Hotel H12

3.0 star property
City-center hotel within walking distance of Main Market Square

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Photo gallery for Hotel H12

Front of property
Junior Suite | 1 bedroom, hypo-allergenic bedding, desk, soundproofing
Reception
Lobby sitting area
Reception
Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle. Also, this hotel is within a short drive of Oskar Schindler Factory.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Spa services
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Bus station shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Offsite parking available
  • Mini-fridge

Room options

Available filters for rooms
Showing 3 of 3 rooms

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Deluxe Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
32 Swietego Tomasza, Kraków, Malopolskie, 31-014

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 5 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Galeria Krakówska - 8 min walk - 0.7 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • John Paul II - Balice Airport (KRK) - 28 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 14 min drive
  • Kraków Główny Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪House of Beer - ‬1 min walk
  • ‪Taj - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪wilczy dół - ‬2 min walk
  • ‪Moaburger - ‬2 min walk

About this property

Hotel H12

Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle. Also, this hotel is within a short drive of Oskar Schindler Factory.

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Offsite parking nearby (PLN 120 per day; reservations required)
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Boat tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site
  • Spa services

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • 1 stairs to reach property

Room amenities

Be entertained

  • 112-cm Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80 per pet, per day

Parking

  • Parking is available nearby and costs PLN 120 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

Does Hotel H12 offer free cancellation for a full refund?

Yes, Hotel H12 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel H12?

Yes, cats and dogs are welcome. There's a charge of PLN 80 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel H12?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel H12?

Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.

What are the check-in and check-out times at Hotel H12?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel H12 and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Hotel H12 also has spa services.

What's the area around Hotel H12 like?

Hotel H12 is in Kraków Old Town, a short 4-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.

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Reviews

Hotel H12 Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as great, excellent, and amazing with a variety of choices. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room

Reviews

10/10 Exceptional

Siisti ja hiljainen hotelli hyvällä sijainnilla.
Esa, 3-night trip

10/10 Exceptional

Lived up to hopes and wishes

Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well.
Steven, 3-night trip

10/10 Exceptional

Staff are very accomodating even on our last minute and frequent change of times request for packed breakfast.
liza, 3-night trip

10/10 Exceptional

Great city centre location Clean and big rooms Nice size beds
David Sinclair, 2-night trip

10/10 Exceptional

Mycket bra boende. Nära till mycket
Anna, 4-night trip

10/10 Exceptional

H12 was an excellent location for our stay in Krakow. Our room was very clean and comfortable. Breakfast buffet was great. Overall a great place to stay.
Jacqueline, 3-night trip

10/10 Exceptional

Great location, friendly staff
Kathryn, 4-night trip

10/10 Exceptional

Loved the hotel, great location, right in the old town
Barry, 1-night trip

10/10 Exceptional

I would highly recommend staying here, it is in a great location, the hotel was very clean and the staff couldn’t do enough to help you, we really enjoyed it and would stay here again
Jade, 4-night trip

10/10 Exceptional

Very friendly and newly renovated rooms
Nima, 2-night trip

10/10 Exceptional

Great place to stay in a central location

Really enjoyed our stat in Krakow. Hotel was very central although finding it by car was difficult. I thought I had booked a car parking spot but it may have been my error. The reserve car parking option was 5 mins walk but navigating to it by car was over 2km and 10 mins. Breakfast was excellent. Plenty of choice - mainly salads and cold buffet.
David, 3-night trip

10/10 Exceptional

Ett bra hotell!

Stora rum, bra sängar. Bra läge i gamla stan. Godkänd frukost. Trevlig personal.
Mats, 5-night trip

8/10 Very good

Everything was great
Vladimir, 1-night trip

10/10 Exceptional

Sehr sauberes Hotel mit einem Frühstücksbuffet, das keine Wünsche offen lässt. Super Standort und nur einen Sprung vom Zentrum entfernt
Susan Schomanek, 3-night trip

10/10 Exceptional

Excellent location

Excellent location , very comfortable beds
Irina, 3-night trip

10/10 Exceptional

We had a fantastic stay in Krakow and the H12 hotel is ideally situated just a short walk from the main square. The hotel room was clean and spacious. Free water in the rooms and free coffee and cakes in reception were a nice bonus. Buffet breakfast was always well stocked and included a variety of Polish hot and cold dishes. Hotel happy to look after your luggage on checkout.
Simon, 4-night trip

10/10 Exceptional

Tidy, clean and great value.

Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city.
S, 3-night trip

10/10 Exceptional

Great stay in old town

Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay!
Timothy, 3-night trip

10/10 Exceptional

Thoroughly enjoyable
Johnathan, 6-night trip

10/10 Exceptional

Flying Visit

Great location minutes from the Old Town and short walk to Krakow main station for easy transfer from the airport.
Lorna, 2-night trip

6/10 Good

staff was so kind but the noise from drunk ppl outside of the hotel was horrible.
young joong, 1-night trip

10/10 Exceptional

A well located property 2 minutes away from the main square but away from the noise. A definite recommendation
LISA, 3-night trip

10/10 Exceptional

Excellent service and a great location!
David William, 3-night trip

10/10 Exceptional

Posizione perfetta, centrale a 300 metri dalla piazza principale di Cracovia, colazione ottima Personale gentile Stanza spaziosa, calda e pulita.
Nello, 4-night trip

8/10 Very good

Great location in Old town and convenient to the train station also.
Christy, 2-night trip