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Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, near Dotonbori Glico Sign

Choose dates to view prices

Experience the vibrant atmosphere of Osaka at Cross Hotel Osaka, where you can unwind with a cup of coffee or a drink at the bar. Savor breakfast and lunch options from two on-site restaurants and stay connected with in-room WiFi. Previous guests have raved about the delicious breakfast, attentive staff, and proximity to shopping.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Concierge services
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
The current price is CNY1,019
CNY1,233 total
Apr 9 - Apr 10

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Triple Room

  • Sleeps 3

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Suite　Junior

In-room safe, desk, blackout drapes, free WiFi

Cross Suite　Junior

  • Sleeps 2

View all photos for Cross Suite

In-room safe, desk, blackout drapes, free WiFi

Cross Suite

  • Sleeps 2

View all photos for Cross Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Double Room

  • Sleeps 2

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Twin Room

  • Sleeps 2

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Triple Room

  • Sleeps 3

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view TWIN, Non Smoking

  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Suite, Non Smoking (Cross Floor)

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Double Room

  • Sleeps 2

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View TWIN

  • Sleeps 2

View all photos for Cross Floor Cross King Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Cross King Room

  • Sleeps 2

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About the neighborhood

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 km
  • Amerikamura - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 2 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km

Getting around

  • Itami Airport (ITM) - 31 min drive
  • Kansai Intl. Airport (KIX) - 59 min drive
  • Kobe Airport (UKB) - 62 min drive
  • Osaka-Namba Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 10 min walk
  • Sakuragawa Station - 17 min walk
  • Shinsaibashi Station - 7 min walk
  • Namba Station - 8 min walk
  • Nippombashi Station - 10 min walk

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪Cafe LA - ‬1 min walk

About this property

Cross Hotel Osaka

You'll be in a fantastic location at Cross Hotel Osaka, just a 5-minute walk from Dotonbori Glico Sign and Hozen-ji Temple. Guests looking for a bite to eat can check out TERRACE ＆ DINING ZERO, one of 2 restaurants, which serves breakfast and lunch. Also, Dotonbori and Shinsaibashi-suji Shopping Street are within just a 10-minute walk. Fellow travelers like that it's just a short walk to public transportation: Shinsaibashi Station is 7 minutes away and Namba Station is 8 minutes.

At a glance

DONE

Hotel size

    • 229 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • During the exterior renovation period, guests may hear construction-related noise and smell construction-related odors, and are requested to keep their guestroom windows and curtains closed.
    • Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Hosted evening meals each Wednesday, Thursday, Friday, Saturday and Sunday for a surcharge (reservations required)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • At least 80% of food locally-sourced
  • Local artist showcase
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Low-height counter/sink
  • Bathroom emergency pull cord
  • Lever door handles

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Water-efficient toilets only

Special features

Dining

TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal costs JPY 9680

Renovations and closures

This property is closed from February 1 2026 to February 28 2026 (dates subject to change).
The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Is Cross Hotel Osaka currently open?

This property is closed from February 1 2026 to February 28 2026 (dates subject to change).

Does Cross Hotel Osaka offer free cancellation for a full refund?

Yes, Cross Hotel Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cross Hotel Osaka?

Sorry, pets aren't allowed.

Is parking offered on site at Cross Hotel Osaka?

Sorry, there's no onsite parking at Cross Hotel Osaka.

What are the check-in and check-out times at Cross Hotel Osaka?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Cross Hotel Osaka and nearby?

Recommended spots to visit include Dotonbori Glico Sign (2-min walk) and Hozen-ji Temple (5-min walk).

Are there restaurants at or near Cross Hotel Osaka?

Yes, there are 2 onsite restaurants.

What's the area around Cross Hotel Osaka like?

Cross Hotel Osaka is in Shinsaibashi, a short 7-minute walk from Shinsaibashi Station and 2 minutes' walk from Dotonbori Glico Sign. Travelers say the area is walkable and good for shopping.

