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Alpenpalace Luxury Hideaway & Spa Retreat

5.0 star property
Mountain hotel in Valle Aurina with 2 restaurants and spa

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Photo gallery for Alpenpalace Luxury Hideaway & Spa Retreat

3 indoor pools
Suite (Naturell) | Premium bedding, down comforters, minibar, in-room safe
Garden
Suite (Jardin) | Premium bedding, down comforters, minibar, in-room safe
Front of property - evening/night
Nestled near Castle Tures, Alpenpalace Luxury Hideaway & Spa Retreat offers a haven for families and outdoor enthusiasts. Enjoy fitness classes, mountain biking, or Pilates before relaxing with a body treatment at Spa Alpin. With two on-site restaurants, three indoor pools including a waterslide and children's pool plus free in-room WiFi you'll find endless opportunities to unwind.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • Pet friendly
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 indoor pools
  • Free train station pick-up
  • Ski storage
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Hot tub

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate sitting area

Room options

View all photos for Suite (Residence)

Suite (Residence) | Premium bedding, down comforters, minibar, in-room safe

Suite (Residence)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Private Spa)

Suite (Private Spa) | Living room | Flat-screen TV, DVD player

Suite (Private Spa)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Naturell)

Suite (Naturell) | Premium bedding, down comforters, minibar, in-room safe

Suite (Naturell)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jardin)

Suite (Jardin) | Premium bedding, down comforters, minibar, in-room safe

Suite (Jardin)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Alpensuite)

Studio (Alpensuite) | Premium bedding, down comforters, minibar, in-room safe

Studio (Alpensuite)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, minibar, in-room safe

Single Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, minibar, in-room safe

Premier Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Belvedere)

Junior Suite (Belvedere) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Belvedere)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Romanticism)

Double Room (Romanticism) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Romanticism)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Palace)

Double Room (Palace) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Palace)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Country Life)

Double Room (Country Life) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Country Life)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Asia)

Double Room (Asia) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Asia)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

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8.6 out of 10, Excellent, 42 reviews
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About the neighborhood

Map
Via Gisse 32, Valle Aurina, BZ, 39030

What's nearby

  • Castle Tures - 7 min drive - 6.2 km
  • Klausberg Ski Area - 7 min drive - 6.3 km
  • Klausberg Gondola - 8 min drive - 7.4 km
  • Valli di Tures e Aurina - 8 min drive - 7.4 km
  • Riva Waterfalls - 12 min drive - 9.0 km

Getting around

  • Kranebitten Airport (INN) - 118 min drive
  • San Lorenzo Station - 26 min drive
  • Brunico North Station - 28 min drive
  • Brunico/Bruneck Station - 29 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosmarin - ‬6 min drive
  • ‪Icebar Sand - ‬6 min drive
  • ‪Hexnkessl - ‬7 min drive
  • ‪Kraeuterrestaurant Arcana - ‬14 min drive
  • ‪Konditorei Cafè Röck - ‬6 min drive

About this property

Alpenpalace Luxury Hideaway & Spa Retreat

Alpenpalace Luxury Hideaway & Spa Retreat is a great choice for a stay in Valle Aurina. Guests can visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments, and Alpenpalace, one of 2 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 3 indoor pools, a poolside bar, and a health club.

Languages

English, French, German, Italian

More about this property

VISIBILITY

At a glance

Hotel size

    • 29 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Covered onsite valet parking (EUR 15 per day)
    • Onsite extended parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle (available on request)*
    • Free train station pick-up

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Mountain biking
  • Helicopter/airplane tours
  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Business center
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • 3 indoor pools
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Double sofa bed
  • Premium bedding
  • Rollaway/extra bed available
  • Crib/infant bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Spa Alpin has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Alpenpalace - This restaurant serves breakfast and dinner.
Aurea Vallis - This restaurant serves lunch and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35.00 per pet, per night

Parking

  • Covered valet parking costs EUR 15 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT021108A1HN52CBBR

Also known as

Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina
HELP_OUTLINE

Frequently asked questions

Does Alpenpalace Luxury Hideaway & Spa Retreat offer free cancellation for a full refund?

