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Aparthotel

Quest Newcastle West

4.5 star property
Luxury aparthotel within easy reach of Newcastle Civic Theater

Choose dates to view prices

Quest Newcastle West, near Newcastle Beach and Showground, offers a luxurious retreat with helpful staff. Stay connected with in-room WiFi and enjoy the on-site gym or barbecue grills.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Microwave
  • Gym
  • Parking available
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • 78 apartments
  • Housekeeping on weekdays
  • Fitness center
  • Self parking
  • Business center
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Cookware, dishware, and utensils
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY928
CNY1,021 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

Studio | 1 bedroom, in-room safe, desk, blackout drapes

Studio

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | 1 bedroom, in-room safe, desk, blackout drapes

Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | 1 bedroom, in-room safe, desk, blackout drapes

Two Bedroom Executive Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
2 bathrooms
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior
Holiday Inn Express Newcastle by IHG
  • Free breakfast
  • Parking available
  • Free WiFi
  • Connecting rooms available
9.2 out of 10, Wonderful, 1,003 reviews
The price is CNY654
CNY719 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express Newcastle by IHG
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About the neighborhood

Map
787 Hunter Street, Newcastle West, NSW, 2302

What's nearby

  • NEX - 12 min walk - 1.1 km
  • Newcastle Civic Theater - 17 min walk - 1.5 km
  • Newcastle City Hall - 17 min walk - 1.5 km
  • Newcastle Showground - 3 min drive - 2.3 km
  • Newcastle Beach - 3 min drive - 2.7 km

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 25 min drive
  • Newcastle Interchange Station - 2 min walk
  • Hamilton Station - 17 min walk
  • Civic Station - 17 min walk

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪Kai Dumpling - ‬6 min walk
  • ‪Morning Market - ‬2 min walk
  • ‪The Lass O'Gowrie Hotel - ‬6 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Quest Newcastle West

Quest Newcastle West puts you within a 15-minute drive of Newcastle Beach and Lake Macquarie. Other highlights include a fitness center, and apartments offer flat-screen TVs and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Property size

    • 78 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (AUD 35 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available
  • Limited onsite parking

Family friendly

  • Cribs (infant beds): AUD 10 per night

Food and drink

  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Water dispenser
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50 per night

Bathrooms

  • Shower
  • Shampoo
  • Free toiletries
  • Hair dryer
  • Towels provided
  • Soap
  • Toilet paper

Entertainment

  • 43-inch flat-screen TV with digital service
  • Netflix
  • Streaming services
  • TV in a common area

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk
  • Conference space

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Vending machine
  • Banquet hall
  • Front desk (limited hours)

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 78 rooms
  • Built in 2017

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10 per night
  • Rollaway beds are available for AUD 50 per night

Parking

  • Uncovered self parking costs AUD 35 per day

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Surcharges apply for use of the sofa bed in the guestrooms.

Also known as

Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West

Frequently asked questions

Does Quest Newcastle West offer free cancellation for a full refund?

Yes, Quest Newcastle West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quest Newcastle West?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quest Newcastle West?

Yes. Self parking costs AUD 35 per day. Parking spots may be limited.

What are the check-in and check-out times at Quest Newcastle West?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Quest Newcastle West and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Quest Newcastle West like?

Quest Newcastle West is a short 2-minute walk from Newcastle Interchange Station and 13 minutes' walk from NEX.

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Reviews

Quest Newcastle West Reviews

9.0

Wonderful

9.6

Cleanliness

7.8

Location

9.0

Staff & service

8.4

Eco-friendliness

9.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Lobby
Live music
Parking
Apartment

Reviews

10/10 Exceptional

Great stay ... staff very friendly and helpful
Rosa Angelica, 2-night trip

8/10 Very good

Great to see an old Museum converted to a motel.
Steve, 1-night trip

10/10 Exceptional

Amazing old building
Jana, 3-night trip

10/10 Exceptional

Very friendly and helpful and friendly staff. Walking distance to cafes and restaurants
Simone, 2-night trip

