 11, 2025

Great location to visit London. Well connected to everything. Clean.

Marcello, 3-night trip

10/10 Exceptional

Jul 10, 2025

This is a great little apartment. I had problems checking in but the host help out a lot. My only bad thing about this place it was like a sauna. But I Defo stay again.

Holly, 1-night trip

10/10 Exceptional

Jul 10, 2025

Hands down one of the nicest apartments I ever booked for London. Great area, there’s a huge shopping centre nearby (Westfield) and central like is close to get to Soho and Co. within 20 mins. It gets rather warm during summer but a fan was provided.

Franziska, 3-night trip

8/10 Very good

Jul 4, 2025

Vi synes rommet var flott. Det var litt tungt å dra kofferten opp trappene til øverste etasje. Det var varmt da vi først kom men det hjalp å åpne vinduene. Ulempen med det var at det slapp inn mye støy selvom vi var i øverste etasje. Området hotellet ligger i var greit i gangavstand til både kjøpesenter og T-bane, men med litt skummelt natteliv dersom man går ute. Vi fikk heller ikke mail om hvordan man skulle komme seg inn og måtte selv ringe. Men vil si det er verdt pengene.

Holly May Vestveit, 2-night trip

8/10 Very good

Jul 2, 2025

Really enjoyed our stay at the apartment! Very convenient location, close to the tube, local eateries and Westfield shopping centre! Great communication. The apartment and hallway/staircase were clean and presentable. The only negative was how hot the apartment itself was and could really do with a fan in our (short) summers but beside that I would happily return here!

Megan, 1-night trip

8/10 Very good

Jun 12, 2025

Séjour agréable dan cet hôtel. Deux points de vigilance : il faisait très chaud dans la chambre et la clime de fonctionnait pas, rue avec beaucoup de bruit la nuit. Sinon, sa proximité avec le métro rends la découverte de cette belle ville pratique.

Estel, 5-night trip

2/10 Poor

Jun 10, 2025

Warning! Stay away at all costs!!! Extremely noisy and hot apartment! I was looking for a quiet place to stay with my 10 year old son who can be very sensitive to noise. More than a month in advance I requested a quiet room with windows not facing the busy street. Despite of this request we were allocated room 15 with the window facing the busy Uxbridge Rd. So much noise from the busy street! Could hear police sirens every second minute. Lots of traffic with cars and busses. And not very soundproof between rooms as well. As mentioned by others the heat in the room was unbearable. It must have been 35 0C (despite only 18 0C outside). Neither of us could sleep and my son was very anxious the whole night. Had paid for 4 nights but decided to leave the terrible place the following morning. Stayed the following 3 nights in a nice, cold and quiet hotel nearby. No offer for a small refund and the reply from the reservation team was probably generated by an AI-robot! Not a place to stay. There are so many other opportunities in London!

Jesper, 4-night trip

8/10 Very good

Jun 8, 2025

Der Aufenthalt war schön aber Feueralarm um 6 Uhr morges am Samstag war nicht so toll. Zum Glück hat es nicht gebrannt.

Nicole, 4-night trip

10/10 Exceptional

Jun 6, 2025

ロンドンの都心にありながらリーズナブルな価格で泊まれるキッチン付きのアパートで、数日の滞在には最適の場所だと思います。電気製品の使い方がわからなかったのですが、週末にも関わらずすぐに対応していただき、快適に滞在できました。

Yoshiaki, 4-night trip

10/10 Exceptional

May 5, 2025

Fräscht och prisvärt

Prisvärt hotell relativt centralt i London. Fräscht och nyrenoverat. Rekommenderas för par som reser och som tillbringar mestadels av tiden ute.

Robert, 3-night trip

10/10 Exceptional

May 5, 2025

Great clean apartment

This apartment/flat was great. Super clean and very well maintained. I really appreciated how clean everything was and it had everything I needed for a great stay. Check in was very simple and explained well. Yes, it was a bit hot for some reason but overall an awesome accomodation and perfectly located for travel on two underground lines and national rail

Mark, 7-night trip

Shepherds Bush Green Serviced Apartments by Concept Apartments

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