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Placencia Resort

4.0 star property
Beachfront hotel with spa, near Maya Beach

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Photo gallery for Placencia Resort

Outdoor pool, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
2 restaurants, breakfast, lunch, dinner served; pizza
Indoor wedding
Suite, 3 Bedrooms, Ocean View (with 2 King&2 Queen Beds High Floor) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Nestled near Maya Beach, Placencia Resort offers a tropical retreat with a private beach and marina. Unwind at the swim-up bar or indulge in spa treatments like massages and body wraps while kids enjoy activities like kayaking and volleyball. The 24-hour gym, poolside bar, and free WiFi keep you connected.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Beach sun loungers
  • Children's pool
  • Beach bar

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
The current price is CNY1,035
CNY1,313 total
includes taxes & fees
Jul 20 - Jul 21

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Villa, 1 Bedroom, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Ocean View

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed (Panoramic View)

Room, 1 King Bed (Panoramic View) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Panoramic View)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Beachfront

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 93 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Ocean View

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Beachfront

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
Down duvet
  • 29 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Ocean View (with 1 Queen&2 King Beds High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Ocean View (with 1 Queen&2 King Beds High Floor)

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 120 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Suite, 3 Bedrooms, Beachfront (with 1 Queen&2 King Beds High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Beachfront (with 1 Queen&2 King Beds High Floor)

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 120 sq m
  • Beach view
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, 3 Bedrooms, Ocean View (with 2 King&2 Queen Beds High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Ocean View (with 2 King&2 Queen Beds High Floor)

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 120 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, 3 Bedrooms, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Beachfront

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 120 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 3 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Ocean View

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 120 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
Down duvet
  • 18.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
Down duvet
  • 18.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Beachfront (King)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Beachfront (King)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Egyptian cotton linens
Ceiling fan
Pillowtop bed
  • 88 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Beachfront

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 59 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 1 Bedroom, Garden View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Garden View

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom (King)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (King)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillowtop bed
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, 921 reviews
The price is CNY828
CNY985 total
includes taxes & fees
Jun 20 - Jun 21
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About the neighborhood

Map
Placencia Rd, Placencia, Stann Creek

What's nearby

  • Maya Beach - 5 min drive - 2.9 km
  • Inky's Mini Golf - 15 min drive - 8.5 km
  • Placencia Beach - 28 min drive - 15.9 km
  • Silk Caye Beach - 29 min drive - 16.6 km
  • Jaguar Bowling Lanes - 33 min drive - 18.3 km

Getting around

  • Placencia (PLJ) - 24 min drive
  • Independence and Mango Creek (INB) - 47 min drive
  • Dangriga (DGA) - 65 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Inky’s 19th Hole Restaurant - ‬12 min drive
  • ‪Quarter Deck - ‬19 min drive
  • ‪NAIA’s Beach Bar & Grill - ‬12 min drive
  • ‪Maya Beach Hotel Bistro - ‬6 min drive
  • ‪1981 restaurant - ‬12 min drive

About this property

Placencia Resort

Placencia Resort offers a private beach where you can sip a drink at the beach bar or relax in a sun lounger, plus you'll have access to onsite scuba diving, snorkeling, and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dining choices include 2 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this Mediterranean hotel include a marina, a free airport shuttle, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 90 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite extended parking

Transfers

    • Free airport shuttle from 6 AM to 9:30 PM*

Offsite

    • Area shuttle within 10 mi*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu
  • Paddleboard on site

What to do

  • On a private beach
  • Ecotours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Paddleboard on site
  • Fishing
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • 12 buildings/towers
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Mediterranean architecture

Accessibility

  • Accessible airport shuttle
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Area rugs in room
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished patio

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Griddle
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

The Placencia Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Dining

Azure Pool Restaurant - This poolside restaurant specializes in pizza and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
The Pier Bar Grill Lounge - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: 16.35 percent of room rate
  • Resort fee inclusions:
    • Fitness center access
    • In-room bottled water
    • In-room coffee

