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JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel with full-service spa, connected to the convention center, near DeVos Performance Hall

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Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Lobby
Restaurant
Couples treatment rooms, body treatments, aromatherapy
Restaurant
In the heart of Downtown Grand Rapids, JW Marriott Hotel Grand Rapids offers an upscale retreat with a coffee shop, garden views, and soothing spa treatments. Unwind by the lobby fireplace or take a refreshing dip in the indoor pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Bar
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Steam room
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The current price is CNY1,932
CNY2,280 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Separate tub and shower, deep soaking tub, hair dryer, bathrobes

Room, 1 King Bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed

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CNY1,824 total
includes taxes & fees
Aug 14 - Aug 15
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About the neighborhood

Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

What's nearby

  • DeVos Performance Hall - 3 min walk - 0.3 km
  • DeVos Place Convention Center - 5 min walk - 0.4 km
  • Van Andel Arena - 5 min walk - 0.5 km
  • Gerald R. Ford Museum - 5 min walk - 0.5 km
  • Downtown Market - 16 min walk - 1.4 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 20 min drive
  • Grand Rapids Station - 16 min walk

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The B.O.B. - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Pind Indian Cusine - ‬5 min walk
  • ‪Barrio - ‬3 min walk

About this property

JW Marriott Hotel Grand Rapids

JW Marriott Hotel Grand Rapids puts you in a great location, within just a 10-minute walk of DeVos Performance Hall and Van Andel Arena. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An indoor pool, a bar/lounge, and a steam room are other features. The room service and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 333 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 41.00 per day; includes in/out privileges)
    • Secured covered onsite valet parking (USD 45.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1389 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Fireplace in lobby
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Smart television
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 29 per person

Parking

  • Covered self parking costs USD 41.00 per day with in/out privileges
  • Covered valet parking costs USD 45.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does JW Marriott Hotel Grand Rapids offer free cancellation for a full refund?

Yes, JW Marriott Hotel Grand Rapids does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Grand Rapids?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at JW Marriott Hotel Grand Rapids?

Sorry, pets aren't allowed.

Is parking offered on site at JW Marriott Hotel Grand Rapids?

Yes. Self parking costs USD 41.00 per day. Valet parking costs USD 45.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at JW Marriott Hotel Grand Rapids?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JW Marriott Hotel Grand Rapids and nearby?

Have fun with nearby activities like hiking and kayaking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Grand Rapids also has a steam room and a garden.

Are there restaurants at or near JW Marriott Hotel Grand Rapids?

Yes, there's an onsite restaurant.

Does JW Marriott Hotel Grand Rapids have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around JW Marriott Hotel Grand Rapids like?

JW Marriott Hotel Grand Rapids is in Downtown Grand Rapids, a short 4-minute walk from DeVos Performance Hall and 6 minutes' walk from Van Andel Arena.

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JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Location
Restaurant
Bed
Breakfast
River
Bathroom
Parking

What guests liked

  • The property's restaurant, Margaux, served excellent cuisine and the staff provided exceptional service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

My wife & i had a great time with our stay. The food and drinks we had was really good.
Luis, 1-night trip

10/10 Excellent

First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.
Chris, 1-night trip

10/10 Excellent

Nice facility and room, staff is very friendly
Charise, 1-night trip

10/10 Excellent

Wonderful 10/10.
Amir, 2-night trip

10/10 Excellent

Great location, friendly staff, clean comfortable room.
Susan, 1-night trip

8/10 Good

Our parking wasn’t the best experience. I wish we were told to keep our room key so that we could get out of the parking garage. We had to pay through the hotel for overnight parking, and pay again leaving the parking garage. We’re trying to get that settled.
Nathaniel, 1-night trip

10/10 Excellent

The room seemed sound proof. Furniture was very nice and artfully decorated.
Rick, 1-night trip

10/10 Excellent

Excellent hotel! We enjoy staying here!
angela, 1-night trip

10/10 Excellent

Close to concert venue.
Amber, 1-night trip

10/10 Excellent

Great stay
Alexis, 1-night trip

10/10 Excellent

Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.
kim, 1-night trip

10/10 Excellent

Easy
Stephan, 1-night trip

10/10 Excellent

Lovely stay with a clean room, very friendly staff and located in a great area!
Erika, 2-night trip

10/10 Excellent

Amazing stay
James, 1-night trip

10/10 Excellent

Room, bar all very nice. Will need to drive for dining selections and shopping but parking was convenient and car was easy to get in and out of parking
Pam, 1-night trip

10/10 Excellent

We enjoyed our time at the JW!
Troy, 2-night trip

8/10 Good

Great property. Highly recommend this. The only issue I had was a faint smell of cigarette smoke in my room. The staff took note of it. It was very apologetic.
John, 1-night trip

10/10 Excellent

Worth the money
Whittney, 1-night trip

10/10 Excellent

Great experience great staff
Ali, 1-night trip

10/10 Excellent

Beautiful hotel!
Melissa, 1-night trip

10/10 Excellent

The facility, restaurant and staff were all excellent! Will definitely return and recommend to others!
Randy, 2-night trip

10/10 Excellent

We enjoyed our short stay at this hotel. Very nice property that is clean and beautiful. The staff were all very friendly and accommodating too! Comfortable rooms with great views. I would definitely stay here again.
Alyssa, 1-night trip

6/10 Okay

Structure and amenities are good. We have had our reservations for months ~ staff from check in to housekeeping and its inspection process was failing on the day of our arrival ~ which by the way was 4:00! We checked in ~ they checked us in under the wrong reservation ~ after taking our payment the error was uncovered ~ so two check ins to start ~ were told if there were billing errors we would need to work that out with Expedia ~ who had nothing to do with the check in error. We were left to occupy ourselves in the bar until the staff could inspect our upgraded room. Over an hour later notice of the prepared room comes and we need to claim our keys in another long que. we appreciate the upgrade yet the disappointment at the value and service for the price are totally underwhelming. Having had 2 great recent experiences at Gaylord properties we are contemplating returning to Hyatt!
Carla, 1-night trip

10/10 Excellent

Amazing, what a great property and wonderful place to share an anniversary with a loved one.
Brandon, 1-night trip

10/10 Excellent

Clean, friendly staff, close walk to many venues
Michelle, 1-night trip