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Quay Hotel and Spa

Property class: 4
Art Deco hotel with spa, near Conwy Castle

Choose dates to view prices

Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY1,163
CNY1,395 total
includes taxes & fees
Aug 23 - Aug 24

Why we love this property

Work and waves
Waterfront hotel blends business amenities with spa indulgence. Meeting rooms and in-room workstations complement massages, sauna, and 24-hour service.
Dining with a view
Savor local cuisine at the restaurant with al fresco and ocean-view options. Guests can also enjoy free full breakfast and unwind at the bar.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Twin Room

A hotel room with a large bed, a desk, a chair, and a view of a lake.

Executive Twin Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Twin Room (Suite)

A hotel room with a sofa, armchair, and a table. There is a large window with a view of a body of water and greenery.

Luxury Twin Room (Suite)

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room (Penthouse)

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(61 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with a bed, a desk, a chair, a small table, a TV, and a view of the city through a balcony.

Superior Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed

A hotel room with a large bed, a chair, a TV, and a view of a lake and hills.

Executive Room, 1 Double Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables, a desk, a chair, and a window with curtains.

Classic Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, two bedside tables, a headboard, and a window with curtains.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Courtyard
The Castle Hotel, Conwy, North Wales
Conwy
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 697 reviews
The price is CNY1,283
CNY1,540 total
includes taxes & fees
Sep 10 - Sep 11
The Castle Hotel, Conwy, North Wales
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About the neighborhood

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Llandudno West Shore Beach - 20 min walk - 1.7 km
  • Llandudno Junction Leisure Centre - 6 min drive - 2.4 km
  • Cineworld Llandudno - 6 min drive - 2.4 km
  • Llandudno North Shore Beach - 14 min drive - 7.1 km
  • Llandudno Pier - 16 min drive - 7.4 km

Getting around

  • John Lennon Airport (LPL) - 72 min drive
  • Conwy Station - 5 min drive
  • Deganwy Station - 7 min walk
  • Llandudno Junction Station - 26 min walk

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪The Erskine Arms - ‬5 min drive
  • ‪Cafe Illy - ‬5 min drive
  • ‪Conwy Pantry - ‬5 min drive

About this property

Quay Hotel and Spa

  • Quay Hotel and Spa features a marina and puts you just a 5-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive key retrieval information
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of GBP 20.00

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Property class

This property has received its official star rating from Visit Wales.

Also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa offer free cancellation for a full refund?

Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at Quay Hotel and Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Quay Hotel and Spa?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless check-in and check-out are available.

What is there to do at Quay Hotel and Spa and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Quay Hotel and Spa?

Yes, Marina Restaurant offers alfresco dining, local cuisine, and ocean views.

What's the area around Quay Hotel and Spa like?

Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travelers love the hotel's prime location.

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Reviews

Quay Hotel and Spa Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a good selection and high standard of service. (88 reviews)
  • The restaurant served excellent food with great service and a lovely ambiance. (91 reviews)
  • The spa was described as relaxing, well-maintained, and excellent with great amenities. (66 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Restaurant
Spa
Bar
Bed

Reviews

Verified review

8/10 Very good

Lovely hotel have stayed there many times The location is exceptional.
Anthony, 1-night trip
Verified review

8/10 Very good

The location is good and staff are very friendly. Hotel is lovely and gave us a relaxing time. Would love to stay again very soon.
Michael, 2-night trip
Verified review

10/10 Exceptional

Stayed 1 night, used the spa and restaurant all was very good
Peter, 1-night trip
Verified review

8/10 Very good

2nd visit and have enjoyed both. Breakfast and breakfast staff very good. Preferred room on first floor with estuary view. Was in room 232 very little privacy both from people in the outside bar area taking pictures and other residents walking past.
John, 3-night trip
Verified review

10/10 Exceptional

Overall experience was just excellent - staff, facilities, food could not fault our entire weekend.
Sharon, 2-night trip
Verified review

10/10 Exceptional

Great hotel, very helpful staff, great locations. Will return.
David, 1-night trip
Verified review