Optional extras

  • Full breakfast is offered for an extra charge of approximately BZD 30 to 50 for adults, and BZD 15 to 25 for children
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Guests under 10 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Placencia
Placencia Hotel
The Hotel Placencia
The Placencia Hotel And Residences Belize
The Resort Placencia
Placencia Resort
Placencia Muy'Ono Resort
Placencia Muy'Ono
Hotel The Placencia, a Muy'Ono Resort Placencia
Placencia The Placencia, a Muy'Ono Resort Hotel
Hotel The Placencia, a Muy'Ono Resort
The Placencia, a Muy'Ono Resort Placencia
The Placencia Resort
The Placencia Hotel
Muy'Ono Resort
Muy'Ono
HELP_OUTLINE

Frequently asked questions

Does Placencia Resort offer free cancellation for a full refund?

Yes, Placencia Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Placencia Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Placencia Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Placencia Resort?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Placencia Resort?

Yes, a free airport shuttle is available from 6 AM to 9:30 PM on request.

What are the check-in and check-out times at Placencia Resort?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Placencia Resort and nearby?

Have fun with onsite activities like kayaking, fishing, and snorkeling. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Placencia Resort also has 2 bars, a private beach, and a fitness center, as well as spa services, a picnic area, and a garden.

Are there restaurants at or near Placencia Resort?

Yes, there are 2 onsite restaurants, featuring alfresco dining, pizza, and ocean views.

Does Placencia Resort have any outdoor private spaces?

Yes, every room features a furnished patio.

What's the area around Placencia Resort like?

Placencia Resort is in Plantation. Popular attractions include Placencia Beach, which is 25 minutes away by car.

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Placencia Resort Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Beach
Shuttle
Villages
Restaurant
Bar
Air conditioning
Ambience

What guests liked

  • The pool was excellent, large, clean, and had a swim-up bar, with some reviewers describing it as "amazing" and "stunning". (19 reviews)
  • The beach at this property is beautiful, clean, and well-groomed with lovely sand and a perfect spot for relaxation. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

A very nice stay I will be staying here again on my next visit for sure
1-night trip

10/10

Wonderful, fast, luggage service and a beautiful hotel to arrive at
1-night trip

8/10

We received very good service, and the rooms and pool were excellent. The only drawback was that the main restaurant was being removed and eventually replaced, so the on-site dining was limited. However, we ended up renting a golf cart and found terrific dining.
7-night trip

10/10

Truly stellar pool with three areas of different depths. This allowed children to play more freely while parents enjoyed the pool. Only complaint was limited food options with highly variable quality. Note this area of Placencia has lots of sea grass and sargassum that washes up on the beaches daily. So depending on your level of comfort swimming in and around it, you may not be able to use the ocean. When it decays it smells heavily of sulfur.
7-night trip

10/10

The staff was extremely accommodating! Very helpful in arranging excursions, transportation, and dining reservations.
4-night trip

10/10

When there it was very nice. The food was okay but way overpriced.
4-night trip

6/10

When we checked in, we were asked to pay a 40 US resort fee that we were not aware of when I booked so that was a sudden surprise. The prices at the restaurant were quite high. The beds were not the greatest. They were on wheels so they moved a lot.. but the pool was amazing. The water was warm. The staff was friendly and kind not usually the kind of place I stay, but I would go back for the pool.
2-night trip

10/10

Beautiful property. The staff was friendly and the room was beautiful.
3-night trip

4/10

Placenta Resort was advertised as a Hyatt hotel but this definitely was not it. We entered the resort and saw that a massive construction renovation project was being undertaken, which resulted in a lot of noise both during the day and at night. The wi fi was very poor and not secure which we had to keep asking staff to fix. They said that someone would fix it, but no one ever did. The rooms were clean and well kept, and staff was nice and helpful, but management was poorly run. The hotel was misrepresented as a Hyatt yet basic amenities such as the shower, WiFi, and “complimentary shuttle” and “laundry” cost an arm and a leg. The shuttle cost $150, and the hotel was $20 a load. We will not be coming back and hope we can get a partial refund.
6-night trip

