We loved the property, the location was not bad, we would have preferred the bell staff to deliver our luggage to the room which was upstairs on arrival. Also when we departed we had to carry our bags to reception, not bad but would have preferred them to be picked up.
Next would be the greeting no one greeted us unless we were going to eat int he restaurant, maybe we are spoiled because we are used to people whomever they are and whatever their position would at least greet us with a hello.
Overall, we had a good time and the place was beautiful, we did a tour of the island and also did the bioluminescent tour.
We will go back to the island not sure we will stay here again, but it was not a bad experience.