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Hotel H12

3.0 star property
City-center hotel within walking distance of Main Market Square

Choose dates to view prices

Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle. Also, this hotel is within a short drive of Oskar Schindler Factory.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Spa services
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Bus station shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Offsite parking available
  • Mini-fridge
The current price is CNY624
CNY674 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Apartment

  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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The price is CNY503
CNY543 total
includes taxes & fees
Apr 6 - Apr 7
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About the neighborhood

Map
32 Swietego Tomasza, Kraków, Malopolskie, 31-014

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Planty Park - 1 min walk - 0.1 km
  • Main Market Square - 5 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Cloth Hall - 6 min walk - 0.6 km

Getting around

  • John Paul II - Balice Airport (KRK) - 28 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 14 min drive
  • Kraków Główny Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Bull Pub - ‬3 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪Moaburger - ‬2 min walk
  • ‪Wódka - ‬2 min walk
  • ‪eHerbaty - ‬2 min walk

About this property

Hotel H12

Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle. Also, this hotel is within a short drive of Oskar Schindler Factory.

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Offsite parking nearby (PLN 120 per day; reservations required)
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Boat tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site
  • Spa services

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • 1 stairs to reach property

Room amenities

Be entertained

  • 112-cm Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80 per pet, per day

Parking

  • Parking is available nearby and costs PLN 120 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

Does Hotel H12 offer free cancellation for a full refund?

Yes, Hotel H12 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel H12?

Yes, cats and dogs are welcome. There's a charge of PLN 80 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel H12?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel H12?

Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.

What are the check-in and check-out times at Hotel H12?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel H12 and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Hotel H12 also has spa services.

What's the area around Hotel H12 like?

Hotel H12 is in Kraków Old Town, a short 4-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.

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Reviews

Hotel H12 Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, well-stocked, and with a variety of tasty options. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room

Reviews

Verified

10/10 Exceptional

Very friendly staff , brilliant central location (but quiet), great breakfast with some really tasty food and plenty of choice. Room was very comfortable and spotlessly clean.
Mrs A, 4-night trip
Verified

10/10 Exceptional

great location! clean and friendly. would definately stay again
pardeep, 3-night trip
Verified

10/10 Exceptional

Great location, clean, staff were good.
Ruth, 3-night trip
Verified

10/10 Exceptional

Great hotel, close to train station. Room where clean and spacious
kieran, 3-night trip
Verified

10/10 Exceptional

The hotel staff were very friendly and accommodating for everything. Very convenient location!
Aurora, 3-night trip
Verified

10/10 Exceptional

Excellent hotel with very friendly and helpful staff !! We would definitely stay there again !!
George, 2-night trip
Verified

10/10 Exceptional

Great location, friendly staff.
Sahilys, 1-night trip
Verified

10/10 Exceptional

This is a lovely hotel in a superb location 5 minutes walk from the main square. Everything was spotlessly clean, beds comfortable, reception staff helpful and breakfast was nicely prepared tasty food with a good range of hot and cold options. Nothing to criticise!
Lawson, 3-night trip
Verified

10/10 Exceptional

Big room with a seating area. Very quiet yet only 7min walk to main square. Breakfast was varied and goid forboth small and large appetites.
Michelle, 2-night trip
Verified

10/10 Exceptional

Great location, spacious room, spotlessly clean. Would recommend
Catherine, 3-night trip
Verified

10/10 Exceptional

Clean no noise breakfast ok (maybe bit more choice )
Jason, 4-night trip
Verified

10/10 Exceptional

Loved the hotel, great location, right in the old town
Barry, 1-night trip
Verified

10/10 Exceptional

Lived up to hopes and wishes

Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well.
Steven, 3-night trip
Verified

10/10 Exceptional

Yeah this was nice. Check in was fine, unlimited coffee in reception, which seemed like a challenge more than an invitation. Junior Suite in room 105 was ok, but the view was of some bins and a seating area thing or something. Bed was comfy. My daughter had the sofa bed thing, which was easy enough to make. Bathroom was fine. Water was hot and there were towels. It’s not going to win hotel of the year or anything, but was absolutely fine and I would stay again. It was near everything we needed - train station, main square, and a pick up point fo a trip to Auschwitz. All in all, a great night. Oh, we also had a little gift in the morning which was nice. I won’t spoil it for you, but it starts with ‘a’ and ends in pple.
Tristan, 1-night trip
Verified

10/10 Exceptional

Staff is amazing!
Sebastian, 4-night trip
Verified

10/10 Exceptional

Great location, friendly staff
Kathryn, 4-night trip
Verified

10/10 Exceptional

Staff are very accomodating even on our last minute and frequent change of times request for packed breakfast.
liza, 3-night trip
Verified

10/10 Exceptional

Great city centre location Clean and big rooms Nice size beds
David Sinclair, 2-night trip
Verified

10/10 Exceptional

H12 was an excellent location for our stay in Krakow. Our room was very clean and comfortable. Breakfast buffet was great. Overall a great place to stay.
Jacqueline, 3-night trip
Verified

10/10 Exceptional

I would highly recommend staying here, it is in a great location, the hotel was very clean and the staff couldn’t do enough to help you, we really enjoyed it and would stay here again
Jade, 4-night trip
Verified

10/10 Exceptional

Room was spotless and fresh. Everything was kept beautifully. The room was cleaned to a high standard every day with fresh water and drinks provided. Beds were really comfortable and the room was spacious with lots of nice seating. Great view from the window and despite being right in the busy part of the old town the room was quiet. The staff were very helpful.
Joanne, 5-night trip
Verified

10/10 Exceptional

Very friendly and newly renovated rooms
Nima, 2-night trip
Verified

8/10 Very good

Excellent location. Hotel was decorated well and very clean. Breakfast was a good buffet with plenty to choose from. Coffee was good. The only thing that let it down was that the property amenities states that rooms are sound proofed, they are not, you could hear other guests talking in the next room. Overall a good stay.
Kirsty, 3-night trip
Verified

10/10 Exceptional

Excellent location

Excellent location , very comfortable beds
Irina, 3-night trip
Verified

8/10 Very good

The room was clean and the hotel staff was very helpful. Our packed breakfast was ready early when we had to leave for an early morning tour. What I like best is the location. It's very close to the Old Town where the Christmas markets are. It's close to a grocery and shopping, too. The TV in our room was not fixed till the day before our departure. I would say that was the only fly in the ointment. I definitely would stay there again.
Ester, 3-night trip