10/10

Loved it
2-night trip

10/10

Beautiful Hotel. Will definitely stay here next time!
2-night trip

6/10

Outside of the property is beautiful Awesome pool nice beach very cleaned the rooms inside however are very dated our shower was ugly moldy The property is being updated by a new owner should be awesome in the coming years I believe it's a little overpriced for its current condition Only had one meal breakfast was on par
4-night trip

10/10

Lovely resort property, with a beautiful pool and well-groomed private beach. Very clean, professional staff, and cold air conditioner made for a pleasant stay.
1-night trip

6/10

The property is beautiful and the staff was very accommodating but it did not engulf the Belizean culture as I expected it would. The menu did not incorporate the traditional culture or have more than one Belizean option. Most of it was American food. There should be more of the culture and more things to do on the resort outside of the pool/dining. I wish there was more activities at the resort instead of trying to entertain myself most of the time. It was relaxing but I’d like to have fun on vacation too and creating that fun in an unknown area is difficult. I wish there were more food options for me to get to know the areas best things about it. More activities like a food tour provided by the resort like yoga just a celebration of the culture and that was not it.
5-night trip

8/10

Very well maintained and neat to see so many iguanas on the property.
1-night trip

4/10

This resort was underwhelming. The showers were ice cold and had terrible water pressure.
2-night trip

8/10

Property is beautiful, well maintained.
2-night trip

10/10

5 stars
1-night trip

8/10

We truly enjoyed our week at the Placencia resort. The 3 bedroom suite was just right for our multi-generational family trip, the pool was fabulous fun, and the Pier restaurant is peaceful, beautiful, and serves delicious food. I was disappointed to discover that, for what-ever reason, many of the promised amenities that had us choose this resort were not available during our time there: For example, there is only 1 restaurant, there is little that's child friendly asidefrom the pool; the pool and the children's pool are the same thing, meaning our 5 yo had to swim around loud mouthed drunks in the afternoon, if there were laundry facilities we never found them, and the only water sport equipment was available. Its clear the resort is being updated, but the work motto seems to be "it looks okay if you don't get too close." Lovely, bright rooms and ancient lumpy futons to sit on; nicely tiled bathroom and grubby stained bathtub. Etc. I would recommend the Placencia, and I would go back there. I justthink people should be fore-warned that the marketing exceeds the reality.
7-night trip

8/10

Quiet resort with a high level of customer service from the front desk, transportation and maintenance personnel.
4-night trip

6/10

Spacious, friendly staff, good water views.
5-night trip

10/10

Loved this hotel and the staff and the incredible pool. The only thing we missed was a hot tub :)
4-night trip

10/10

I enjoyed my stay at the placencia... there was some confusion on my part since the hotel changed management. My partner problem is the issue with the hot water. We expected it to come on after a while however it did not. I like that there is a security guard and when we come in late from tours but they double checked that we live at the resort. I love the pier and the staff were friendly answering all our questions. Thank you for a great stay.
3-night trip

10/10

Staff was great and welcoming
2-night trip

2/10

For getting this hotel at a “VIP access” was nothing but a lie! The hotel was expensive, the room smelled musty, there was food marks left on the counters, the bathroom floor had bits of toilet paper left, the toilet seat was left open, the extra mirror light didn’t work, there was a broken towel rack pieces left over, one of the head lights were dangling out, our bed headboard was broken, the lamp was broken, and most importantly there reusable water tanks were always empty. When I told this to the front desk, they didn’t do anything. So I was just simply very disappointed for the cost for this resort and wish I would’ve gave my money to the local hotels.