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Aparthotel

Playa Palms Beach Hotel

4.0 star property
Beachfront aparthotel with outdoor pool, near Playa del Carmen Main Beach

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Nestled near Playa del Carmen Main Beach, Playa Palms Beach Hotel is a tranquil oasis. Enjoy golfing on the 18-hole course, relax by the outdoor pool with sun loungers and umbrellas, or unwind in the garden. With WiFi and helpful staff at your service, this hotel is a perfect blend of relaxation and convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Kitchenette
  • Laundry facilities

Main amenities (12)

  • 39 apartments
  • Daily housekeeping
  • On a private beach
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Cable/satellite TV service
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping
The current price is CNY550
CNY688 total
includes taxes & fees
Jun 2 - Jun 3

Why we love this property

Private beach retreat
Discover this aparthotel on a private white sand beach. Beach towels and umbrellas await, with nearby kayaking and snorkeling adventures.
Breakfast indulgence
Continental breakfast delights await at this aparthotel. Morning meals set the tone for a deliciously satisfying day ahead.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Room

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Garden View

  • Garden view
  • 23 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Partial Sea View

  • Partial sea view
  • 25 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Sea View

  • Sea view
  • 33 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Quadruple Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard with Partial Sea View

  • Partial sea view
  • 38 sq m
  • Sleeps 4
  • Free WiFi

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  • Airport transfer
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9.0 out of 10, Wonderful, 1,004 reviews
The price is CNY904
CNY1,219 total
includes taxes & fees
May 30 - May 31
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About the neighborhood

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 km
  • Calle 12 - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Central Square - 6 min walk - 0.6 km
  • Mamitas Beach - 10 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Calle 12 - ‬2 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪La Caprichoza - ‬3 min walk

About this property

Playa Palms Beach Hotel

  • You'll be in a fantastic location at Playa Palms Beach Hotel, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and scuba diving, snorkeling, and surfing/body boarding are nearby. Apartments feature kitchenettes, furnished balconies or patios, and flat-screen TVs. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Property size

    • 39 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Shampoo
  • Towels provided
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mosquito nets
  • Free bottled water

Location highlights

  • Near the sea
  • On the waterfront
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • Fitness facilities nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Theme parks nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Bicycle rentals nearby
  • Surfing/body boarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way, maximum occupancy 4)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Playa Beach

Palms Boutique

Palms Boutique Beach

Palms Boutique Beach Hotel

Playa Beach Hotel

Playa Palms Boutique Beach

Playa Palms Boutique Beach Hotel

Playa Palms Beach Hotel Playa del Carmen

Playa Palms Beach Playa del Carmen

Playa Palms Beach

Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico

Playa Palms Beach Hotel Del Carmen

Playa Palms Playa Del Carmen

Playa Palms Beach Hotel Aparthotel

Playa Palms Beach Hotel Playa del Carmen

Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel offer free cancellation for a full refund?

Yes, Playa Palms Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playa Palms Beach Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Playa Palms Beach Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playa Palms Beach Hotel?

Sorry, there's no onsite parking at Playa Palms Beach Hotel.

Is airport shuttle service offered by Playa Palms Beach Hotel?

Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.

What are the check-in and check-out times at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.

What is there to do at Playa Palms Beach Hotel and nearby?

Have fun with nearby activities like cycling, scuba diving, and body boarding. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.

Does Playa Palms Beach Hotel have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

Does Playa Palms Beach Hotel have any outdoor private spaces?

Yes, each apartment features a furnished balcony or patio.

What's the area around Playa Palms Beach Hotel like?

Playa Palms Beach Hotel is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach. Travelers say the area is walkable and good for shopping.

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Reviews

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, and refreshing, with many guests enjoying the option of having it delivered to their room. (30 reviews)
  • Air conditioning worked great and was a highlight of the stay. (7 reviews)
  • The property's WiFi connection was very good and responsive to guests' needs. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Beach
Service staff
Room
Location
Restaurant
Breakfast
View
Water
Parking
Balcony

Reviews

Verified

10/10 Exceptional

Room was beautiful and comfortable. Staff was wonderful. Breakfast was nice. Wish the beach area was larger and extended into the ocean instead of the rocky area. Alfredo was extremely helpful in getting transportation, information, etc. A+++
Cindy and James, 3-night trip
Verified