10/10 Exceptional

Very helpful staff
Karen, 1-night trip

10/10 Exceptional

Great place

Stay was very good, rooms are serviced everyday, fresh towels, soap, shampoo, conditioner , coffee, milk, tea, everyday replenished. Staff are very friendly...travis was awesome! Highly recommended.
Florentino, 3-night trip

8/10 Very good

Room smelt a bit musty but was clean and comfortable for the night.
Anson, 1-night trip

8/10 Very good

Quest hotel Newcastle

Very convenient situated. Close to Market town - Newcastle Interchange- trams and trains. Parking was a bit too expensive overnight. Missed fresh air in room
Maureen, 4-night trip

10/10 Exceptional

Very friendly and helpful staff that helped with dining options and local knowledge. Close to light rail which gave access to other parts of Newcastle. There’s a lot of building in the area which restricts some pedestrian access was travelling with people with mobility issues. Comfortable stay, would recommend.
Catherine, 2-night trip

6/10 Good

The lady at reception was very rude and wasnt nice or easy to deal with . The place was nice and clean but over priced for what it is when parking isnt included and you pay additional for parking .
David, 2-night trip

10/10 Exceptional

Great but no bar or cafe so not socially inviting. Also no pool.
Steve, 1-night trip

8/10 Very good

There was was quite a bit of traffic noise.
Julie, 2-night trip

8/10 Very good

New, so good condition. Bathroom design was poor. Toilet location to shower entry was not practicable

10/10 Exceptional

Single use plastics for toiletries were the only disappointment
Steve, 1-night trip

10/10 Exceptional

The team were very accommodating when we realised the beautiful 2 bedroom apartment we booked was on the top floor and then an additional set of stairs to get up to the apartment. My mum had recent knee surgery and found it difficult to get up the set of stairs. When we spoke to the team at reception they were more than happy ro accomodate and move us to the ground floor which was much better for my mum. The apartment was clean, spacious and came with all the things like shampoo, conditioner and body wash which smelt amazing!! Would definitely recommend and will be back
Lisa, 1-night trip

10/10 Exceptional

Amazing

Amazing place to stay with probably the best check in staff I’ve met in the last 30 years of travelling around, very knowledgeable and helpful. Will be recommending to any of my family and friends that ever stay in Newcastle.
Paul, 1-night trip

10/10 Exceptional

Loved this hotel - the building was great, our room was massive and beautiful. Will definitely stay again
Anthony, 2-night trip

10/10 Exceptional

Great facility , just needed to know you had to pre book secure parking
Geoff, 1-night trip

10/10 Exceptional

Had a lovely week at the apartment. The building has a lovely charm and the rooms are spacious, modern and has everything you need. Would definitely stay again!
Jessica, 5-night trip

10/10 Exceptional

The staff were so kind to both me and my autistic daughter. They engaged in all of her conversations and made sure she had the most fantastic stay!
Kelly, 1-night trip

8/10 Very good

I appreciated the local tourist information which was made available in the foyer
lisa, 1-night trip

8/10 Very good

Overall an impressive experience. Convenient location, rooms of high quality and the customer service was exceptional. For 5-star rating would just need some form of in-house eatery and additional parking within security gates. Highly recommended nonetheless.
paul, 1-night trip

10/10 Exceptional

Thoroughly enjoyed our stay, apartment was very well equipped and the beds very comfortable. The complimentary toiletries were high quality. Kids loved the experience. Enjoyed walking along the harbour in the early morning sun. Parking was good and reception staff friendly. Good value for money.
Janet, 1-night trip

6/10 Good

Ok for a quick stay

Clean, older building than expected. Bed was very firm, pillows were comfortable. No nice view, shower had cracked tiles and a little mould. Good quality toiletries.
Kim, 1-night trip

4/10 Fair

Bad sewerage smell in the bathroom stunk the room

Terrible smell from the bathroom. Smelt like sewerage. No indication was given of cost of parking on the street prior. Had it been raining entering the property would have been a night with a car and no parking. Reception staff were great but no tissues, no Gideon bible, no note book or pen in the room and no moisturiser. Was lacking in some areas particularly the smell.
Steven, 2-night trip