Yes, Alpenpalace Luxury Hideaway & Spa Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alpenpalace Luxury Hideaway & Spa Retreat?

Yes, there are 3 indoor pools and a children's pool.

Are pets allowed at Alpenpalace Luxury Hideaway & Spa Retreat?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 35.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Alpenpalace Luxury Hideaway & Spa Retreat?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Alpenpalace Luxury Hideaway & Spa Retreat?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Alpenpalace Luxury Hideaway & Spa Retreat?

Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Alpenpalace Luxury Hideaway & Spa Retreat and nearby?

Have fun with onsite activities like mountain biking and hiking. Additional recreation onsite includes fitness classes, helicopter/airplane tours, and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 indoor swimming pools. Alpenpalace Luxury Hideaway & Spa Retreat also has a waterslide, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Alpenpalace Luxury Hideaway & Spa Retreat?

Yes, there are 2 onsite restaurants.

Does Alpenpalace Luxury Hideaway & Spa Retreat have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alpenpalace Luxury Hideaway & Spa Retreat like?

Alpenpalace Luxury Hideaway & Spa Retreat is located a short 18-minute walk from Maranatha Folk Art & Nativity Museum.

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Alpenpalace Luxury Hideaway & Spa Retreat Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Gute Ausgangslage für Wanderung. SPA Bereich Ausreichend. Essen gut, Buffet überschaubar.
Josef, 7-night trip

8/10 Very good

Silenziosa. Ottima spa. Ottima cucina. Servizi da migliorare
daniele, 5-night trip

10/10 Exceptional

Simone, 3-night trip

10/10 Exceptional

Sehr ruhig - zum Ausspannen geeignet. Alles sehr sauber. Hervorragendes Speisenangebot (Frühstück in Buffetform und frisch zubereitete Eigerichte, Frisch gepresste Säfte, Obst ohne Ende, Kuchen-/Obst-Buffet am Nachmittag, abwechslungsreiche und kreative 7-gängige Abendmenüs im Rahmen der Halbpension, gewaltige Weinauswahl mit geschultem Personal), einzigartige Pool- und Saunalandschaft, sehr gute Massagen,....
Herwig, 14-night trip

10/10 Exceptional

Fantastik ophold

Service, spa faciliteter, morgenmad og aften menu i absolut topklasse. Dyrt men god value for money.
Carsten nøddebo, 3-night trip

10/10 Exceptional

Super hotel 5 stelle meritate

Super eccellente relax, hotel a 5 stelle meritatissime in tutto, dalla Spa, al ristorante, il comfort delle camere, la pulizia, la gentilezza. Ovviamente al costo di un 5 stelle.
2-night trip

10/10 Exceptional

Ski WE

Immer wieder gerne ein WE zum Ski fahren. Hotel liegt zwischen den kleonen aber feinen Skigebieten Klausberg und Speikboden. Sehr gutes Essen, Frühstück und Abendessen. Sehr freundliches und zuvorkommendes Personal.
Philipp, 3-night trip

6/10 Good

Alexamder, 1-night trip

10/10 Exceptional

Personale gentilissimo, servizio impeccabile, ottimo cibo e strutture pulitissime.
Mario, 8-night trip

10/10 Exceptional

Bibbi, 3-night trip

10/10 Exceptional

Excellent Property all around
2-night trip

10/10 Exceptional

Amazing

Accoglienza stupenda, ci siamo sentiti a casa!
Alessandro, 2-night trip

10/10 Exceptional

Wunderbar

Nadine, 3-night trip

10/10 Exceptional

Vacanza da sogno

Lapo, 3-night trip

10/10 Exceptional

Un gioiello nella Valle

Attenzione al cliente elevata. Stanza grande e pulita. Colazione, spuntino e cena sempre ai massimi livelli. SPA grande con diverse saune e piscina riscaldata. Forse il personale dovrebbe spiegare di più le caratteristiche della stanza perchè è molto tecnologica. Per il resto tutto impeccabile.
Stefano, 3-night trip

