It was a great stay, albeit pricey one. The facility is outstanding, majority of staff was extremely courteous and helpful. Jacob, at client services was great and made sure we understood everything, knew how to find any amenities. Negative, there was no daily room service during any of the 4 nights we stayed. We stayed at a fantastic 4 bedroom flat, although i only had 5 people. 2 were small children. We dined twice at Disney restaurants 10 minutes away. Twin View onsite was not all that impressive though. They didn't have key items that were on the menu and other things we ordered were ok. My 6 year old granddaughter was supposed eat for free with my 4 night stay, but we ended up paying. My fault though, i didn't say anything. Overall, it was a great stay all enjoyed tremendously. The lagoon is nothing short of spectacular, so was our flat.