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Hotel H12

3.0 star property
City-center hotel within walking distance of Main Market Square

Choose dates to view prices

Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Spa services
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Bus station shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Offsite parking available
  • Mini-fridge

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Deluxe Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
32 Swietego Tomasza, Kraków, Malopolskie, 31-014

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 5 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Cloth Hall - 6 min walk - 0.6 km
  • Galeria Krakówska - 8 min walk - 0.7 km

Getting around

  • John Paul II - Balice Airport (KRK) - 28 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 14 min drive
  • Kraków Główny Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪House of Beer - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪Taj - ‬1 min walk
  • ‪Wódka - ‬2 min walk
  • ‪Moaburger - ‬2 min walk

About this property

Hotel H12

Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle.

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Offsite parking nearby (PLN 120 per day; reservations required)
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Boat tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site
  • Spa services

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • 1 stairs to reach property

Room amenities

Be entertained

  • 112-cm Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80 per pet, per day

Parking

  • Parking is available nearby and costs PLN 120 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

Does Hotel H12 offer free cancellation for a full refund?

Yes, Hotel H12 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel H12?

Yes, cats and dogs are welcome. There's a charge of PLN 80 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel H12?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel H12?

Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.

What are the check-in and check-out times at Hotel H12?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel H12 and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Hotel H12 also has spa services.

What's the area around Hotel H12 like?

Hotel H12 is in Kraków Old Town, a short 4-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.

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Hotel H12 Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room

What guests liked

  • Breakfast was consistently described as excellent, great, and amazing with a wide variety of choices. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lived up to hopes and wishes

Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well.
Steven, 3-night trip

10/10 Exceptional

Great city centre location Clean and big rooms Nice size beds
David Sinclair, 2-night trip

10/10 Exceptional

Tidy, clean and great value.

Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city.
S, 3-night trip

10/10 Exceptional

Wonderful boutique hotel with 20 rooms in an excellent part of the city located near all the restaurants in the world - staff provided extra pillows and arranged a staff driver to take us to the airport at 4:30 - very helpful
Phillip, 3-night trip

10/10 Exceptional

A well located property 2 minutes away from the main square but away from the noise. A definite recommendation
LISA, 3-night trip

10/10 Exceptional

A wanderfull experience

The location of the hotel is wonderfull! Very close to the old city.Plenty of cafes and restaurants nearby.We love specially the roof cafe at the music academy .The hotel staff was very nice and always ready to help us
diana, 5-night trip

10/10 Exceptional

Cosy and really clean

Very pleasant hotel, friendly staff, very very clean. We loved it instantly. Our room had an amazing view on the old fashioned sw.Tomasza street. Only 3 minutes walk to the main square. Very good and cheap milkbar few meters away too. Can’t fault anything at all. After our check out We have received nice little parcel with apples :). Next time we come to Krakow we will definitely book the same hotel. Perfect.
Katarzyna, 4-night trip

10/10 Exceptional

Quarto limpo, cama confortável e bem tranquilo
Jacob C, 2-night trip

10/10 Exceptional

Trevlig och hjälpsam personal. Rena och fräscha rum. Promenadavstånd till alla sevärdheter.
Karin, 3-night trip

8/10 Very good

Bra rum, lite för varmt bara
Emma, 3-night trip

8/10 Very good

Veldig fornøyd

Frokosten var kjempe bra! Og veldig fornøyd med at det var tilgjengelig god kaffe hele tiden. Fikk og med 2 epler ved utsjekk. Renhold var veldig bra, men litt støy fra utsiden, men det var jo veldig sentralt.
Anna, 3-night trip

10/10 Exceptional

Pent rom. Rent. God frokost. Hyggelig og serviceminded personale
Torleiv, 3-night trip

10/10 Exceptional

Venligt personale
Susanne, 3-night trip

4/10 Fair

Yes
Tore, 2-night trip

10/10 Exceptional

Excellent hotel with very friendly and helpful staff !! We would definitely stay there again !!
George, 2-night trip

10/10 Exceptional

Siisti ja hiljainen hotelli hyvällä sijainnilla.
Esa, 3-night trip

8/10 Very good

Veldig fint og rent hotell. God frokost og vennlig og serviceinnstilt personale. Veldig sentral beliggenhet med gåavstand til torget. Eneste som trakk ned var litt harde senger for min del, og en del støy utenfra på kveldstid, men det må man nesten forvente når man bor så sentralt.
Anita, 3-night trip

10/10 Exceptional

Veldig sentralt hotell. Kun et steinkast fra den store plassen. Koslig og hjelpsomme ansatte og god frokost. Litt harde senger var det eneste som ikke fikk full score. Anbefaler dette hotellet!
Sture Gisle, 3-night trip

10/10 Exceptional

Alt var helt topp og vi kommer gjerne igjen🤗🤗
Vibeke, 4-night trip

10/10 Exceptional

Staff are very accomodating even on our last minute and frequent change of times request for packed breakfast.
liza, 3-night trip

8/10 Very good

Ostoksia ja kulttuuria

Sijainniltaan hotelli oli erinomainen. Kadulta kuului pe ja la yönä meteliä, kun ihmiset istuivat baarien edustoilla juomassa ja tupakoimassa. Ikkunaa ei voinut pitää auki illalla tupakansavun takia. Huone oli hieman tunkkainen ja kostea jollei pitänyt ilmastointia päällä. Sänky oli kova ja tyynyjä oli vain yksi. Siivous toimi hyvin ja henkilökunta oli avuliasta.
Anne, 4-night trip

8/10 Very good

Krakovan ytimessä

Keskusaukion vieressä, mukava henkilökunta, hyvä aamiainen
Ralf, 1-night trip

10/10 Exceptional

Great place to stay in a central location

Really enjoyed our stat in Krakow. Hotel was very central although finding it by car was difficult. I thought I had booked a car parking spot but it may have been my error. The reserve car parking option was 5 mins walk but navigating to it by car was over 2km and 10 mins. Breakfast was excellent. Plenty of choice - mainly salads and cold buffet.
David, 3-night trip

10/10 Exceptional

Great location, friendly staff.
Sahilys, 1-night trip

10/10 Exceptional

Excelente ubicación, muy accesible. El trato del personal y el detalle al salir del hotel, un pequeño presente que se lleva en el corazón. Gracias
María, 3-night trip