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Capital Inn and Suites

2.5 star property
Salem hotel in city center

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Photo gallery for Capital Inn and Suites

Hallway
Interior
Property entrance
2 Queen Beds Non Smoking | Hypo-allergenic bedding, desk, soundproofing, free WiFi
Exterior
In North East Salem, Capital Inn and Suites offers a convenient retreat with laundry facilities and in-room WiFi. With free self parking, RV/bus/truck parking, an elevator, guests can unwind knowing their needs are met. The 24-hour front desk is always ready to assist.

Reviews

4.4 out of 10

Popular amenities

  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (6)

  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Tour/ticket assistance

Feel at home (6)

  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Refrigerator (on request)
  • Free self parking

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Bed Non smoking

King Bed Non smoking | Hypo-allergenic bedding, desk, soundproofing, free WiFi

King Bed Non smoking

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Cable/satellite channels
Desk
Daily housekeeping
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Non Smoking

2 Queen Beds Non Smoking | Hypo-allergenic bedding, desk, soundproofing, free WiFi

2 Queen Beds Non Smoking

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Private bathroom
Cable/satellite channels
Desk
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1875 Fisher Road, Salem, OR, 97305

What's nearby

  • Oregon State Fairgrounds Pavilion - 2 min drive - 1.7 km
  • Willamette University - 6 min drive - 4.2 km
  • Salem Hospital - 6 min drive - 4.5 km
  • Elsinore Theater - 6 min drive - 4.9 km
  • Salem Riverfront Park - 6 min drive - 4.8 km

Getting around

  • Salem, OR (SLE-McNary Field) - 7 min drive
  • Portland International Airport (PDX) - 65 min drive
  • Salem Station - 12 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chen’s Family Dish - ‬9 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Pietro's Pizza - ‬13 min walk

About this property

Capital Inn and Suites

Enjoy your visit to Salem with a stay at Capital Inn and Suites. You'll have free perks like WiFi and self parking.

Languages

English

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Accessibility

  • Elevator

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub only
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Americas Best Value Inn Hotel Salem
Americas Best Value Inn Salem
Americas Best Value Salem
Capital Inn and Suites Hotel
Capital Inn and Suites Salem
Capital Inn and Suites Hotel Salem

Frequently asked questions

Does Capital Inn and Suites offer free cancellation for a full refund?

Yes, Capital Inn and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Capital Inn and Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Capital Inn and Suites?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Capital Inn and Suites?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM.

What's the area around Capital Inn and Suites like?

Capital Inn and Suites puts you in North East Salem, in the heart of Salem. Popular attractions include Oregon State Fairgrounds Pavilion, which is 3 minutes away by car.

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Capital Inn and Suites Reviews

Reviews

4.4

4.8/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Refrigerator
Lobby
Car
Toilet
Weather
Elevator
Bathroom

Reviews

10/10 Excellent

This property is a great value.
Richard, 1-night trip

10/10 Excellent

Great stay hreat price
gabriel, 1-night trip

10/10 Excellent

Great service.
Mario G, 1-night trip

10/10 Excellent

Amazing
Elisabeth, 2-night trip

10/10 Excellent

Wonderful Understanding staff! Very quick to dive problems too!
Jenalyn, 1-night trip

6/10 Okay

I found the room very dark, outdated decoration. Good cost-benefit.
Marcio, 1-night trip

2/10 Terrible

We never checked in!! The lobby was empty. Empty of people AND furniture. There were people hanging around in the parking lot. As two women traveling, we did NOT feel safe to even exit the car!!
Paul, 1-night trip

2/10 Terrible

Stay if you like roaches

TVs don’t work and require some type of service to make them work also we woke up at 2am with roaches in our bed my wife and I left at 230am and slept in the car will never stay here again
Gerrit, 1-night trip

4/10 Poor

only good things TV has able to show the baseball game I wanted to watch and bed was alright (pillows sucked-but I brought my own). Listed as having wifi but did not, no ice machine, shower water luke warm at hottest and it was cold at cold setting and cold at hot setting and luke warm somewhere in-between, Carpet had not been vacuumed recently.
jon, 2-night trip

2/10 Terrible

Creepy place, damaged walls in hallways, unfinished walls inside the room, was mold stinking, sticky floors, bed cover within the cigarette burned hole, cabinets missing doors. Very nasty one
Aleksandr, 2-night trip

2/10 Terrible

What I didn't like was the manners of the morning staff to accuse me of smoking in my room and I hadn't been I'll never go back to that toilet ever again
Peter, 1-night trip

2/10 Terrible

Looked like dried blood splattered on the wall when you walk in the room. There was a brown stain on sheets. The room smelled like stale smoke. It was truly disgusting.
2-night trip