8/10 Very good

Nice hotel. Expensive restaurant and not a lot in the area. But has lovely clean rooms, a great spa and pool, and pleasant helpful staff 4.5/5
James, 1-night trip
Verified review

10/10 Exceptional

Lovely hotel, stayed several times, always nice and quiet at night, good bed and lovely breakfast
Cheryl, 2-night trip
Verified review

10/10 Exceptional

Relaxing stay
Jason, 1-night trip
Verified review

10/10 Exceptional

Large room.Spacious bathroom.Large TV.Breakfast good.Large free car park.Great view across the estuary including Conway castle.Ideally situated to explore North Wales.What more could you ask for!
David, 3-night trip
Verified review

10/10 Exceptional

great for a walk, visit the castle(s), explore the area. Rooms nice, great views.
view from room 249
view from room 249
F A, 3-night trip
Verified review

10/10 Exceptional

Great stay during our travels, food was good and breakfast Comfortable and clean. Nice spa
Mark, 1-night trip
Verified review

10/10 Exceptional

Amazing stay! Staff were fabulous all round. Nothing was to much trouble. Loved the facilities and great restaurant and bar. Excellent people in the restaurant with a shoutout to Chris and Antonio. Lovely people that went the extra mile.
Linda, 2-night trip
Verified review

10/10 Exceptional

I love this place, amazing hotel and I always feel relaxed when I stay.
Matthew De, 1-night trip
Verified review

10/10 Exceptional

Staff were amazing Clean beautiful place and the spa is top class
Samantha, 2-night trip
Verified review

10/10 Exceptional

Staff were all very welcoming, our rooms were spotless. Beds were very comfortable. Spa pool, steam rooms and saunas were relaxing, well maintained and clean. We ate dinner in the bar, great service and food and cocktails were very good. We celebrated a family members birthday in style, watching the sun set over the estuary and looking at Conwy Castle. Breakfast was very good too, with lots of choice and cooked breakfasts with local products aswell as pastries, cereals, fruit etc. The shampoo, conditioner and body wash products were high quality too which is rare these days. The hotels customer service was excellent overall. Have stayed here twice now and will definitely be back.
rachael, 1-night trip
Verified review

8/10 Very good

Accomodation, food and staff all excellent. only moan is only 2 disabled parking bays but we managed.
Colin, 2-night trip
Verified review

10/10 Exceptional

The room was lovely clean and warm. Dinner was one of the best meals my wife and I have enjoyed for some time and the staff were very friendly,helpful and welcoming. We will return there again and would definitely recommend it.
Wayne, 1-night trip
Verified review

10/10 Exceptional

All the staff were very friendly and helpful.
Peter, 2-night trip
Verified review

10/10 Exceptional

Room was spotlessly clean, all staff exceptionally helpful and food was delicious. As we were only there for one night we didn’t get chance to go into the spa but we hope to next time 😁
Karen, 1-night trip
Verified review

8/10 Very good

We enjoyed our recent stay. Large room good view of the bay, walkable to Conwy and Llandudno along the coast. Staff very friendly, good breakfast. Only downside is limited access to the spa which then makes it busy out of hours and not enough room to sit down and relax but overall would recommend
Julie, 3-night trip
Verified review

10/10 Exceptional

We loved the gym and spa
Christine, 2-night trip
Verified review

10/10 Exceptional

Staff were really friendly. Enjoyed the spa. Room was large clean and comfortable. Food in the bar was okay as was breakfast.
adam, 2-night trip
Verified review

10/10 Exceptional

Although nearly 20 years old this hotel is still excellent and the staff couldn't be more helpful. Our room was excellent with only a couple of issues-toilet paper needs to be better, toilet seat needs to be self closing but overall very good. Bottom of interior door very scruffy. Breakfast was good but no fresh fruit available, I need a banana and an apple every day. The reception and public areas are very tasteful and of course the patio and views were magnificent! I would definitely visit again.
Roger, 6-night trip
Verified review

10/10 Exceptional

The whole hotel is spotless and the spa is fabulous Breakfast was great
Caroline, 1-night trip