Does Heritage Suites Hotel offer free cancellation for a full refund?

Yes, Heritage Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heritage Suites Hotel?

Yes, there are 9 indoor pools and an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Heritage Suites Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Heritage Suites Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Heritage Suites Hotel?

You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.

What is there to do at Heritage Suites Hotel and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 9 indoor swimming pools. Heritage Suites Hotel also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Heritage Suites Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Asian cuisine.

What's the area around Heritage Suites Hotel like?

Heritage Suites Hotel is a short 2-minute walk from Miniature Replicas of Angkor’s Temples and 5 minutes' walk from Charles de Gaulle Road.

Heritage Suites Hotel, Siem Reap: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 6, 2025

A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.

Monique, 3-night trip

10/10 Exceptional

Dec 4, 2024

This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast

10/10 Exceptional

Oct 20, 2024

Incredible Stay !

Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you

Tal, 3-night trip

10/10 Exceptional

Dec 1, 2022

Loved the private pool, and the staff were super accommodating and helpful.

10/10 Exceptional

Mar 5, 2024

This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.

Christine, 4-night trip

8/10 Very good

Aug 7, 2023

The room is very spacious and of good style. The food is great and staff members are very friendly!

Lai Man Winnie, 2-night trip

10/10 Exceptional

Sep 26, 2022

A property where the whole staff makes feel like home. Very quiet safe and nice area, where you could walk 10-15mn to get to the main places. Food is also good.

Feres, 4-night trip

10/10 Exceptional

Mar 11, 2023

Excellent hotel, great staff and service, great location, ideal to explore Siam Reap and the temples. The room and the breakfast were perfect. The activities team very helpful in organising everything for us. Highly recommended.

Xavier, 4-night trip

10/10 Exceptional

Feb 17, 2024

Romantic ambience

Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic

Daniel, 2-night trip

10/10 Exceptional

Mar 20, 2023

This hotel deserves 10/10 rating. Loved our stay. The staff was unbelievably pleasant and wonderful. Tola and Phanith were outstanding. The property is clean. It is walking distance to pub street but quiet and relaxing. Breakfast was also superb! Highly recommend!

Inez A, 3-night trip

10/10 Exceptional

Oct 1, 2023

I almost wanted to live there. Went for one night, stayed for three. Incredibly beautiful property, lush gardens and grotto pool, staff became like family, beautiful spa, TukTuk transportation. I will be back!

Melinda, 1-night trip

10/10 Exceptional

Dec 2, 2024

I went for the half-marathon. I met a family. This charming property welcomed me wholeheartedly, and it made the race a much pleasant experience; from the English speaking remok driver who managed my moves around town including the 4:15am departure to the race, to the amazing receptionist who got out of her way to get me the safety pins, from the delicious food to the floral decorations (the gardening staff created an orchid bloom just before the weekend), every detail contributed to a wonderful experience!

ALEXIS, 3-night trip

10/10 Exceptional

May 2, 2023

The hotel is a bit off the beaten path but still close, a 20 minute walk or quick Tuk Tuk ride to areas of interest in Siem Reap. The Spa services were top notch. The Suites are spacious and full of amenities, including a private pool and steam room in ours. The mattress was a little stiff for our liking. The property overall is beautiful, very green and well kept. And the staff were very attentive. I would highly recommend this hotel. It was worth every penny.

Santiago, 3-night trip

10/10 Exceptional

Oct 18, 2024

The property was set in a boutique complex, in a very relaxing setting. Overall, the property is well maintained. The staff were accomodating, very friendly and went out of their way to make the guests feel at home. The breakfast was great and had both western and local options. In addition, the lunch and dinner options were also nice, but Steven at the concierge desk had made some fantastic recommendations for dinner in the local area (I would highly recommend the Embassy) which didn’t disappoint. The hotel is in relatively close proximity to the central area of Siem Reap (pub street and old markets) so if you’re up for a walk it’s about 15 minutes. Alternatively, you can take a tuk tuk for 3 USD. The only down side was that our room was a little overlooked by the adjoining property, otherwise everything else was fantastic.

Peter, 5-night trip

10/10 Exceptional

Jan 17, 2024

What sets this property apart is the wonderful staff, who are so friendly and grateful for your stay - they even learned my name after a couple days. The property is safe, clean, and luxurious. The bungalows give it a private home feeling. The only improvement this property could use is either a site-level water purifier, or a water purifier in each room, because the tap water comes out very faintly brown and smells faintly of sulfur. This is not a criticism of the hotel because it is likely every unfiltered water spigot in Siem Reap has this issue. The water was fine to shower in and bath and they provide bottled water for brushing teeth, but a site-level filter or room-level filter would be the only upgrade I'd made to this otherwise flawless property. Highly recommended to stay here!

Grant, 1-night trip

10/10 Exceptional

Jan 10, 2024

Bed was beautifully decorated “Happy 9th Anniversary” with roses and rose petals 🌹 They have a steam room so awesome for the early morning steam bath and before swimming in the pool. I feel we had the best tour guide Mr Sothea and driver Mr Somedy. We may have done our back homework before going on the tour. Mr Sothea has given us more value with the history of Cambodia. His family and himself as a veteran soldier living it till today. We could see how the past between and present link to temples and mountains we were going to see. He is very clear in English language. He fulfills the fun facts of the building dimensions of the buildings and the moat around them. Very clear the year and event happened like a scholar knowing location of every line in the history book. Best of all emotifying the backstories of the buildings, carvings and statues, bringing them to life. We were like little kids listening in awe! Following every word and voice tonality to look forward to the next mind and emotion stimulation of the joys, the sorrows, passions and happiness like a mind movie. He is a good planner with the trips well thought out like a story board and always on top of what we’d do next. A very fit new grandfather who would climb every wall and “mountain” together with us. I just (want to) feel like every other tourist is envious of us having Sothea to be physically present, filling us up with education, leading us with smooth processes of every cognitive step.

KAIJIE, 3-night trip

10/10 Exceptional

Apr 20, 2025

Excelente Hotel, magnífico en todo sentido!!!

Jorge, 3-night trip

8/10 Very good

Apr 18, 2025

Unterkunft mit schönem Pool, nettes Personal. Etwas komplizierter Umgang mit Wünschen. Etwas zu weit vom Stadtkern entfernt.

Ralf, 3-night trip

10/10 Exceptional

Mar 29, 2025

Beautiful hotel and comfortable stay

We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!

grazyna, 3-night trip

10/10 Exceptional

Feb 16, 2025

The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.

Xavier, 3-night trip

10/10 Exceptional

Jan 29, 2025

Un havre de paix

C'est la troisième fois que nous venons dans cet hôtel. Tout est absolument parfait ! La chambre, le petit déjeuner, la piscine ... cet hôtel représente toujours pour nous un havre de sérénité. La qualité des massages proposés dans le spa de l'hôtel sont également fabuleux :-)

3-night trip

10/10 Exceptional

Jan 13, 2025

Great experience

Great service, good food, spacious clean suites. Highly recommend this hotel.

Rosario A A, 3-night trip

10/10 Exceptional

Jan 5, 2025

Wonderful sanctuary at a perfect location!

Exemplary service, great location, friendly staff. I highly recommend this hotel

Rosario A A, 6-night trip

8/10 Very good

Dec 25, 2024

Godt hotel til prisen

Super beliggenhed, venligt personale og dejligt værelse. Morgenmaden var dog skuffende.

Mads, 3-night trip

10/10 Exceptional

Dec 17, 2024

外のプライベートプールで喫煙できるだけで、素晴らしいです。

FUJIO, 5-night trip

Heritage Suites Hotel

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