6/10 Okay

We only stayed one night but the over all experience was not the best. The front desk was excitable but she acted like we were inconveniencing her a bit. When we would go in and out of the she never said anything just looked at her phone. She was on her phone talking to someone while we were checking in. The room was fine and clean.
Jill, 1-night trip

4/10 Poor

There was no refrigerator as shown in description. Furniture was broken and bathroom door was broken.
Megan, 1-night trip

4/10 Poor

The room itself was fine. It was affordable for a reason though. Walking through the hallway, it felt very rundown. Some rooms even had the room number written on the wall with a Sharpie. The overall clientele that stay there, I wouldn’t trust to even ask directions. As long as you don’t have valuables to leave in your room, don’t mind noise and are ok with knowing you’re not getting access to even a vending machine… it’s affordable.
Ashley, 1-night trip

2/10 Terrible

Arrived for check in and my payment method was not acceptable. No notice was posted during the booking process. Location does not accept prepaid debt cards or non-bank debt cards.
Anthony, 2-night trip

8/10 Good

Check in was quick. There was no remote for the TV but I found the button on the TV to turn it on. I was given a remote and directions on programming it but I couldn't figure it out. One paper was hard to read. The remote for the TV didn't work.
Rosanna, 1-night trip

2/10 Terrible

I had to request a different room 3 times due to unknown substances dripping down the walls, stuff smeared on the windows, and hair in the sheets. I took pictures of the things i am talking about. I ended up leaving and staying elsewhere after the 3rd room change. I tried to get my money back and told them i am not staying there showing them the obvious cleanliness issues but the wouldn't refund my money.
Jennifer, 1-night trip

2/10 Terrible

Not all amidities where provided

We paid for Wifi and refrigerator and didn't get neither one.
Galen, 5-night trip

2/10 Terrible

Very run down, The rooms are in bad shape, broken/missing appliance's, graffiti in the rooms, plaster on the walls crumbling in places. WiFi is there but an extremely weak signal. It doesn't reach into the rooms, just really the main lobby and into some of the hallways. Be prepared to be nearly frisked every time you enter. Don't know if its for safety? Or to keep none guests out. Very strict policy on visitors. No visitors or risk losing your room. either way its not reassuring.

2/10 Terrible

Super GHETTO and nasty. Bath faucet stuck out of the wall at least 2 inches. Sink was clogged. Mold in the ceiling. Finger and hand prints on the headboard as well as bathroom mirror. Microwave and fridge, but no coffee pot. No breakfast or even coffee offered in the lobby. Dirty room, dirty hallways. Dirty elevator. Garbage outside in the parking lot. Just gross.
Jennifer, 2-night trip

6/10 Okay

The room was clean and had what I needed but there was no wi-fi, it would not connect. I asked the desk clerk but he said ‘that happens all the time’ ‘it has to do with the walls’ he told me to keep trying but there was nothing he could do to help. I was unable to connect. This left me with a sour taste in my mouth, it was billed as an amenity, but turned out to be unavailable.
Paul, 1-night trip

6/10 Okay

New Owners New to the Business

In the process of a remodel so everything is not yet situated. If there was wifi, I wasn't informed. No luxuries, only the cheapest products. No coffee machines, ice buckets, or Bibles in the room. The phone was missing all of the buttons and wasn't even plugged in. New smart tv and showers but the shower curtain didn't come down far enough. Looked and smelled like there was new paint but it was not professionally done. The black doors and accents gave the hotel a gloomy feel. I would not be staying here again.
1-night trip

6/10 Okay

Under renovation - haven't hit their stride yet

This hotel is under renovation - from the lobby to the rooms. Everything seems half-finished, like when you hire your unemployed brother to do a kitchen remodel. There were new carpets and flooring in my room, but no molding it had an unfinished look. The beat up furniture didn't meet the standard of the new floors. I'm hoping furniture replacement is on the agenda. This hotel might be fine in six month. For now it's a work in progress. It also had an unwelcoming vibe. There were signs taped up with rules about how many people can ride in the elevator, or which credit cards they wouldn't accept (the list was long), or whether you could have visitors in your room. It had a "stay off of my lawn" feel to it. The staff were friendly and helpful but the property has a long way to go.
Brian, 1-night trip

2/10 Terrible

The room was filthy, walking around the room made my feet dirty. There were crumbs in the bedding, stains on the sheets. My table lamp didn't work, the phone didn't work, the outlet was hanging out of the wall and I had to program the TV myself. The front desk person tried to collect my deposit twice and kept leaving the front desk area so I had to call the hotel from my cell phone from the front desk when I accidentally got locked out of my room. The morning lady walked into my room as she was doing a check on rooms of guests that's checked out when I told her I was not checking out until 11. She went in anyway. Very disappointed dissatisfied and would never stay again. I want a refund but they make you sign off on no refunds before even seeing the room!
Sarah, 1-night trip