10/10 Exceptional

The manager and staff were excellent and friendly.
Donald, 9-night trip
Verified

10/10 Exceptional

Perfect place and very well maintained
Albert, 5-night trip
Verified

8/10 Very good

Room was very clean and comfortable. Staff is very friendly.
Donald, 9-night trip
Verified

10/10 Exceptional

Small clean property with great staff and safe
Paul, 5-night trip
Verified

10/10 Exceptional

Love everything about this hotel. Beautiful, scenic, hammock on every patio, pool between rooms, layout of the room. Breakfast was really great, but make sure you order from the front desk the day before! It was a an easy walking distance to town.
Ellen, 2-night trip
Verified

10/10 Exceptional

Beach view stunning from the room!
Vanessa, 4-night trip
Verified

10/10 Exceptional

Amazing hotel and staff was super! Especially Alex and Alfredo. They assisted us and went above and beyond. We hope to be back as it’s a gem of place in Playa Del Carmen!
Daniel, 1-night trip
Verified

10/10 Exceptional

This is a lovely smaller place in a great location- staff are lovely and the rooms are spacious and comfortable. Very friendly helpful staff and good small beach with lovely views
Alison, 3-night trip
Verified

10/10 Exceptional

Just far away enough from the nightlife where you can’t hear them, location can’t get much better
Michael, 1-night trip
Verified

10/10 Exceptional

I really liked the property it was close to main street in Playa del Carmen and still very quiet and peaceful.
Narmina, 3-night trip
Verified

10/10 Exceptional

Very nice little hotel with great staff. Everything was as described. It’s like a little oasis in the middle of bush Playa Del Carmen. My only complaint was that the pillows were hard and flat. I had to go buy myself a new one.
Lisa, 5-night trip
Verified

10/10 Exceptional

Charming property in excellent location, close to restaurants, bars, shopping & beach
Terry Morton, 4-night trip
Verified

10/10 Exceptional

The room as well as hotel common area kept very clean. Staff were fantastic, very helpful. Fast wifi and good a/c Overall very happy staying here Would definitely stay again
Gloria, 4-night trip
Verified

10/10 Exceptional

Spotless great studio with a balcony providing amazing ocean views. Staff was fantastic, location was perfect, super close to 5th avenue but far enough away so sleep wasn’t disturbed. Small private beach with loungers and umbrellas. Will stay here again!
JENNIFER, 5-night trip
Verified

8/10 Very good

Rooms could use a bit more of love. Great staff and perfect location though.
Bendhiba, 2-night trip
Verified

10/10 Exceptional

This is my 3rd stay at the Playa Palms Beach Hotel. I love its boutique style, clean, ample sized rooms and its close proximity to the lively nightlife and restaurants but tucked away quietly on a "very" small beach. I also enjoyed having my daily breakfast, always delivered on time, on my private patio/balcony overlooking the ocean.
Kevin, 3-night trip
Verified

10/10 Exceptional

Staff was excellent. Room was clean and comfortable. Location, location location! Will stay here again.
Mark, 3-night trip
Verified

8/10 Very good

Rooms are clean, good location to hangout near by. Parking needs to be figured out during day
Sriharsha, 2-night trip
Verified

8/10 Very good

Friendly staff and perfectly located to the restaurants, shopping, and nightlife.
Michael, 2-night trip
Verified

10/10 Exceptional

Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Dolores, 3-night trip
Verified

10/10 Exceptional

It’s a beautiful view to wake up to every morning from our room! Our room is nicely furnished with two burners and a refrigerator/freezer and the right amount of dishes, silverware etc. Carlos and all staff are so welcoming and helpful! The beach has plenty of chairs with sun or shade. We have stayed here many times through the years and will return! Highly recommend!
Steven, 3-night trip
Verified

10/10 Exceptional

Friendly staff and great location.
Alex, 3-night trip
Verified

10/10 Exceptional

The room was great. Clean. Plenty of hot water. View and balcony with the hammock were wonderful. It’s just sad to see how eroded the beach is now and how much algae there is. Great location. Very walkable. Staff friendly and helpful. Thank you. Would stay again.
Carol, 1-night trip
Verified

10/10 Exceptional

The staff are super lovely and the rooms are extremely clean. This is a special property that is a little older but quaint and special. It’s well-maintained and offers a quiet getaway from a very busy entertainment area. While on the property, you can barely tell
Melisa, 7-night trip