Staff was very friendly and accommodating. Unfortunately, there was no heat in the room. Although we are aware that south Florida usually doesn’t have cold weather, for three days we were stuck in a freezing room. We asked for a space heater and although the lobby was nice and warm, there didn’t seem to be any accommodations for guest rooms. We were offered additional blankets which helped a little, but not enough. We had to wear our winter coats in the room. It was literally in the 50s in there. Bathroom was freezing. Kitchen was freezing. We had to take hot showers to defrost or get into our car for any heat or wait for the sun. We’re don’t think we should pay in advance for a hotel if it means being stuck in such adverse conditions. We feel a refund is in order, especially for the three days when we were extremely uncomfortable.
Thank you for your consideration.
Rachel
Rachel,6 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 4 日
Zimmer ok. Personal freundlich und bemüht. Pool vorhanden
Dominik
Dominik,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 2 日
E room was clean, staff was nice, not in easy walking distance of anything.
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 30 日
Very clean room. Very nice staff.
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 29 日
Hotel vicino allaspiaggia. Buona la pulizia e personale molto gentile e disponibile
alessandra
alessandra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 27 日
Very clean
Naomi
Naomi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 27 日
Room was very clean . Friendly staff and really good location . Actually stayed twice
Naomi
Naomi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 27 日
The room is clean, and the beds are comfortable. The staff is always courteous and helpful. I will come back if I visit Miami again!
Ana
Ana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 26 日
El hotel con buena ubicación, limpio y el staff siempre bien dispuesto y atento.
Melgar
Melgar,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 25 日
L'emplacement est idéal avec accès à la plage public de l'autre côté de la rue et à moins de 20 minutes à pied de plusieurs restaurants.
La chambre n'est pas très moderne, certains éléments comme les rideaux pourraient être remplacés.
La nuit que nous avons passé était plutôt bruyante (dispute et cris devant les chambres, conversation des voisins jusque tard...).
Marianne
Marianne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
gustavo
gustavo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 15 日
Localização e estacionamento cortesia.
Licene
Licene,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 14 日
Sissel
Sissel,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 14 日
Luana
Luana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 14 日
Andre
Andre,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 12 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 9 日
Staff were very friendly and helpful.
Lissa
Lissa,5 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 5 日
Moyen
Huguette Gladine
Huguette Gladine,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 5 日
The receptionist was very helpful. The room was clean and everything worked well. My only complaint would be that our room, no 100, was very close to a extremely noisy road. Ot was more like being next to a race track.
D
D,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
Tania
Tania,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 29 日
Très propre et belle piscine
Très bien placé avec la mer à 3 minutes et en plus la navette gratuite pour le centre
Place de parking sans supplément très agréable