10/10 Exceptional

Since 10 years very high quality

We are going now there for 10 years and every year we have had an amazing experience. The staff is very friendly and the included half board was terrific.
Stefano, 4-night trip

10/10 Exceptional

La struttura e' molto bella, elegante e tenuta molto bene.
3-night trip

10/10 Exceptional

Simon, 4-night trip

8/10 Very good

Come a casa

Sempre bello
luca, 2-night trip

10/10 Exceptional

Hotel molto bello con servizi eccellenti; personale disponibile ed altamente professionale. Spa all'altezza delle 5 stelle.
2-night trip

8/10 Very good

Alexey, 2-night trip

10/10 Exceptional

Winter-Entspannung PUR...

Tolle Entspannung in malerischem Ambiente - schöner Wellness-Bereich (Sauna, Außen-Whirlpool) und intensive Massage.Anwendungen. Gehobene Weinkarte von Südtiroler Winzern, dazupassend für das nett angerichtete Abendessen - jeden Tag neu genießen. Lediglich die Intensität der Gewürze war sehr mild abgestimmt; wahrscheinlich um jeden Geschmack zu treffen. Uns wurde ein kostenloses Upgrade des Zimmers angeboten, was wir gerne angenommen haben. Die Sauberkeit ist hervorragend (2x täglich Zimmerreinigung!) und am Abend wird selbstverständlich das Bett aufgedeckt und das Zimmer abgedunkelt. Die Cocktails am Abend vor dem Kamin sind ebenso nicht zu verachten und ordnen sich preismäßig dem gehobenen Ambiente unter. Viele Freizeitmöglichkeiten im Winter (Skifahren, Langlaufen, Tourengehen, Pferdeschlitten, Rodeln, Winterwandern, etc.) in der näheren Umgebung - es wird einem nicht langweilig! Rundum gesagt: Ein erwarteter - der Hotelkategorie entsprechender - Kurzurlaub, der jedem gefallen wird, der etwas Besonderes in entspannter, ruhiger Umgebung sucht.
Roland, 3-night trip

10/10 Exceptional

Das BESTE Hotel im Ahrnthal

Das Alpenpalace ist für uns ganz einfach gesagt ein super Hotel von A - Z. Die Freundlichkeit des gesammten Personals ist sehr schwer zu toppen und viele Hotels könnten hier einiges lernen bezüglich Gastfreundschaft. Unsere Suite war seh geräumig und hatte alles was wir uns wünschten, ruhig, geräumig, schnelles Internet, Badeartikel und Kaffee/Tee Service und vieles mehr. Das Restaurant bat ein sehr reichhaltiges FrüstücksBuffet und es wurden auch Würstel, Omletten und andere Warme Speisen Frisch zubereitet! Das Abendessen in unserem Fall war im Angebot mit drin und es hat neben dem Salatbuffet, Käsebuffet, Kaltspeisenbuffet und Dessertbuffet, immer noch eine, Vorspeise, Hauptspeise (nach Wahl) dabei um das ganze abzurunden. Somit hatte man die wahl bis ab zu Sieben Gängen und kann sehr lange Schlemmen. Auch beeindruckend ist die Weinkarte welche sich sehen lassen kann. Neben vielen sehr guten einheimischen Weinen gab es ein sehr gut ausgewähltes Angebot an internationalen Weinen. Das Hotel bietet sehr viel Raum und Platz wo man sich entspannen kann. Die Runde Bar in mitten des hotels ist echt cool und ladet zum verweilen ein. Das Absolute highlight ist sicherlich das Wellness Angebot welches wir jedoch nicht besucht haben da es für uns sehr viel den ganzen Tag ausserhalb zu unternehmen gab(können wir daher nicht detailliert bewerten).
Reto, 3-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

Amazing spa

Amazing spa. Very nice heated outdoor pool and jakuzi with nice mountain views. High quality 5-7 course dinner with local specialties.