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Cigno Hotel (Adults Only)

4.0 star property
Adults-only hotel in Mérida with outdoor pool and restaurant

Choose dates to view prices

Nestled in Mérida Centro, Cigno Hotel (Adults Only) offers a serene getaway with an outdoor pool and sun-kissed loungers. Enjoy cooked-to-order breakfast, explore the city on bike rentals, or unwind in the garden. With free valet parking and a 24-hour front desk, this upscale hotel has left previous guests impressed with its helpful staff.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Spa services
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Bike rental

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,581
CNY1,905 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Private Pool

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Pool View

Suite, 1 King Bed, Patio, Pool View | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Patio, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Terrace

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Casa Loreto 1893
Mérida Centro
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.8 out of 10, Exceptional, 143 reviews
The price is CNY1,142
CNY1,377 total
includes taxes & fees
May 24 - May 25
Casa Loreto 1893
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About the neighborhood

Map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000

What's nearby

  • US Visa Applicant Service Center - 1 min walk - 0.0 km
  • Plaza Grande - 11 min walk - 1.0 km
  • Mérida Cathedral - 11 min walk - 1.0 km
  • Universidad Autónoma de Yucatán - 13 min walk - 1.1 km
  • Paseo de Montejo - 4 min drive - 2.2 km

Getting around

  • Mérida International Airport (MID) - 12 min drive
  • Teya-Merida Station - 29 min drive

Restaurants

  • ‪Café Lavé - ‬5 min walk
  • ‪El Principal - ‬4 min walk
  • ‪La Ruina - ‬5 min walk
  • ‪Tacos Barbacoa Estilo Chiapas - ‬1 min walk
  • ‪Sorbeteria La Principal - ‬4 min walk

About this property

Cigno Hotel (Adults Only)

  • When you stay at Cigno Hotel (Adults Only), you'll be within a 15-minute drive of Paseo de Montejo and Plaza Altabrisa. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool and a garden are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant

What to do

  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Bicycle rentals
  • Pool loungers

Facilities

  • Garden
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 45-inch Smart TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 17 to 22 per person

Pets

  • Pets are allowed for an extra charge (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Property Registration Number HCO181213C92

Also known as

CIGNO HOTEL

Cigno Adults Only Merida

Cigno Hotel (Adults Only) Hotel

Cigno Hotel (Adults Only) Mérida

Cigno Hotel (Adults Only) Hotel Mérida

Frequently asked questions

Does Cigno Hotel (Adults Only) offer free cancellation for a full refund?

Yes, Cigno Hotel (Adults Only) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cigno Hotel (Adults Only)?

Yes, there's an outdoor pool.

Are pets allowed at Cigno Hotel (Adults Only)?

Yes, pets are welcome. Food and water bowls are available.

Is parking offered on site at Cigno Hotel (Adults Only)?

Yes, there's free valet parking.

What are the check-in and check-out times at Cigno Hotel (Adults Only)?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Cigno Hotel (Adults Only)?

No, this hotel doesn't have a casino, but Casino La Cima (19-min walk) and Diamonds Casino (9-min drive) are both nearby.

What is there to do at Cigno Hotel (Adults Only) and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Cigno Hotel (Adults Only)?

Yes, there's an onsite restaurant.

What's the area around Cigno Hotel (Adults Only) like?

Cigno Hotel (Adults Only) is a short 1-minute walk from US Visa Applicant Service Center and 10 minutes' walk from Plaza Grande.

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Reviews

Cigno Hotel (Adults Only) Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfasts were described as terrific and the restaurant offered great options. (3 reviews)
  • The pools are a delight and a lovely amenity. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Boutique hotel
Room
Towns

Reviews

Verified

10/10 Exceptional

Lovely property with great food and helpful staff. Room was very comfortable. Would highly recommend and return.
Daniel, 4-night trip
Verified

10/10 Exceptional

The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :)
Rachel, 2-night trip
Verified

8/10 Very good

The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot.
Adam, 5-night trip
Verified

10/10 Exceptional

Wonderful hotel and staff. Wish there was more to see do closer to the property.
Isabelle, 3-night trip
Verified

10/10 Exceptional

My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Dominick, 2-night trip
Verified

10/10 Exceptional

We absolutely loved our time in Merida and staying at the CIGNO Hotel was perfect for us. A little removed from the Centro of town but easily walkable and completely safe, day or night. The hotel was absolutely lovely. 10 spacious rooms, excellent staff and food. We enjoyed breakfast each morning and had two dinners as well. The margaritas are exceptional. The entire staff is pleasant, helpful and knowledgeable. Would highly recommend and would definitely stay here again while visiting Merida!!
Cheryl, 5-night trip
Verified

10/10 Exceptional

Property was beautiful and safe. The parking next to the hotel was great.
Claudine, 3-night trip
Verified

10/10 Exceptional

Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here!
Dave, 1-night trip
Verified

8/10 Very good

Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
moria, 1-night trip
Verified

10/10 Exceptional

Excellent service, beautiful property
Viktoriya, 1-night trip
Verified

10/10 Exceptional

Such an amazing hotel boutique. The service was wonderful.
Sandra, 2-night trip
Verified

10/10 Exceptional

Pretty unique place, with amazing staff and delicious food. Rooms are very nice.
Jonathan, 4-night trip
Verified

10/10 Exceptional

Beautiful Hotel. Staff was excellent. Would totally recommend to friends and family.
Michelle, 2-night trip
Verified

8/10 Very good

Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back.
Laura, 3-night trip
Verified

10/10 Exceptional

What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Clare, 4-night trip
Verified

10/10 Exceptional

Staff were always ready to help. Vanessa at the front desk was lovely. Hôtel was one of our most beautiful stays. Restaurant staff were hospitable and food was delicious.
Joseph, 4-night trip
Verified

10/10 Exceptional

The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel.
Ralph, 3-night trip
Verified

10/10 Exceptional

This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
gustavo, 4-night trip
Verified

10/10 Exceptional

Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry.
Paul, 1-night trip
Verified

10/10 Exceptional

The architecture, the design are beautiful, the rooms, shower etc super comfortable, A/C, the staff extremely friendly, the parking easy, etc... etc... I already mentioned to the reception that they should change their policy regarding the products to choose from in the room. They have Nespresso capsule that they charge $ 55.-- and a bottle of wine for $ 980.-- (same price like in the restaurant). Well, the price per night is quite high comparing to our hotels and therefore a certain complimentary basic things should be included or like the wine reduced to 1/2 price or whatever. But a lovely oasis place to stay if you want to have a rest and a base in Merida. Thanks to all the stuff
Eric, 6-night trip
Verified

10/10 Exceptional

This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
Courtyard
Looking out from courtyard
Another view of the garden/courtyard
King size bed- very comfy
Veronica, 3-night trip
Verified

8/10 Very good

The hotel is fairly nice, but expensive for what you get. Staff is attentive and friendly but the rooftop pool has no service so you’re on your own if you want food or drink. They try to follow you around but you can be waiting for service some times. It’s a bit out of the way but 15 minute drive to town. They keep it very clean! A nice quiet hotel. They need to setup a WhatsApp service for concierge and service.
Daniel, 3-night trip
Verified

10/10 Exceptional

An amazing hotel experience.
Mike, 3-night trip
Verified

10/10 Exceptional

Loved this place and plan to go back!
Marisa, 1-night trip
Verified

10/10 Exceptional

Highly recommend this beautiful property for your next visit to Mérida
Heidi, 2-night trip