Surrounded by Vienna's grandeur, ARCOTEL Kaiserwasser Vienna offers a tranquil retreat with a sauna and playground. Visit the on-site restaurant, Restaurant UNO, for garden views and delicious meals. Enjoy in-room WiFi, explore the library or take advantage of dry cleaning services.
Messe Wien Exhibition and Congress Center - 3 min drive - 2.5 km
Prater - 4 min drive - 2.8 km
Ernst Happel Stadium - 5 min drive - 3.5 km
St. Stephen's Cathedral - 8 min drive - 5.3 km
Getting around
Vienna International Airport (VIE) - 17 min drive
Handelskai Station - 4 min drive
Erzherzog-Karl Street Station - 4 min drive
Vienna Praterstern Station - 5 min drive
Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
Donauinsel U-Bahn - 10 min walk
Alte Donau U-Bahn - 11 min walk
Airport shuttle (surcharge)
Restaurants
Copa Cagrana - 11 min walk
VIC Cafeteria - 3 min walk
Regus - Vienna, DC Tower - 7 min walk
Krokodü Am Copa Beach - 10 min walk
Vital Lounge - 7 min walk
About this property
ARCOTEL Kaiserwasser Vienna
At ARCOTEL Kaiserwasser Vienna, you'll be within a 10-minute drive of Vienna State Opera and Vienna International Centre. Guests can visit the health club for a workout or grab a bite to eat at Restaurant UNO, which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge, a sauna, and a snack bar/deli. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Kaisermuhlen-Vienna International Centre U-Bahn is 3 minutes and Donauinsel U-Bahn is 10 minutes.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (dogs and cats only)*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 30 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Playground
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Surfing/body boarding nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2007
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Health club
Sauna
Banquet hall
Accessibility
Elevator
Area rugs in room
ROOM
Room amenities
Be entertained
DVD player
LCD television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
STAR_OUTLINE
Special features
Dining
Restaurant UNO - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: EUR 50 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
Housekeeping is available for an extra charge and varies based on unit size
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self parking costs EUR 30 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna
HELP_OUTLINE
Frequently asked questions
Does ARCOTEL Kaiserwasser Vienna offer free cancellation for a full refund?
Yes, ARCOTEL Kaiserwasser Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ARCOTEL Kaiserwasser Vienna?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
Is parking offered on site at ARCOTEL Kaiserwasser Vienna?
Yes. Self parking costs EUR 30 per day.
Is airport shuttle service offered by ARCOTEL Kaiserwasser Vienna?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at ARCOTEL Kaiserwasser Vienna?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at ARCOTEL Kaiserwasser Vienna?
No, this hotel doesn't have a casino, but Casino Wien (9-min drive) is nearby.
What is there to do at ARCOTEL Kaiserwasser Vienna and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy amenities like a sauna, a health club, and a picnic area. ARCOTEL Kaiserwasser Vienna also has a garden.
Are there restaurants at or near ARCOTEL Kaiserwasser Vienna?
Yes, Restaurant UNO offers garden views.
What's the area around ARCOTEL Kaiserwasser Vienna like?
ARCOTEL Kaiserwasser Vienna is located by the river in Donaustadt, a short 3-minute walk from Kaisermuhlen-Vienna International Centre U-Bahn and 4 minutes' walk from Vienna International Centre.
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ARCOTEL Kaiserwasser Vienna Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Food
Parks
Subway
Airport
Bed
Restaurant
What guests liked
Breakfast was consistently good and a highlight of the stay. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 15, 2025
Close to the Vienna International Center
I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Badri
Badri, 4-night trip
8/10 Very good
Mar 3, 2025
This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel.
Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel.
Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked.
Would stay there again.
Cindy
Cindy, 5-night trip
10/10 Exceptional
May 2, 2024
Perfect location
RAUL
RAUL, 1-night trip
8/10 Very good
Mar 29, 2024
Decent hotel
Nicolas
Nicolas, 2-night trip
10/10 Exceptional
Nov 3, 2024
Clean
Nadia
Nadia, 4-night trip
10/10 Exceptional
Dec 18, 2024
Accessibility on public transportation
LEAH-VI
LEAH-VI, 3-night trip
8/10 Very good
Dec 6, 2024
A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Maria
Maria, 4-night trip
10/10 Exceptional
Jan 3, 2023
Lovely stay
Rooms were good and breakfast too.
Tuyen Quang
Tuyen Quang, 3-night trip
10/10 Exceptional
May 6, 2024
Vienna weekend
Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
jill
jill, 3-night trip
10/10 Exceptional
Jun 24, 2024
Wonderful service
Tawni
Tawni, 1-night trip
8/10 Very good
Oct 20, 2023
Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms.
Johann
Johann, 1-night trip
8/10 Very good
Dec 17, 2023
I cozy safe and accessable place
Dylan
8/10 Very good
Aug 8, 2023
Convenient location and clean space.
Zhangeldy
Zhangeldy, 6-night trip
10/10 Exceptional
Oct 31, 2022
Lovely hotel! Easy and quick to get into the city center via the U1
alexandra
alexandra, 1-night trip
10/10 Exceptional
Aug 25, 2023
Room is relatively large compared with the price.
There are many good transportation facilities and parks around the hotel.
Hyoseop
Hyoseop, 7-night trip
8/10 Very good
Aug 14, 2023
A large but quite place
Hyoseop
Hyoseop, 1-night trip
10/10 Exceptional
Jun 1, 2024
Comfortable, Convenient, Exceptional Service
Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
christian
christian, 1-night trip
10/10 Exceptional
Oct 14, 2023
One of the best Hotels that you can stay in Vienna. 200M from U1 Metro station and 2 stations by Metro to Westfield big shopping center. Very decent breakfast.
Talal
Talal, 1-night trip
10/10 Exceptional
May 8, 2022
Close to the VIC, neighborhood is accessible, transit to the city is great.
Gayle
Gayle, 1-night trip
10/10 Exceptional
Nov 25, 2023
Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again.
Ross
Ross, 6-night trip
10/10 Exceptional
Nov 20, 2023
I have no complaints. Close to subway station and convenient for visiting Austria centar Vienna which I was visiting and the reason why I chose this hotel. Not the mention great Expidia price.
Borislav
Borislav, 1-night trip
8/10 Very good
Dec 27, 2023
Very close to subway red line
Andrea
Andrea, 2-night trip
10/10 Exceptional
May 4, 2023
Very nice
Qiuyan
Qiuyan, 7-night trip
6/10 Good
May 4, 2024
Need to be technology modernised.
Eswarampillai
Eswarampillai, 1-night trip
6/10 Good
Dec 12, 2023
The best thing about this property is its location, if you are going for businness at the VIC. This hotel is literally accross the street from the VIC and U station.
The food was also very good.
The cons were the dated carpeting and attendant stuffy smell. For the same price, I prefer staying at NH Danube City, which is a 3-minute walk from the VIC.