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Hospes Puerta de Alcalá, a Member of Design Hotels

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Experience the elegance of Hospes Puerta de Alcalá, a Member of Design Hotels, near Gran Via. Relax at the rooftop terrace or explore El Retiro Park and Prado Museum nearby. With a spa offering rejuvenating treatments, an on-site Spanish cuisine restaurant serving al fresco dining options and high-speed WiFi available throughout your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
The current price is CNY2,398
CNY2,637 total
includes taxes & fees
May 25 - May 26

Why we love this property

Business meets pleasure
This downtown hotel features a business center and meeting rooms. Guests can unwind with spa treatments or enjoy 24-hour room service.
Delicious dining options
Taste Spanish cuisine at the restaurant's al fresco seating. A bar and cafe round out the scene, with buffet breakfast, vegan, and vegetarian options.
Spa serenity
The full-service spa offers Ayurvedic treatments, body wraps, and facials. A steam room, Turkish bath, and fitness room complete this hotel's wellness journey.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Dreamer

Dreamer | Premium bedding, down comforters, minibar, in-room safe

Dreamer

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Premium bedding, down comforters, minibar, in-room safe

Deluxe

10.0 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Alcala

Deluxe Alcala | Premium bedding, down comforters, minibar, in-room safe

Deluxe Alcala

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple

Premium bedding, down comforters, minibar, in-room safe

Deluxe Triple

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Grand

Suite Grand | Premium bedding, down comforters, minibar, in-room safe

Suite Grand

  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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Premium Room (View) | Minibar, in-room safe, desk, soundproofing
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  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,003 reviews
The price is CNY1,750
CNY1,925 total
includes taxes & fees
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About the neighborhood

Map
Plaza de la Independencia 3, Madrid, Madrid, 28001

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.0 km
  • Calle de Alcalá - 1 min walk - 0.0 km
  • Plaza de Cibeles - 5 min walk - 0.4 km
  • Gran Via - 9 min walk - 0.8 km
  • Puerta del Sol - 16 min walk - 1.4 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Madrid Recoletos Station - 6 min walk
  • Madrid Atocha Station - 20 min walk
  • Atocha Cercanías Station - 20 min walk
  • Retiro Station - 3 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 9 min walk
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • ‪Cappuccino - ‬1 min walk
  • ‪Aarde - ‬2 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪Ramsés - ‬1 min walk
  • ‪Em Sherif Madrid - ‬2 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

  • Hospes Puerta de Alcalá, a Member of Design Hotels offers a great location, putting you within just a 10-minute walk of Puerta de Alcalá and Gran Via. You can visit the spa to indulge in Thai massages, body wraps, or Ayurvedic treatments, and Spanish cuisine is served at Malvar, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a steam room. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Retiro Station is 3 minutes and Banco de Espana Station is 7 minutes.

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 46 per day)
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Farming classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1830 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1883
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 14
  • Accessible airport shuttle
  • Area rugs in room

Room amenities

Be entertained

  • 45-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Bodyna has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Malvar - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 34 per person
  • Airport shuttle service is offered for an extra charge of EUR 140 per vehicle. Maximum occupancy 2
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per accommodation, per stay

Parking

  • Valet parking costs EUR 46 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hospes

Hospes Madrid

Hotel Hospes

Hotel Hospes Madrid

Madrid Hotel Hospes

Hospes Hotel Madrid

Hospes Madrid Hotel Madrid

Madrid Hospes Hotel

Hospes Puerta Alcalá Hotel

Hospes Puerta Alcalá Madrid

Hospes Puerta Alcalá

Hotel Hospes Puerta Alcalá

Madrid Hotel Hospes Puerta de Alcalá Hotel

Hotel Hospes Puerta Alcalá Madrid

Hospes Puerta Alcalá

Hotel Hotel Hospes Puerta de Alcalá Madrid

Hotel Hotel Hospes Puerta de Alcalá

Hotel Hospes Puerta de Alcalá Madrid

Hotel Hospes Madrid

Hospes Puerta Alcalá Madrid

Hospes Puerta de Alcalá

Hotel Hospes Puerta de Alcalá

Hospes Puerta de Alcalá a Member of Design Hotels

Hospes Puerta de Alcalá, a Member of Design Hotels Hotel

Hospes Puerta de Alcalá, a Member of Design Hotels Madrid

Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

Does Hospes Puerta de Alcalá, a Member of Design Hotels offer free cancellation for a full refund?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 40 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes. Valet parking costs EUR 46 per day.

Is airport shuttle service offered by Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, a shuttle from the hotel to the airport is available. The charge is EUR 140 per vehicle.

