Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle. Also, this hotel is within a short drive of Oskar Schindler Factory.
John Paul II - Balice Airport (KRK) - 28 min drive
Turowicza Station - 8 min drive
Kraków Łobzów Station - 14 min drive
Kraków Główny Station - 17 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Bus station shuttle (surcharge)
Restaurants
House of Beer - 1 min walk
Taj - 1 min walk
Milkbar Tomasza - 1 min walk
wilczy dół - 2 min walk
Moaburger - 2 min walk
About this property
Hotel H12
Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle. Also, this hotel is within a short drive of Oskar Schindler Factory.
At a glance
DONE
Hotel size
29 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Offsite parking nearby (PLN 120 per day; reservations required)
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station shuttle on request (available 24 hours)*
Bus station shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Coffee/tea in a common area
Water dispenser
What to do
Boat tours nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Shopping mall on site
Spa services
Accessibility
Elevator
Elevator door width (inches): 35
Accessible airport shuttle
Accessible bus station shuttle
1 stairs to reach property
Room amenities
Be entertained
112-cm Smart TV
Satellite TV channels
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 80 for adults and PLN 80 for children
Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way, maximum occupancy 3)
Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 80 per pet, per day
Parking
Parking is available nearby and costs PLN 120 per day (984 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków
Frequently asked questions
Does Hotel H12 offer free cancellation for a full refund?
Yes, Hotel H12 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel H12?
Yes, cats and dogs are welcome. There's a charge of PLN 80 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel H12?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel H12?
Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
What are the check-in and check-out times at Hotel H12?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel H12 and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Hotel H12 also has spa services.
What's the area around Hotel H12 like?
Hotel H12 is in Kraków Old Town, a short 4-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.
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Reviews
Hotel H12 Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.2
Amenities
9.6
Staff & service
9.2
Eco-friendliness
9.6
Property conditions & facilities
What guests liked
Breakfast was consistently described as great, excellent, and amazing with a variety of choices. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Reviews
10/10 Exceptional
Sep 28, 2025
Siisti ja hiljainen hotelli hyvällä sijainnilla.
Esa
Esa, 3-night trip
10/10 Exceptional
Sep 9, 2025
Lived up to hopes and wishes
Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well.
Steven
Steven, 3-night trip
10/10 Exceptional
Sep 24, 2025
Staff are very accomodating even on our last minute and frequent change of times request for packed breakfast.
liza
liza, 3-night trip
10/10 Exceptional
Jun 27, 2025
Great city centre location
Clean and big rooms
Nice size beds
David Sinclair
David Sinclair, 2-night trip
10/10 Exceptional
Jul 7, 2025
Mycket bra boende. Nära till mycket
Anna
Anna, 4-night trip
10/10 Exceptional
Jun 21, 2025
H12 was an excellent location for our stay in Krakow. Our room was very clean and comfortable. Breakfast buffet was great.
Overall a great place to stay.
Jacqueline
Jacqueline, 3-night trip
10/10 Exceptional
Apr 18, 2025
Great location, friendly staff
Kathryn
Kathryn, 4-night trip
10/10 Exceptional
Mar 18, 2025
Loved the hotel, great location, right in the old town
Barry
Barry, 1-night trip
10/10 Exceptional
Apr 29, 2025
I would highly recommend staying here, it is in a great location, the hotel was very clean and the staff couldn’t do enough to help you, we really enjoyed it and would stay here again
Jade
Jade, 4-night trip
10/10 Exceptional
Jun 17, 2025
Very friendly and newly renovated rooms
Nima
Nima, 2-night trip
10/10 Exceptional
Sep 1, 2025
Great place to stay in a central location
Really enjoyed our stat in Krakow. Hotel was very central although finding it by car was difficult. I thought I had booked a car parking spot but it may have been my error. The reserve car parking option was 5 mins walk but navigating to it by car was over 2km and 10 mins.
Breakfast was excellent. Plenty of choice - mainly salads and cold buffet.
David
David, 3-night trip
10/10 Exceptional
May 13, 2025
Ett bra hotell!
Stora rum, bra sängar. Bra läge i gamla stan.
Godkänd frukost. Trevlig personal.
Mats
Mats, 5-night trip
8/10 Very good
Apr 9, 2025
Everything was great
Vladimir
Vladimir, 1-night trip
10/10 Exceptional
Mar 26, 2025
Sehr sauberes Hotel mit einem Frühstücksbuffet, das keine Wünsche offen lässt.
Super Standort und nur einen Sprung vom Zentrum entfernt
Susan Schomanek
Susan Schomanek, 3-night trip
10/10 Exceptional
Aug 26, 2024
Excellent location
Excellent location , very comfortable beds
Irina
Irina, 3-night trip
10/10 Exceptional
Jun 1, 2025
We had a fantastic stay in Krakow and the H12 hotel is ideally situated just a short walk from the main square. The hotel room was clean and spacious. Free water in the rooms and free coffee and cakes in reception were a nice bonus. Buffet breakfast was always well stocked and included a variety of Polish hot and cold dishes. Hotel happy to look after your luggage on checkout.
Simon
Simon, 4-night trip
10/10 Exceptional
Dec 15, 2024
Tidy, clean and great value.
Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city.
S
S, 3-night trip
10/10 Exceptional
Jul 7, 2025
Great stay in old town
Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay!
Timothy
Timothy, 3-night trip
10/10 Exceptional
Feb 8, 2025
Thoroughly enjoyable
Johnathan
Johnathan, 6-night trip
10/10 Exceptional
Oct 27, 2024
Flying Visit
Great location minutes from the Old Town and short walk to Krakow main station for easy transfer from the airport.
Lorna
Lorna, 2-night trip
6/10 Good
Mar 24, 2025
staff was so kind but the noise from drunk ppl outside of the hotel was horrible.
young joong
young joong, 1-night trip
10/10 Exceptional
Mar 2, 2025
A well located property 2 minutes away from the main square but away from the noise. A definite recommendation
LISA
LISA, 3-night trip
10/10 Exceptional
Jul 10, 2023
Excellent service and a great location!
David William
David William, 3-night trip
10/10 Exceptional
Dec 24, 2024
Posizione perfetta, centrale a 300 metri dalla piazza principale di Cracovia, colazione ottima
Personale gentile
Stanza spaziosa, calda e pulita.
Nello
Nello, 4-night trip
8/10 Very good
Jun 26, 2024
Great location in Old town and convenient to the train station also.