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Reviews

Cross Hotel Osaka Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast selection and quality were consistently praised as being really good, wonderful, and superb. (82 reviews)
  • The property's location offers easy access to a wide variety of restaurants and dining options. (15 reviews)
  • The property's hot tub was a highlight, with one guest mentioning it was "amazing" and another enjoying the deep soaker tub with added bath salts. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Restaurant
Shopping
Bathroom
Bed
Building
Lobby

Reviews

Verified

8/10 Very good

Superb location, very kind and helpful staff and amazing breakfast buffet.
Maria, 2-night trip
Verified

10/10 Exceptional

Great hotel
Baljinder, 2-night trip
Verified

10/10 Exceptional

Best hotel - big rooms
Lacy, 5-night trip
Verified

6/10 Good

Poor wifi, long wait at elevators and always very full and stop at every floor. Breakfast was good and room was clean, although no regular plug sockets next to bed, only USB-C
Chris, 1-night trip
Verified

8/10 Very good

PROs- LOCATION! Nice and Spacious room (Deluxe DBL). BIG TUB! CONs-only 1 working elevator for 10+floors. NO Smart TV only japanese channels and cnn 👎.Construction ongoing…
Susan, 2-night trip
Verified

10/10 Exceptional

Always our hotel of choice when in Osaka! Nothing beats the location and staff are warm and accommodating
Christine, 3-night trip
Verified

10/10 Exceptional

Great location, clean, lovely breakfast catering to all tastes, friendly staff.
Angela, 4-night trip
Verified

10/10 Exceptional

Great hotel in a busy area.
Ryan, 3-night trip
Verified

10/10 Exceptional

Prime location that is unbeatable… smack in the middle of Dotonbori — The Glico Man sign is literally a 2 minute walk away , and there’s even a McDonalds right behind the hotel. Tons of shopping and local food spots within a 10-15 minute walking distance. The service is also impeccable. Arrived a bit early before check-in time, and the hotel allowed me to check in early at no extra charge, as the room was ready. Many other hotels like Hotel Gracery charge even for 20 minute early check-ins, so this was appreciated. The room was also spotless and surprisingly spacious — even larger than many of the hotels I’ve stayed in the U.S., let alone Japan where rooms are usually tiny. 5-star experience. Would recommend: 1) prime location 2) spacious, spotless room 3) amazing service
Jaymian, 2-night trip
Verified

10/10 Exceptional

Great location and area with tons of restaurants
Steph, 2-night trip
Verified

10/10 Exceptional

Great property! Will stay again
Justin, 3-night trip
Verified

8/10 Very good

Excellent overall - had a very pleasant stay.
Lindsay, 4-night trip
Verified

10/10 Exceptional

Good location
Lady Merced, 3-night trip
Verified

10/10 Exceptional

Friendly and helpful staff
Hiu Chong Maggie, 3-night trip
Verified

10/10 Exceptional

The staff was very courteous and the amenities were outstanding.
View from hotel room window
View from the street
Monique, 2-night trip
Verified

10/10 Exceptional

Amazing breakfast, clean room, very friendly and efficient staff.
Diana, 3-night trip
Verified

8/10 Very good

Great location and friendly staff. Pillows were small though.
Jason, 4-night trip
Verified

10/10 Exceptional

Great location, excellent facilities within the hotel, best breakfast buffet I’ve had in Japan. Everything you could possibly need in your room for a great stay.
michael, 1-night trip
Verified

10/10 Exceptional

Fantastic location, right at the bridge where Glico man is. Lots of food options and shopping, right in the heart of Dotonburi. Short walk to Namba area and subway/JR lines.
Sunny, 6-night trip
Verified

10/10 Exceptional

Clean, nice room. Staff was very friendly and helpful. Coin laundry is a 5 minute walk. Also, the breakfast buffet was definitely worth it.
Thurston, 4-night trip
Verified

10/10 Exceptional

Nice hotel in a great shopping district. Staff was very helpful. We especially enjoyed the 3rd floor lounge and the breakfast buffet ~ outstanding
Jane, 2-night trip
Verified

10/10 Exceptional

Clean room, just few steps to dotonbori and shopping area
Katherine, 5-night trip
Verified

10/10 Exceptional

great breakfast selection
MARIE EVE, 2-night trip
Verified

10/10 Exceptional

Great customer service
Shakil, 4-night trip
Verified

10/10 Exceptional

Great place to stay. Close to everything and anything you want or need.
Blair, 2-night trip