What are the check-in and check-out times at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hospes Puerta de Alcalá, a Member of Design Hotels?

No, this hotel doesn't have a casino, but Casino Gran Via (14-min walk) is nearby.

What is there to do at Hospes Puerta de Alcalá, a Member of Design Hotels and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services.

Are there restaurants at or near Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, Malvar offers alfresco dining and Spanish cuisine.

What's the area around Hospes Puerta de Alcalá, a Member of Design Hotels like?

Hospes Puerta de Alcalá, a Member of Design Hotels is in Salamanca, a short 3-minute walk from Retiro Station and 10 minutes' walk from Gran Via. Travelers love the hotel's prime location.

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Reviews

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very good and conveniently located inside the property. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Restaurant
View
Bathroom
Bed

Reviews

Verified

10/10 Exceptional

Beautiful hotel with a great location.
Cindy, 8-night trip
Verified

10/10 Exceptional

Great location and fantastic staff
Katherine, 1-night trip
Verified

8/10 Very good

Great, Quiet, safe location
Daryl, 3-night trip
Verified

10/10 Exceptional

Brilliant staff and great breakfast. It was super well located
Phoebe, 1-night trip
Verified

10/10 Exceptional

Lovely hotel walkable to shoping and restaurants and museums. Close to metro. Will stay again.
Veronica, 1-night trip
Verified

10/10 Exceptional

Clean room. Great location. Central to many attractions.
Rob, 3-night trip
Verified

10/10 Exceptional

Great staff, very nice room, absolutely perfect location
Richard, 4-night trip
Verified

10/10 Exceptional

Very nice boutique hotel, excellent location, very nice staff. Second time in this hotel.
Hilda, 3-night trip
Verified

8/10 Very good

Staff excellent
Carlos, 2-night trip
Verified

10/10 Exceptional

staff was incredibly friendly a helpful. the hotel is located in the best area of madrid
Sandra, 2-night trip
Verified

10/10 Exceptional

Great property and location.
Genevieve, 3-night trip
Verified

10/10 Exceptional

Perfect location and beautiful property.Very nice staff
AMBAR, 3-night trip
Verified

10/10 Exceptional

Great location
Ramiro, 1-night trip
Verified

10/10 Exceptional

The room was beautiful!l. The staff excellent. The only negative was we were on the 1st floor and the music and noise outside went on until 2 am. It was difficult to fall asleep.
Lynn, 2-night trip
Verified

10/10 Exceptional

The staff were so friendly and property is very clean and the area it’s around is very clean surrounded by lots of restaurants and many of the attractions are minutes away by walking.
Crane, 4-night trip
Verified

8/10 Very good

Excellent location

great location, close to Retiro park and Serrano area with great restaurants around.
Nora, 5-night trip
Verified

10/10 Exceptional

Very good hotel. Excellent location, near the restaurants, shopping and major museums. Staff is nice and very friendly. Strongly recommend.
joao, 3-night trip
Verified

10/10 Exceptional

Fantastic location @ Puerta de Alcala. Very spacious nice and clean rooms.
andrea, 2-night trip
Verified

10/10 Exceptional

This hotel is everything you need in a hotel.

This hotel is everything you need in a hotel. Great location, comfy bed, friendly staff that help you but not in your face in a cheesy way. Would 100000% stay there if we are in Madrid again.
Sian Joan, 3-night trip
Verified

10/10 Exceptional

Love their hospitality from the moment we arrived with was a late check in the staff has been great overall. Definitely recommend it everything so close..
Balmore, 3-night trip
Verified

10/10 Exceptional

Fantastic location. Just needs a bit of remodeling.
Andres, 2-night trip
Verified

10/10 Exceptional

Location: Perfectly located to explore the city walking. It is a 2km walk to the Palace. So everythingbis located between the hitel and the palace. Short walk to the Salamanca area. Hotel: Very nice. Lots of restaurants near by. Nice breakfast for a reasonable price. Room: Very nice with plenty space, comfortable bed, large ahower. Staff: Very nice and helpful. They allowed early check in. I would certainly stay here again.
Karl, 3-night trip
Verified

10/10 Exceptional

Great staff, bed was super comfortable. Parking at €39 a day was a little more than I expected but it is Madrid! A great location and the staff had some great recommendations for restaurants.
Ben, 3-night trip
Verified

10/10 Exceptional

Top location. Nice rooms with views to Puerta de Alcalá. Would recommend.
Juan, 3-night trip
Verified

10/10 Exceptional

This was the nicest hotel room that I stayed in during my time in Spain - considering the price. The staff was friendly and helpful. There is a nice variety of shops and restaurants within a 5min walk.
Ally, 1-night trip